Pet friendly Hotels Zermatt

Overall experience is good. Through we did not get the ideal room (high floor) due to full booking, we got a bigger room on the first floor. Cleanliness and location was great, walkable to the train station and it was accessible to the main street. Amenities were good - kettle was provided to boil hot water, tv could login to your own netflix account, there was tea time provided at 4pm daily.

I was there for just one night but absolutely loved my stay. I was a bit skeptical at first as it was a shared bathroom but it was always squeaky clean. The location is a winner. I could see the Matterhorn from my balcony. The station is just a short walk away. The rooms are super cosy and comfortable.

Located in the center of the city on the main road. It is about a 5-minute walk from the train station. But the view of the Matterhorn peak cannot be seen from the room. The restaurant on the ground floor has good taste and is authentic Swiss food. Breakfast has many options to choose from. Fresh fruit smoothies are very delicious.

We booked a room for 4 people. However, it's inconvenient to share only one bath room.

I was charged for an additional 288 Swiss FR for “additional guest”. when I checked out. only because I did not put My Son’s name when I did the booking, but I booked a twin room and my son naturally stay with me. not to mention he’s my 13 year old son. they can charge me for additional breakfast. That’s totally OK. but additional person for twin room?really? And Main thing I was not told I will be charged when I checked in. That is not fair I will reflect this to Swiss tourism office. Btw. The staff are 100% good. Very friendly but I am sickened by the strange policy.

The best hotel I have ever stayed in during my trip to Switzerland. Take the train from zermtt and get off at Riffleberg station. After informing the hotel front desk in advance, someone will help you with your luggage. The reservation includes two meals, and the food is good. The main reason is that the scenery is really worth it, plus there are hot springs and saunas, which are very comfortable and comfortable. I recommend it as your first choice when visiting Zermatt. And after staying at this hotel, you don’t need to take a bus to the mountaintop station, because the scenery at the mountaintop station is not as good as the scenery at the hotel. I personally tested it.

We had an absolutely wonderful stay. Room was clean, spacious and very comfortable. Very near the zermatt train station, just opposite of Macdonald’s. Breakfast had a good selection. Housekeeping would check in on you and offer free chocolates. The only feedback I have is the room didn’t provide English instructions on how to dial the concierge so I had to walk down to request for items.

The room is very big, on the top floor, and has no balcony. (There are balconies on the lower floors, but the hotel says they are higher-class rooms.) We asked to change to a room with a balcony, and we were shown a balcony room in the annex building, which was obviously much smaller and had a bad view, so we stayed in the original large room on the top floor of the main building. After living there, we found that it didn't matter whether there was a balcony or not. A large room was better, and the luggage could be spread everywhere, and you could see the panoramic view of the Matterhorn with a very good view by opening the window. The front desk was very patient with me, and the other front desk staff were also very friendly. The concierge was very professional and provided suggestions for various routes every day. We improved the daily route according to her suggestions, which was very accurate. The best thing was the open-air bathing pool, with a water temperature of 36 degrees, and the Matterhorn was right above our heads. In addition, the hotel has a free shuttle bus parked outside the station, which can be picked up at any time when you arrive, which is very convenient.

Pleasantly surprised by how big the room was! A rarity in Switzerland for sure. Modern furnishings a plus! Lovely surprise balcony with a sideways view of the town, nice to sit outside to unwind at the end of the long day. Bathroom was rather lacking in character compared to the room and bath tub/screen was quite inconvenient. But basic amenities are there, two sinks + separate WC were appreciated. Breakfast was average, adequate but not great spread. No swimming pool, bare gym, uninspiring suana area for a 4* hotel so manage your expectations accordingly. Location very close to train station (5 mins), off a quiet corner, complimentary luggage shuttle would be nice instead of charging CHF12 for what is literally a 1 minute ride in a buggy.

We love the hotel and wished we could have stayed longer. The view from the balcony of our room gave us a clear view of the Matterhorn. The hotel is easily accessible from the Zermatt train station and the Town centre . We loved the room allocated and found it extremely comfortable. We also enjoyed the sumptuous breakfast buffet which was pretty extensive. Staff was really pleasant and helpful at all time. Our receptionist even escorted us to the room by stairs because their lift was not functional when we checked in. The only regret was that we were unable to utilise the sauna and swimming pool facilities due to time constraints. Will highly recommend the hotel to those who are looking for value for money stays whilst in Zermatt.