Despite only staying for a day, I was very satisfied. The room was clean and the food was delicious. My only minor suggestion would be for the restaurant to offer butter for the bread instead of margarine. Also, the room's fragrance was a bit too strong, almost overwhelming! (haha). Other than these points, everything was great.
The family room type facilities are great, and the location is comfortable and safe. For the superior room type, the wall clock was dead, and the bathroom drain was a bit slow, causing water to pool. Overall, it's pretty good, excellent.
Check in was smooth but could do with giving more information about the hotel.
During the stay, only large towel is provided. No small towels. Not a problem for me as I’m travelling solo.
I had the deluxe sea view and view is great too. Bed a comfortable. Pillows are great too.
Everything is just nice. Breakfast is so delicious! I’m from Malaysia, but I can skip some of my Minang/Padang food hunting because they also provide local dishes, which are really tasty. The location is very close to Jam Gadang—within walking distance. The staff are friendly too.
The only thing that made me feel a bit uncomfortable was this: I didn’t hang the “I need room cleaning” tag on my door because I was still in the room. A cleaning staff member knocked and said “room cleaning,” but I didn’t respond since I was still inside and hadn’t requested cleaning. Then, the staff used a key card to open the door. I felt a bit violated, though it wasn’t a big issue for me as I was alone and fully dressed.
However, it would be better if staff didn’t enter unless there’s a clear request for cleaning—just in case someone is inside and not properly dressed.
With a stay at Ombak Biru Resort, you'll be all set to unwind after a day of travel.
The property's front desk offers service in 2 languages, including English.
A free parking lot is available at the property.
We stayed for 1 night at Balcone Hotel & Suites. Location was superb, cool air , breezy and the mountain view was stunning as I have book my room overlooking the Merapi & Singalang mountain. Our room was spacious & clean & quiet. Breakfast can be improved. The wash hand basin had a bit of problem as the water does not flow very well but we manage to open the sink trap to let the water out. Settle the problem. Overall happy ending. Highly recommend this hotel.
Hotel right in the city center, close to the iconic tourist attractions of Bukittinggi city, clean and comfortable
Great
20 reviews
9.1/10
Price from
MYR 166
per night
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9,4/10
Amazing
GGuest UserCheck in was smooth but could do with giving more information about the hotel.
During the stay, only large towel is provided. No small towels. Not a problem for me as I’m travelling solo.
I had the deluxe sea view and view is great too. Bed a comfortable. Pillows are great too.
KK LisThe older building is in decent shape, with a good location and cleanliness.
However, the staff communication is lacking. They're quite stiff and unfriendly, giving off an indifferent vibe.
You might want to consider other hotel options.
NNadianThe hotel is right next to the mall and it is walking distance to alot of shops and opposite night market. Great location. Room is very comfortable, spacious and complete with basic amenities.
PPaulaThe hotel is located 10 minutes walk from the centre and there are shops around. The room is located on the lower floor of a house so it has kitchen, two bathrooms, living room and dining room. The room is two big beds. There are mosquitoes. The hotel has a very good location and is very comfortable.
SSyahmi WazerEverything is just nice. Breakfast is so delicious! I’m from Malaysia, but I can skip some of my Minang/Padang food hunting because they also provide local dishes, which are really tasty. The location is very close to Jam Gadang—within walking distance. The staff are friendly too.
The only thing that made me feel a bit uncomfortable was this: I didn’t hang the “I need room cleaning” tag on my door because I was still in the room. A cleaning staff member knocked and said “room cleaning,” but I didn’t respond since I was still inside and hadn’t requested cleaning. Then, the staff used a key card to open the door. I felt a bit violated, though it wasn’t a big issue for me as I was alone and fully dressed.
However, it would be better if staff didn’t enter unless there’s a clear request for cleaning—just in case someone is inside and not properly dressed.
EerzammIt is the best hotel nearest to every POI in bukittinggi. The hotel's Saka Cafe level 4 provides great ambience and view overlooking scenic town view and panoramic view of the mountain and valley. The superior family room we were staying in is spacious and comfortable most suitable for 3 people. The breakfast was decent serving traditional delicacy. Toast and cereal for kids are available. The seating is limited but there was no queue problem. The exception is the only lift operational is slow serving 6 levels. However, we got around this by using stairs which are quite steep and hard on my poor knees. So, if you are visiting together with elderly with walking difficulty perhaps it would be best to stay in the rooms nearest to the ramp nearby the reception.
GGuest UserThe hotel room was spacious and the service was excellent. My child left a piece of clothing in the room and they helped us pack it in a bag and brought it to the lobby. It would be even better if there were two sockets installed at the head of the bed for charging mobile phones!
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