Excellent breakfast but I was charged for 2 @ £18.95 each (as I had a single room) so very expensive. On querying this I was told it was standard practice
Large room although was surprised to have a disabled room when I hadn't requested one - meant that sink was low and shower was in the bath
Room was cold. I was told the air conditioning had been put on for the summer and the room temperature couldn't be adjusted. Temperature control in room didn't work apart from blowing more cold air through the vents. Bathroom radiator didn't heat when turned on. Shower was lukewarm.
Volume on TV control didn't work so sound very low
Green light on ceiling for smoke detector kept me awake.
Nice hotel, we spent one night to attend a birthday party nearby. Our room was very quiet, I reckon the thick carpet has something to do with that. Very clean room, the wifi was fast and there was a safe for valuables. We had a great time at breakfast too, they had everything we wanted and more. I'm sure it's not the last time we visit this hotel.
Great hotel tucked away just perfect for a get away. Just such a lovely set up and the room we had was such a nice size. Will definitely be back. Thank you
We booked through trip . On arrival we were told that the room we booked was not available.
The hotel also insisted on charging me again for the room.
The confirmation showed a room for 3 adults.. the hotel had booked this room out to someone else.
They did eventually give us a second room as I informed the receptionist who was very rude that an adult couldn’t sleep on a z bed for two nights.
We were attending a wedding they were also extremely unhelpful to the bride to be and told her her bridal suite would not be ready until the following day as they’ve booked a photo shoot in it.
I would not recommend this hotel. The carpets are filthy and their customer services is very poor.
The hotel is perfect for its price range. No room service, which is a minus, night staff found more friendly. Ac not heating enough. Beds abit low and hard mattresses. However, it’s a good hotel overall.
We stayed for 6 nights over Easter. Arriving wasn't the best. Rooms weren't ready for the 3pm check in time so had to sit in the bar and wait. No offer of a free drink for the inconvenience either. Half hour later our room was ready. Then, even though advertised as having air-conditioning, the rooms dont. The room was hot but reception did provide a fan.
The staff here are really friendly and helpful. Especially Helen on reception who sorted our fan.
The rooms are dated and in desperate need of a refurbishment to get up to proper IHG standard. Paint was cracking on the walls and dints in the wall from where people had hit with suitcases etc. That being said, the beds were very comfy.
Breakfast was the best we've had at any HI Express hotel. Food always topped up, even when it was really busy. Good choice of food and nicely prepared.
Location is really handy for getting the train into London as the station is across the road and Euston is a 25 minute ride away.
When they finally refurbish the hotel it will be a great HI Express.
The Premier Inn Watford North is an ideal spot for travelers wanting to discover the city. The Premier Inn Watford North is an ideal choice for travelers who want to take in the sights and sounds of Watford. Traveling to the hotel is easy with Garston located approximately 1km away and London Luton Airport roughly 24km away. This hotel is located near many of Watford's attractions including All Saints Church of England, Leggatts Green and Ninja Warrior UK Adventure (Watford). In their spare time, guests can explore the hotel's surroundings. For those driving themselves, parking is provided on site. When it comes to Watford hotels, the Premier Inn Watford North is highly regarded for its excellent facilities.
The hotel is conveniently located near the LNER and Cambridge mainline railway station. It's about a 30-minute fast train ride from King's Cross. There's a shopping street nearby, but if you check in after 9 PM, everything will already be closed. So, it's best to purchase any food and drinks you need before you get on the train. The breakfast is very substantial and excellent value for money.
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GGuest UserThe hotel is perfect for its price range. No room service, which is a minus, night staff found more friendly. Ac not heating enough. Beds abit low and hard mattresses. However, it’s a good hotel overall.
GGuest UserVery lovely apartment, clean and cosy. Accessing the flat on the first day was like a treasure hunt 😄. Nice location too. Heating can be improved.
MMiss SheffieldLovely clean hotel, friendly staff.
Bathroom a bit out dated but wasn’t spending my weekend in there so no issue.
Ask for a high floor as you hear everything when people walking upstairs.
Great location. Would I stop again- most definitely
GGuest UserHotel is close to shopping centre and just walking distance for harry potter pick up point bus stop. The staff are also approachable and willing to assist. The room is huge and have iron and hair dryer which is very helpful for the guest.
OOllieSmithWe stayed for 6 nights over Easter. Arriving wasn't the best. Rooms weren't ready for the 3pm check in time so had to sit in the bar and wait. No offer of a free drink for the inconvenience either. Half hour later our room was ready. Then, even though advertised as having air-conditioning, the rooms dont. The room was hot but reception did provide a fan.
The staff here are really friendly and helpful. Especially Helen on reception who sorted our fan.
The rooms are dated and in desperate need of a refurbishment to get up to proper IHG standard. Paint was cracking on the walls and dints in the wall from where people had hit with suitcases etc. That being said, the beds were very comfy.
Breakfast was the best we've had at any HI Express hotel. Food always topped up, even when it was really busy. Good choice of food and nicely prepared.
Location is really handy for getting the train into London as the station is across the road and Euston is a 25 minute ride away.
When they finally refurbish the hotel it will be a great HI Express.
AAnonymous UserEverything was lovely but the staff were not very friendly and we were not informed about the £200 pound deposit we needed to put down or that we would be locked out of our room at 11am
Would definitely stay again, but it would have been nice to have a tiny bit more info and customer service
PPlayful+JoyfulThe hotel staff said that he couldnt find my booking although I provided my booking reference and voucher and request 15 pounds for Early check in and charged my account 51 pounds in total. Although I kept saying I booked via Trip.com and paid while I booked the hotel online. It was a prepaid booking. I am so disappointed that the hotel sent me the invoice & receipt on 14 March but I was told I would get the balance of receipt and I would be charged the early check in fee 15 pounds only, the accommodation fee after I checked out at 12pm on March 15. On March 15, when I was checking out, I checked with another staff who was on duty, he said the hotel didn’t charge my card, but the agency card, it was acceptable. Unfortunately, on my bank statement I found that the hotel charged my card for all. And it was really disappointed because they didnt really dealed with my questions and my situation. I did double pay for the accommodation to Trip. Com and the Primier Inn Richmanworth.
GGuest UserThe hotel itself is very dated and basic but absolutely fine for a night stay before or after a flight. Everything was just perfect for us. Cheap and cheerful for our budget. Staff were helpful and check in/ out easy. Ideal location for Stansted airport as it's literally 5 minutes away from the airport carparks. It's at a welcome break area so KFC, burger king and subway onsite.
GGuest UserLocation is good if you drive as it is close to Stansted airport and Bishop's Stortford. Staff are generally nice and helpful, but you need to inform the frontdesk if you need your room cleaned and tidied up the next day, as merely hanging the sign on your door would be ignored.
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