The hotel is newly renovated. The only drawback is the shower, which is located directly in the room, making it a bit uncomfortable if you're not staying with a partner.
Very pleased with this hotel. Location is just magical, close to the old city, and at the same time the first line of the beach. Rooms are big, there is everything necessary. Bed kingsize in fact as if 2 single beds (not a single canvas). Water pressure super, chic shower. Breakfasts are incredible, I don't know who writes negative reviews, it's outrageous. A huge choice of food, including Spanish specialties like hamon, tortilla, churros, pan kon tomato. Feed sparkling (very delicious!). In general, we liked it so much that we were extended for a day. With free parking there are difficulties, once lucky stood right at the hotel, other times found a place in 10 min walking (a huge parking).
Location: 10/5 just next to the train station and very close to most of the attraction area around 25 - 30 mins. And 1 hour to the airport.
Safety: 3/5 be aware that there is no separate locker in the bedroom however there is a locker room where you can store your big luggage but there is no way to prove the owner as everyone just get the key enter the room and take whatever they want. There is no staff monitor the luggage storage so I end up kept my luggage inside my bedroom and I experienced one of the lady in my room approached my luggage twice but she ran away when she found that I catch her hence I need to keep my luggage on my bed on chained it.
Amenities: 1/5 no towel, no soap
Facilities: 3/5 to shared for 20 peoples you have 2 toilet and 2 shower room however the cooking area and social area is nice.
Recommend for those who spend less time in accommodation and carry less stuff or non-valuable item. Be caution if you stay in 10 bunk beds room you may face a difficulty in sleeping as at the night many people keep getting in and out and make a noise even there is a rule to reduce the noise after 10 but obviously not all traveller following that.
The hotel is right by the sea, the service is very intimate, the breakfast is very rich, and there is rarely a breakfast provided by champagne. There are more elderly people in the hotel, the living environment is orderly and quiet, and the car station is 6 Euros.
I said there was internet throughout the hotel and that's not the case, because there was no reception, we complained several times and did not serve anything, the girl of the morning still told us they were looking at it to solve it, though that never happened, but the one of the night, directly to we down if we wanted to use it, though, as I say, it did not work, if you are just on holiday I imagine it will not be important, but if you have to do work processes as it happened to us, it's a big problem because in the room, our company was not covered much and we had to go out to the bars around to do them
The best was the buffet breakfast. It had a very nice pool, unfortunately we couldn't use it because it rained. Good quality-price ratio. If you have a car you are 15/20 minutes from the center of Valencia. I would return😁
Hotel near the airport. There is also a shopping mall nearby, so it is not troublesome to eat.
I think Cospa is very good if you are moving by early morning flight.
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8,4/10
Very Good
FFrequentTravellerFlowerCleanliness: The room was clean but there was a lot of dust coming from the bedsheets and pillow cases or anything that had fabrics for which reason we had to keep the window open all the time.
Location: The location is perfect for those who are flying out from the Alicante airport. It’s only 7 mins drive from the airport. Our room was overlooking the beach, so you could watch the sunrise in the morning or even have a stroll on the beach. The walk to the beach was around 10-15 mins walk. The hotel has its own private car park. When you arrive at the gates, the gates automatically open as you park closer to the gates sensor.
Service: The check in service was quite slow. There was already a queue when we arrived. The guy at the desk was on the phone and another person in the back office coming in and out of the room. There wasn’t any communication about how long we will be waiting, whilst carrying our back pack after a long drive. After 10 mins the guy from the back office calls another person out and then the queue started disappearing. As for the check out, it was quick and simple. All we had to do was place the key into a check out box and that’s it.
Amenities: There was no hot drinks in the room. You had to go downstair to get a hot drink which was included in the room price. The bathroom had no towels or floor mat, which made the floor very slippery when you came out of the shower and also the bathroom has no air ventilator. The room also had a tv that had access to Netflix, YouTube, Amazon prime etc, which u would need to log in using your own account details. All the channel on the TV was in Spanish, even the English movies or tv shows. I didn’t know how to change it to its original language.
Downside: I paid for a double room and 1 child bed, but because it was only me and my partner, they gave us 1 double bed where as I was hoping to have two separate beds in the room. I wasn’t happy with that. But because we was tired from a long drive, to then waiting in the reception queue for 10 mins, we both didn’t have the energy to complain and just wanted to rest. So we accepted the room as it was. But was vey disappointed that the room didn’t look the way it did in the picture and then on top of that the fabrics were releasing a lot of dust which made it hard to breathe in the room unless the window was open. But then opening the room made the room cold, so we just had to put up with it instead and be happy with whatever we got for the price we paid.
CCambyGaoExcellent location, just a 5-minute walk from the station. The lobby coffee bar offers free, unlimited drinks, which is great! The staff are very friendly and storing luggage was super convenient. Amazing value for money! Plus, there's a Carrefour downstairs that's open until 2 AM, just a 3-minute walk away. Really fantastic!
FFrequentTravellerFlowerCleanliness: The cleanliness of the room was spotless. We couldn’t fault it. The bathroom was shared so there was always someone cleaning the rooms and the bathroom. The bathroom had a slight smell coming from the drainage but other than that, I couldn’t fault the cleanliness
Location: It was a little difficult to find at first since they don’t have any signs on the outside, but when your walking on that street, you have to look through the door glass to see if you’ve got the right hotel.
Service: The staff at the desk were lovely. Sadly they have a set time when they are at the desk. After midnight there is no one on site, other than a phone number to call incase you need anything, which can be a problem for those who don’t have a Spanish number like us.
Amenities: they had only one towel for me and my partner to use for one night.
Downside: we wanted to stay one night to see how the place is, before we booked additional nights and we’re glad we didn’t booked additional nights. The capsule wasn’t sound proof, which we was aware, but the fact it had a quiet policy in place is what attracted us to experience the capsule. Sadly around 11pm not just me, but the neighbouring capsule experience a couple making loud intimate sounds in there capsule. We decided to give them there privacy but after half n hour it was beginning to bother me a lot as I needed to sleep. So I went to the front counter and there was no one at 2330 at the desk, just a phone number to ring. Which I couldn’t ring as I didn’t have a Spanish phone number. So me and the other neighbour capsule had to put up a sleepless night till the early morning. I did complain to the staff upon check out and she was really lovely and understood how I felt. It was a shame there was no one at night who I could have spoken to, otherwise I only had good things to say about this place
SSunshineTDecent stay with a walking distance to old town Valencia. There is a good Korean BBQ and Chinese hotpot across the train tracks. Hotel reception is not 24 hours, so make sure you text them if you are arriving outside the operating hours. Room comes with kitchen amenities but no water provided.
YYanaDesignWe had an absolutely wonderful stay at Port Hotel Alicante City and Beach.
The staff were incredibly kind, attentive, and truly welcoming — you can feel that they work with their hearts.
The location is just perfect, close to the beach and with such a relaxing atmosphere.
The food was absolutely fantastic, every meal felt like a treat.
We truly felt like we were living in paradise. Highly recommend this hotel!
GGuest UserThe hotel staff were very friendly, and there was a free, secure underground parking lot for guests. The rooms were impeccably clean, and there was a very comfortable bathtub. Overall, if you're arriving in Alicante by car, this is an excellent choice, and I highly recommend it.
GGuest UserLocation: 10/5 just next to the train station and very close to most of the attraction area around 25 - 30 mins. And 1 hour to the airport.
Safety: 3/5 be aware that there is no separate locker in the bedroom however there is a locker room where you can store your big luggage but there is no way to prove the owner as everyone just get the key enter the room and take whatever they want. There is no staff monitor the luggage storage so I end up kept my luggage inside my bedroom and I experienced one of the lady in my room approached my luggage twice but she ran away when she found that I catch her hence I need to keep my luggage on my bed on chained it.
Amenities: 1/5 no towel, no soap
Facilities: 3/5 to shared for 20 peoples you have 2 toilet and 2 shower room however the cooking area and social area is nice.
Recommend for those who spend less time in accommodation and carry less stuff or non-valuable item. Be caution if you stay in 10 bunk beds room you may face a difficulty in sleeping as at the night many people keep getting in and out and make a noise even there is a rule to reduce the noise after 10 but obviously not all traveller following that.
GGuest UserBooked the hotel for a flying visit to surprise my Mam for her birthday. Didn't need luxury, just decent room, a shower and a bed.
On arrival, we noticed the 'slight' hill to get to the property from the main road and thought ”worse case scenario -TAXI”
Reception staff were fantastic each time we chatted to them. Checking in - we were told the room wasn't ready even though it was 2 hours prior to check in time and was told they would give us a call to let us know when it's ready. We returned a few hours later after food and drinks and was given our key. A deposit was requested of £150 but would be refunded on check out if everything was in order. We even got given an iron to use if needed.
Room was nice and big, could sleep 6 people (4 single beds and a double sofa bed)
Air con was lovely and cool, Fridge freezer and microwave all worked. Only downside was there was no hangers but when we checked out, the reception staff apologised and noted this in order for the next occupants.
Check out was fast and pleasant with check out time 12pm which was a bonus.
We were very happy with the hotel, staff and value for money.
I would recommend and return again.
JJAcieriIt's the capsules are good to sleep but you listen to everything out there you have to sleep with the clogged ears, but it's well located is 15 minutes from the beach . The hotel is located in the centre of the city, and the hotel is located in the centre of the city. The floors are involved with air conditioning but within the capsule itself a fan, light and take functions.
But I liked the experience.
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