Hotels With Wifi in Hokkaido, Japan

Great location right next to the station and fish market. Very nice breakfast and amenities. I will come back again to the same hotel in my next visit.

Stay 1 night here for work. I dont really expect much on this hotel. But turns out i spent a really good night here. Its located in front of odori park so its easy to go anywhere and they have a bunch of amenities, clean room and friendly staffs with really affordable price. I really recommend this hotel if u going to visit sapporo.

Conveniently located near Hakodate station, morning market, and food streets. I could also easily get to the attractions in Hakodate via the nearby tram and buses. The room was very clean and had everything I needed for my stay. The staff could also communicate well in English and were very friendly. Thanks for the nice stay!

Great hotel in the heart of Hakodate. Breakfast is the best I have had in Japan in terms of quality and variety. It was quite affordable with great services, amenities, and location at the heart of Hakodate. Rooms are sizable. Not too far from train, bus, and tram services. Hotel staff even bothered to address and deal with a dying bird found outside their property that we saw and called the proper authorities.

The overall feeling is good. There is a pier right outside the door, where you can take a boat. The hotel has hot springs, and the room is relatively spacious in Japan. The only drawback is that the parking lot is far from the hotel. You have to take the hotel's shuttle bus. We forgot to take water when we got off the bus. The hotel room does not have water. The hotel buffet we had in the evening may be a bit salty. My family and I woke up thirsty at around 1 a.m., and our throats felt like smoking. There was no water in the room, and we couldn't get it from the car. In the middle of the night, we found a corner on the second floor and found a self-service vending machine. We bought two bottles of water and solved the problem. It's been almost half a month since we came out, and this is the first time we encountered this situation. We joked that it was good that we didn't scare anyone in the middle of the night. Remind friends who are going to stay here to remember to bring water to the room, be sure to remember!

The Smile Hotel Premium Hakodate Goryokaku is a typical Japanese business hotel, so although the photos of the rooms may look as though the rooms are reasonably spacious, in reality it’s just a typical business hotel, with minimal space.  While this should not be a big issue for many guests, if you’ve not experienced it before, be ready for a rather space limited experience.  Having said that, the room was quite clean and apart from some scuff marks on the walls, it presented quite well.  It’s also important to note, that since it’s a business hotel the bathroom is quite small, with the bathroom wash basin protruding into the bath tub & shower area and the toilet was clearly designed for significantly smaller users.  Apart from changing towels, providing new slippers and replenishing coffee & tea supplies, there was no servicing of my room over the duration of my 3-night stay.  This is all normal, so be ready for it. The biggest annoyance was that there was no air conditioning available during the period I stayed.  This is hotel policy at this time of the year, and the management clearly think that guests have no right to control the temperature, and therefore enjoy some level of comfort in their room.  Because of this, on my first night the room temperature was approximately 25°c (although I couldn’t turn the air conditioning on, the control unit displayed the actual room temperature), which when combined with the fact that the bed has an arctic standard duvet (or futon - whatever you want to call it), the temperature of the room was NOT conducive to restful sleep.  When I enquired about this the next morning, the front desk clerk bluntly said “open the window”, which of course I had tried to do during the night, but for some reason the handle to open and close the window had been removed, making it impossible to open the window.  The clerk kindly offered to go to my room and open the window (presumably using a special tool) once I had left the room for the day, which he did.  The difference in room temperature was quite noticeable when I returned that the evening, but why this policy in the first place, and the belligerence and attitude of management about guest comfort is beyond me. The other issue was the WiFi, which was patchy and unreliable on my floor.  The only way I could connect any of my devices (2 phones & 1 tablet), was to go to the lobby, connect and then return to my room.  Once a connection had been established, I was able to reconnect whenever I returned to my room, however the strength of the WiFi signal varied considerably when making calls using various apps (e.g., WhatsApp, Line and FB Messenger) and therefore the call stability was unreliable with calls frequently dropping out.  When I mentioned this to front desk staff, they offered to reset the WiFi on my floor, however it made little difference. The above matters (air conditioning and WiFi) are all things that are taken for granted these days and are expected of any reasonable hotel, so to experience the difficulties outlined indicates to me that the hotel management is not really serious about guest satisfaction or comfort. Draw what conclusions you will from this review, but from my perspective, it’s is unlikely I would stay at this hotel again when I next return to Hakodate.

The view on Lake Toya from the hotel was spectacular. We were lucky to have witnessed the cloud sea and sunrise. From the other angle, we could see the full view of Mt Yotei, also known as Hokkaido Fuji. There are few restaurants in the hotel, including the Japanese, Chinese, French, and the Italian. There was also good onsen in the hotel, both idoor and outdoor. We will definitely come back to stay again in the future.

Airport connects bus to hotel, staff is generally okay, although not all are helpful. When we checked out, we requested two taxis, but when they arrived, the drivers had difficulty communicating with us to confirm that the taxis were booked for us. Unfortunately, there were no hotel staff available to assist us, which made us feel quite upset. Additionally, the hotel facilities are outdated; the lighting is dim, and we found some dust and dirt on the towels and bedding.

Superior room was booked. It was disappointed that view is worse than that of standard room my friends chose. And the design of bathtub has problem with water leaking to floor.

Good experience except you cant help but feel that they trying to sqeeze every cent out of you (we were charged extra for a cooked egg at the breakfast buffet + there seem to be very few free services. Other than that service was great and friendly