Read genuine traveler ratings & reviews to find your perfect stay.
Posted on May 14, 2026
Anonymous UserThe Horizon Club Room offers a truly expansive view, and the breakfast at the rooftop restaurant is excellent. BGC is bustling day and night with constant traffic, and you can even see Makati in the distance. As expected from a Shangri-La in the central business district, the facilities are top-notch, cleanliness is superb, the environment is safe and convenient, and the service is impeccable. My only complaint is the price. It's definitely worth a visit for a family trip.
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Price per night from:€224
Posted on Feb 10, 2026|Orchard Avenue Cozy 2-bedroom And 1-living Room Suite
Guest UserLocation & View: 💯 Highly recommended. The location and view are excellent.
That said, the place is very busy, so late check-out isn’t accommodated—which is understandable considering the constant turnover. With guests coming in and out and a full unit to clean (2 bedrooms, 2 bathrooms, kitchen, living area), it’s realistic to expect that it may not always be pristine.
I booked this place twice, one week apart, staying almost a week each time. I’m a bit of a clean freak, so even in 4–5 star hotels I bring disinfectant and alcohol. For Airbnbs especially, I don’t feel comfortable using towels or beddings knowing how some guests can be inconsiderate.
This place is a combination of pros and cons for me. I love the location, space, and layout, but during my first stay I noticed signs that the bed linens may have been tidied rather than fully changed. Because of that, I brought my own bed cover and sheets and didn’t use the comforter.
For my second booking, I communicated with the very responsive owner and requested flexibility with check-in so cleaning wouldn’t be rushed. That made a big difference—the unit was noticeably cleaner (even the couch was vacuumed), which I really appreciated.
One suggestion: adding shower curtains or upgrading to shower doors would help keep the bathroom floors dry—it’s always nice to see dry bathroom floors.
Overall, I love the place and would still recommend it, especially for the location and space, but cleanliness details really matter for guests like me.
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Price per night from:€50
Posted on Jul 3, 2025
Chrissy Y
The description of the apartment is incorrect and misleading information provided. We were being advised ”If you wish the 3 br I suggest cancelling the reservation and rebooking and book the Standard Family Suitee” which we did and it turned out that the third bedroom that we have is a utility room,, with a washing machine and just a ventilation fan in the roomwith no windows and very small, and it mentioned 2 futon beds which was wrong. Instead there was a bunk bed. The room was stuffy, smelly, no air condition. We ended up renting another room for the third person as the utility room is not liveable. It will be good if it is fully indicated that the third room is in such bad condition in the description instead of putting misleading information. Very dissappointed with it as it doesn't match what mentioned though the service of the staff are good, very helpful, but still not able to do anything. The other 2 rooms are normal and up to our expectations.
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Price per night from:€66
Posted on Jul 12, 2026
Guest UserPositive: Keeps constant communication with me thru email.
Security staff is helpful.
Not so Positive:
1. Complimentary water, towels, toiletries, slippers, and bed were prepared for ONLY 2 Persons. I booked the room for 3 PEOPLE. My daughter slept on the couch on the first night since we cant find a proper mattress cover and blanket. On the second night, we shared our bed blanket for her mattress cover and all 3 of us had no blankets still. We used our jackets and other clothings to keep us from getting cold. Sleep WAS NOT comfortable.
3. A certain odor wafts from the bathroom drain. Sometimes it gets so strong it spreads to the living room.
Overall stay: Average
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Price per night from:€21
Posted on Jan 10, 2026
Guest User
AC unit is noisy and it's near the flight path and above venice mall vents so it's very noisy.
Service is excellent and the apartment is located above venice and a 5 minutes walk under the mall's superstructure.
It is well priced but we left due to the noise.
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Price per night from:€31
Posted on Mar 26, 2026|One-Bedroom
Guest UserI had a really pleasant stay and have actually stayed here twice now. Each time, the place was clean, comfortable, and well-maintained, with everything I needed easily accessible.
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Price per night from:€15
Posted on Jun 25, 2026
Guest UserThis was one of those stays where everything simply worked as expected. No surprises, no complications, just a comfortable and pleasant experience from start to finish.
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Price per night from:€35
Posted on Dec 16, 2025
Guest User
Good Location. Near Shangri La. Near High Street. There's a drugstore, fast food and convenience store near the area. Check In process was fast as well as the elevator. Airconditioning takes too long to cool the room..
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Price per night from:€34
Posted on May 1, 2026|Queen Room
Guest UserVibrant atmosphere, Clean and well-mentained. Comportable and moders amenities. Friendly and acommodating staff. Convenient location and near restaurants. Common areas are superb, makingit an ideal spot for creating memorable experiences.
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Price per night from:€18
Posted on Jul 4, 2026
Anonymous UserWe were very disappointed with our stay at this hotel. Despite paying over PHP 4,000 per night, the level of service was far below expectations.
One of the biggest issues was the leaking toilet bowl in our room, which caused significant inconvenience and raised concerns about the hotel's cleanliness and maintenance standards. To make matters worse, we also encountered cockroaches in the room. Unfortunately, the issue was not resolved promptly, and since there was no staff available to assist us at the time, we ended up cleaning the water and mess on the floor ourselves after using the toilet.
In addition, guests are required to dispose of all their trash in a designated area after their stay. This is unusual and unacceptable for a hotel charging this price range. Proper housekeeping and waste disposal should be part of the service that guests are paying for
Overall, the facilities and service did not match the hotel's rating or price point. We hope management takes these issues seriously and takes steps to improve the guest experience.
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Price per night from:€58