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A very good Japanese-style B&B ~ The room is large and very clean. The toilet, bathroom, and hand washing area are separated and can be used by several people at the same time. There is also a washing machine outside, and there are also laundries and convenience stores nearby. The only drawback is the location. It is relatively remote, so you have to take a bus from Kita Ikebukuro to Ikebukuro Station.

Not perfect but we loved our stay here. We had two king rooms that while small were nicely appointed, and aesthetically sufficient for our needs. I will say that if you travel with Full sized suitcases then this isn’t the place for you. Some wall hooks and a shelf would have been a nice edition but we made do with what we had available in the space. We booked two rooms, the second room was for our 14 and 11 year olds. I asked two months ahead of time for the rooms to be near each other and they placed us on separate floors, not ideal. Other families had rooms next to each other so I know it’s possible. But we made it work. The restaurant is great for breakfast and dinner and the daytime cafe/nighttime cafe was awesome as well. The location of this hotel is outstanding. Super close to shibuya dining, shopping, entertainment, and the train but in a special calm little nook. It always felt great to return . I will say that you’re kind of on your own here. Checkin/out was completed on a kiosk and while there are always people in the “lobby” I was never actually sure who worked there. Checkout/in time can be pretty chaotic as it seems most people store their luggage In The lobby. But none of this would stop me from staying there again. This was our first time in Tokyo and having now been around the city I’m glad we chose Shibuya to stay in. Definitely glad I didnt pick a place in shinjuku!

First of all, I was surprised at the atmosphere that was completely different from the image from the appearance of the building which was baptized without cleanliness in the whole hotel. Especially, the very filthy system of putting the message from the front desk on the floor under the room door was difficult to withstand. I went to look forward to having a drink at the front desk, but I stopped seeing the number of message cards placed on the floor on the way to get 々 and I felt bad. Even if a drink was prepared with the hand that exchanged the filthy card. The room felt narrower than the plain rice of the display, and it was actually quite different from the stylish interior like the photograph. The room was not clean, the furniture, the wall, the bathroom, all of which were clean, especially the cloth under the bed was long and very filthy. The table is small and there is no space to put things properly. When you open the door with the refrigerator, the door of the safe comes to you, so you have to open the refrigerator while pressing it. The hand washing of the washbasin is also important to look? It was very hard to use to fly up there. Only the bathtub was large and beautiful. The business hotel of 10000 yen per night was the top.

We were looking for a close to the action hotel as this was our first time in Shibuya and did not know this part of Tokyo. The service from the Granbell team was accommodating. We had to do a room change, and they were understanding, as well as a late night bed refresh as we were surprised with a stain on the mattress/sheets. The front desk agent who helped with the bed refresh was so nice, and apologetic of the situation. The rooms are out-dated and could use some touchups(scratches on the floors/walls, dust on the fans, etc.). We stayed in the ”suite” top floor(1303) and it still needed some TLC. The rooms provided nice toiletries. We did not eat at the second floor restaurant(wagyu teppanyaki) or the first floor restaurant, but both looked fairly good even for foodies. Location is really great, close to scramble, other restaurants and shopping. The neighborhood is on the more quiet side of the crossing and Im glad we stayed over here(would recommend this neighborhood again). The super close yakatori's aren't great and may tell no to foreigners. I would recommend this hotel for solo travelers, stag/hen parties or young couples who are looking truly just for a place to crash after a long day sight seeing/going out.

Rooms were a little small but we already knew that. Location was really good. Staff were very friendly and welcoming. Only negative was that the used cups did not get cleaned and neither was our bathroom wiped down when our room got ”cleaned”.

The hotel facilities are good, and the hotel has a free shuttle bus to the Shinagawa subway station, which is very convenient. There are not many commercial shopping nearby, suitable for business trips

We were very impressed by the Aloft Hotel in Ginza. Check-in and check-out were smooth and the three rooms which our party stayed in were fantastic. Whoever designed the rooms should be congratulated as they offered lots of useful additions that we haven’t noticed before. For example, the magnetic bedside shelf (no more phones or iPads falling off), the hot steam iron, the fabric spray (and plenty of coat hangers), a superb shower area and the modern Toto toilet. The daily breakfast in the Warehouse was first class too! The rooms were far better than we were expecting and all the staff that we spoke to were friendly and helpful. The hotel was an easy walk from the Higashi Ginza metro (underground) station which was a relief as our party of 6 had lots of suitcases between us. And it was just a 15 minute walk from the hotel to the Imperial Palace grounds. Five star all round!!!

Stayed in the Corner King room with view of Tokyo tower and it was worth every penny. The views were incredible, including Mount Fuji on clear days. Bed was huge and room was spotless. The hotel itself is very stylish and the staff were extremely polite and helpful. The location is very good. The hotel is just above Shiodome St. which is very convenient for getting to Odaiba in particular. For access to the JR lines, Shimbashi St. is only a few minutes walk. The area directly around the hotel is quiet, but if you're looking for more eateries, bars etc., there's plenty around Shimbashi St. Will definitely stay in this hotel again and highly recommend.

Location was alright, about 12mins walk from the JR line although there are slightly nearer metro stations so take note if you have a number of luggages. I like that they have a machine + dryer within the room for you to do laundry. The kettle was abit rusty so we bought bottled water instead. The room was pretty small but that’s expected. It won’t be able to fit ＞1 large suitcase. Service was good, fuss free check in and out. Lots of shopping and food available nearby. Overall a pleasant stay.

## Hotel East 21 Tokyo: Great Room Size, Frustrating Heating Issue **Pros:** * Spacious and comfortable rooms * Convenient location with several convenience stores and restaurants nearby * Offers shuttle service to Tokyo Disney Resort (availability might need to be confirmed) **Cons:** * **Exorbitantly priced parking:** Be prepared for high parking costs if you plan to drive. * **Unresolved heating issue:** Encountered a malfunctioning heater during winter, and staff response was inadequate. While the temperature was adjusted, the core problem wasn't addressed, leaving the room uncomfortably cold. * **Distance from metro station:** A 10-minute walk to the nearest metro station might be inconvenient for some travelers relying on public transport. **Overall:** Hotel East 21 Tokyo offers comfortable accommodations with a drawback in its distance from the metro station. However, the significant issue lies in the malfunctioning heater during winter and the lack of proper resolution by the staff. This can be a major concern, especially for guests visiting during colder months. **Recommendation:** Consider this hotel if the spacious rooms and proximity to convenience stores are priorities. However, be aware of the expensive parking and the potential heating issues. It might be advisable to contact the hotel beforehand to inquire about the current functionality of the heating system, especially if visiting during winter.