Hotels in Wanda Plaza/Tangdao 637, Xining

The hotel's location is excellent, right across from Wanda Plaza and above Tangdao 637. The front desk staff were also very friendly. Although this isn't a brand-new hotel from the last couple of years, the rooms are well-maintained and comfortable to sleep in. My only minor issues were that the hot water indicator on the showerhead wasn't very clear and was marked incorrectly, and there was some drainage problem in the shower that caused water to pool. The hairdryer was a bit old, specifically, the folding joint was too loose. For late-night snacks, they offered sour soup dumplings and tangyuan (sweet glutinous rice balls), plus some delicious yogurt! Free parking is available, and even though the parking garage is a bit complex, the signs are quite clear.

There was a girl at the front desk who was really friendly. I saw her name on her ID card was Vita. She was not the kind of distant and polite staff, but really stood from our perspective to handle all problems for us. Because our mobile phone was not a mainland card and could not connect to WIFI, she studied it for a while and helped us connect successfully. When we checked in, she told us that the climate here was dry, and the room notified us to add more water. When we went downstairs to go out and asked her for information about the surrounding areas, she personally helped us show us the way and called a taxi for us. She also told us that there is a big temperature difference between morning and night in Xining, and we need to add more clothes when going out in the morning and evening. The places recommended to us are delicious and affordable. There is really no formatted feeling of staying in a hotel, just like the feeling of a child at home helping you arrange things. The only regret is that we didn't meet her again when we checked out, otherwise we should thank her in person.

The separate wet and dry areas in the bathroom are a great feature! As the saying goes, when it comes to hotels, new is always better than old, and this super new hotel made for a very comfortable stay. **Facilities**: No complaints, everything is well-maintained. The laundry room has LG smart washer-dryers, which are very convenient to use. **Cleanliness**: Full marks, especially for a place in the Northwest. **Environment**: Because it's new, it's excellent. **Service**: Extremely thoughtful. They called in advance to confirm my check-in preferences and arrange the room. There were welcome fruits and a welcome note, and the bottled water (Nongfu Spring) I took when checking out was perfectly chilled – very nice. There's also a commercial area nearby with plenty of options for takeout. All in all, it was a very satisfying stay.

Pro points - The beds are soft and comfy, good showers with very hot water. Rooms were clean. The buses from outside connect well to the Muslim area of the city and the restaurants nearby are nice. Staff are friendly. Bad points - We booked a non smoking room, all the rooms available were infact non smoking and yet the whole place absolutely stank of cigarettes. We moved rooms because after dinner we came back to a haze of smoke in the room, everyone must be smoking. I live in China, I realise this isn't uncommon, but in that case don't advertise non smoking rooms.

We started our final China trip form Ürümqi followed by Turpin and Dunhuang. While our hotels there were reasonable, we felt really comfortable when we stayed at at a Club floor room at Sofitel Xining. Their service was one of the best we have experienced during our seven China trips so far. We enjoyed the comfort and the staff’s dedicated service. Thank you.

Check-in was very convenient and fast. The front desk service was very good. The room was upgraded for free. The drinks in the room were free. The breakfast was also great. I will stay here again in the future.

My friend recommended this hotel, and they were absolutely right! Not only is it very new, but the service is also excellent [strong]. It was a pleasant surprise! The rooms are spacious and all very new. The suites even have smart toilets, which is a great touch. I was a bit lazy and didn't want to go buy cigarettes, so I called the concierge, and a bellhop immediately brought them up to my room. The service couldn't have been better! The sleep-aid music in the room was fantastic; it was very comfortable to fall asleep to. The mall is also very close by, so having shopping, dining, and accommodation all in one place is really convenient, haha.

This chain hotel in Xining's commercial center is a good choice for young travelers, especially due to its convenient transportation and abundant food options. However, for an older resident like me, it felt a bit noisy. The room was relatively quiet, the breakfast was average, and the quilt was a bit thick, which was awkward for summer: warm when covered, cold when not. Perhaps it's because it's been quite cold these days.

This hotel is outstanding! Our room was spacious, clean, quiet, non-smoking, and very comfortable. Breakfast is excellent. The free washing and drying machines are very convenient. And the service is also excellent. We stayed in multiple hotels during our recent trip, and this was probably the best one of all of them. The location is around the corner from very good restaurants, and is within a 15 minute walk from the huge Wanda plaza mall where there are dozens of great options for food (and everything else!) I wish we had more time here, as it was truly a pleasure.

The Sofitel Residences, despite being ten years old, are still well-maintained. Having a washing machine, fridge, and induction hob makes it convenient to cook a little something. However, the hairdryer and toothbrushes could use an upgrade. The customer service staff are very well-trained. Xiao Quan at the front desk was incredibly thoughtful; hearing we wanted to stir-fry vegetables, she specifically helped us buy a wok! The hotel's location is excellent. The breakfast at the Western restaurant looks a bit dated, but the selection is quite rich. There are plenty of dining and entertainment options nearby. Recommended!