Latest Reviews for Zhejiang Hotels

Landison Longjing Resort Hangzhou
4.6/5846 Reviews
West Lake, Lingyin Temple Scenic Area
Traveling with two older children, a family of four, two single beds were put together to form a king-size bed, which was very economical. The hotel is surrounded by tea plantations, the air is very good and fresh, it is very convenient to go to the West Lake scenic spots, and it is very quiet at night. The family of four is very satisfied.
Wyndham Grand Plaza Royale Hangzhou
4.6/55108 Reviews
West Lake Scenic Area
I had the pleasure of staying at the Wyndham Grand Plaza Royale Hangzhou recently, and my experience exceeded all expectations. Whether you are traveling for business or leisure, this hotel offers an outstanding combination of comfort, convenience, and exceptional service. Below, I’ll provide a detailed breakdown of my experience, from the check-in process to the room quality, dining options, and other facilities. 1. Location – Perfect for Exploring Hangzhou The location of the hotel is undoubtedly one of its biggest advantages. Situated just a few minutes' walk from the famous West Lake, it is incredibly convenient for those wanting to explore one of China’s most scenic attractions. The proximity to West Lake makes it easy to take early morning or evening walks along the picturesque waterfront, which I found very calming. Additionally, the hotel is close to several popular shopping streets, including Hubin Road, where you can find both luxury brands and local shops. There are also plenty of restaurants and cafés nearby, giving guests many dining options beyond the hotel itself. 2. Warm and Efficient Check-in Process From the moment I entered the hotel, I was greeted warmly by the staff. The lobby is spacious, elegant, and well-lit, giving off a luxurious yet comfortable vibe. Check-in was smooth and quick, with the front desk staff offering a welcome drink upon arrival. I appreciated their professionalism—they spoke fluent English and were well-prepared to answer all my questions about nearby attractions and transportation options. One thing that stood out was their attentiveness; they noticed I had traveled a long way and offered to expedite my check-in, which was a thoughtful touch. 3. Spacious and Well-Appointed Rooms The room I stayed in was a deluxe double with a partial view of West Lake. It was spacious, beautifully decorated, and had all the modern amenities I needed for a comfortable stay. The bed was incredibly comfortable, with plush pillows and high-quality linens that made it hard to get up in the morning! The room also had a large flat-screen TV, a work desk, and a cozy seating area by the window. The view from my room, although not directly facing the lake, still offered a lovely glimpse of the surrounding cityscape and greenery. One feature I particularly appreciated was the bathroom, which was clean, modern, and well-equipped with both a bathtub and a rainfall shower. The hotel provided premium toiletries and fluffy towels, which added a touch of luxury to the experience. The housekeeping service was impeccable—my room was always spotless, and they replenished water bottles and amenities daily without me needing to ask. 4. Dining – A Great Variety of Options The dining experience at the Wyndham Grand Plaza Royale Hangzhou was truly impressive. The hotel’s main restaurant offers a large breakfast buffet that caters to both Western and Chinese tastes. I enjoyed starting my day with a wide selection of fresh fruits, pastries, eggs, and Chinese dim sum. They also had made-to-order noodle and omelet stations, which was a great touch. The food quality was excellent, and the service during breakfast was attentive, with staff regularly refilling coffee and tea without being asked. In addition to the breakfast buffet, the hotel offers several dining options throughout the day. I dined at their Chinese restaurant one evening, which specializes in Hangzhou cuisine. The dishes were authentic and flavorful—definitely a highlight of my trip. I recommend trying the local specialty, Dongpo Pork, which was cooked to perfection. Room service was also available 24/7, and I tried it once when I returned late from sightseeing. The food was delivered promptly, and the quality was on par with the restaurant meals.
Kingdom Hotel
4.8/51208 Reviews
Xiuhu Plaza and Downtown
A very nice and spacious room with a comfortable bed and a great open view of the park and the mountains. The rooms have modern controls for the lights as well as motorized curtains, which made for convenience both when going to sleep and waking up in the morning. It was also nice that a phone charging cable with the three different adapters was provided. The bathroom is spacious and has a large sink and shower. It is nice that the shower has a choice of rainfall or regular nozzle. The shower controls were also very modern and you merely pushed the button for your preferred shower method. It seemed that the guest before me was unaware of this and had broken the temperature control and not reported it to the hotel. The front desk was quick to send a repair person who was very thorough in fixing the control. While the shower had good water pressure, it seemed at peak times that there was not enough hot water as the shower temperature was just slightly warm. To get a hot shower, I had to wait until late in the afternoon or late at night. The checkin was fast and the attendant was kind enough to honour my request for a non-smoking room on a high floor. The lobby is spacious with a nice tea area. It is also convenient to have a Starbucks inside the hotel. However, it was a bit noisy as other guests were not always mindful of the calibre of hotel they were in, which ranks in the 5 star category. It was difficult to try to get some work done with people playing videos loudly on their phones, talking on speaker phone or kids running around. This really took away from what should be a calming space. While the hotel attendants tried to maintain order, it really was a losing battle for them. The location is really dependent on what you are looking for. I found it nice to have the open park view but there are not many interesting restaurants around. For the middle eastern food, you need to bike about 1.5km. This was fine when the weather was good, but it was not convenient during the latter part of my stay when it rained all day. A few things to be aware of when booking. The breakfast was large with a lot of options but it really is a Chinese style breakfast. To call it Western and Chinese is quite misleading as there were only a few Western options, such as omelets. There is a great large screen television in the room, but only 2 or 3 English channels with the others in Chinese. There is a shuttle bus to the market, but it was a bit disappointing to learn that it only runs twice per day. The main area for the hotel to work on is its consistency of service. Some of the employees were outstanding but there seems to be a need for additional training. For example, the room came with a complimentary daily minibar, but I had to ask each day for it to be refilled. This was quite embarrassing to do, especially when the stocking was just some soft drinks with a single Tsingtao beer. Also, when I was in the toilet, one of the chefs walked out without washing his hands. While he may have washed them (hopefully) when he returned to the kitchen, he should be sure to wash them in front of guests. Lastly, the pool and fitness area seemed to require special access and the people working at the desk for the pool made me feel very uncomfortable when I wanted to see the facilities, so I just left and did not return. This was particularly disappointing because one of the reasons I booked the hotel was for these facilities. Overall it is a very nice hotel and I would book it again. But additional employee training would be appropriate so the service does not take away from what is a high quality hotel.
Mercure Hangzhou West Lake Fengqi Road
4.8/5898 Reviews
Wulin Square Area
This hotel is really beyond my expectation Facilities: It is new. The bedside cushion is macaron color. We booked a twin bed. The two mattresses can be joined together to form a super large bed. The child sleeps in the middle without fear of falling Sanitation: It is very clean everywhere. The hotel lobby is very bright. The public area of ​​the guest room is fully heated Environment: The decoration style is simple and fashionable. It is the element of the current downstairs. It grows in my heart Service: Must be a five-star praise. The front desk lady is beautiful and kind. Seeing that I brought two children, she also taught me how to get a free breakfast coupon. There are also many beautiful ladies in the restaurant. They cook noodles and wontons quickly and neatly. The fried noodles with soybean paste are delicious. You must try it If you go to Hangzhou next time, you must lock in this hotel with a very high cost performance. It is right at the subway entrance and about 4 kilometers away from the West Lake Scenic Area. Our whole family praised it unanimously and praised me for booking hotels👍
Fuchun Mountain Residence Golf Resort
4.8/52761 Reviews
Fuyang Area
The temperature has dropped in the past few days. The housekeeper Jamie contacted me in advance and arranged everything very well, including turning on the heating in the villa in advance and booking the golf course. Very attentive. At the same time, the projects arranged by the hotel are very meaningful, especially the overall introduction of the hotel and the tour of the classic golf holes at dusk. I really felt the unique design concept and advanced management style of Fuchun Villa. In addition, the golf course is very beautiful and challenging, and it is worth coming again.
Anji Sky Land  Squirrel Tribe Hotel
4.6/53921 Reviews
Xianlongxia Drifting
Overpriced family hotel with outstanding views but room for improvement. I reserved the room a week before arrival, which meant the room rate was almost 2000 RMB a night. At this price, I was expecting excellence and arrived to mediocrity. I travelled with a Chinese friend and when we arrived, although the room was booked in my name, they chose to speak to my companion. When I tried to speak, the staff smiled condescendingly and then continued to talk to my friend. I was surprised to receive xenophobic behaviour in modern China, especially since I can converse in Chinese and there are many translation and AI chatbots to assist with communication. We walked to the room and on inspection we discovered the door hinge was broken, dust and hair on the floor, hair on the mattress which was accompanied by a yellow stain (photos 3-7). As the staff couldn't communicate in English, I messaged Trip.com and decide to resolve the issues the following day. The staff had been informed of the poor quality of the check-in and the cleanliness of the room and offered to upgrade us to their sister hotel, Banshanyinzhu Resort. The view from the room (photo 1 & 2) was stunning and the room looked pristine how on inspection the room had not been deep cleaned since either its construction or refurbishment with dust in the high shelves, on the shower head, sawdust behind the bedhead, leftover building materials under both sinks (photo 8-11). We informed the hotel, as we had been given a WeChat, and they came to witness the simple inspection. They offered to move us again but as this was our last night and we chose to stay based upon the views and then went to dinner which the hotel offered as part of compensation for the previous night. Arriving at the restaurant, uncleanness was concurrent theme (photos 12-14) with the dishes not being clean and the lazy suzanne not being wiped down. Fortunately the completely meal for two was well portioned and seasoned (photos 15-18). After a filling and tasty meal, I had a shower and felt a slight pain on my foot to discover that the nails attaching the carpet protruded through and some flooring was broken causing a minor scratch. All of this could have been avoided had the staff been more diligent. Did I overpay? Yes Was the service mediocre? Yes Are these challenges easy to overcome? Yes Have other customers made similar complaints? Yes Will the hotel improve? I hope so Is the location memorable andbeautiful? Yes Would I revisit? Yes Regardless of the fact they have some untrained and unprofessional employees and they need to improve their cleaning standard and ensure that maintenance does a proper inspection after a fit and finish, the location is great and it's very easy to get into the park. It's very family orientated and I'm sure children could make lifelong friends here. If you're considering going, I'd highly recommend price watching. It's not a perfect product so don't overpay, like I did, and expect a 5☆ experience.
Savoir Resort
4.8/5519 Reviews
Xixi Wetland Park Area
Lovely hotel in the middle of West Creek/ Xixi National Wetlands Park in Hangzhou. The hotel and service offerings are excellent, located in a very secluded spot away from the hustle and bustle, great for relaxation and enjoying the serene and tranquil surroundings. There is a small lake in the middle of the hotel, which I understand is owned and managed by the hotel. The views are wonderful and better than going to the famed West Lake (way too touristy and crowded). I think this hotel has a lot going for it, even though it’s not a known brand. I would say some things for improvement are as follows: Must, must open a spa. AmanFayun, Banyan Tree, Anh Luh and Four Seasons all have spa’s and they’re at roughly the same price point. This wasn’t a deal breaker for me, but for some people this would put them off from booking here. Gym. This place needs an on-site gym for obsessed exercise freaks like me (and other health obsessives that want to go to an all-inclusive resort). Also, with the yummy high calorie food offerings in the restaurant, I would like to work those calories off and not worry about getting home fatter than when I left! Restaurant – Excellent service from the wonderful manager, who I forgot to ask her name and all her staff. Very good manners from all the staff, very quiet voices, barely can hear them speak amongst themselves. However there needs to be more of an international offering for people that visit from outside China (US/ Europe, India/ South East Asia/ Gulf countries, who all would probably stay here in the future). There should be another restaurant that offers international fayre, as well as the traditional Chinese restaurant, so both sets of visitors are catered for, and more choice is always good for people that stay longer than 3 days. And vegetarian/ vegan options would be very appreciated. The “Savoir resort” is not mentioned on Didi maps or on Baidu maps, and the Chinese name bears absolutely no resemblance to the English name 杭州所见 – 西溪度假酒店. Foreign people may have problems finding this location on their maps/ getting here without help (the less help that is required, the better). The two top-end rooms (6999 yuan a night and 15,000 yuan a night) cannot be booked on 携程 (Ctrip) or Trip.com. I think there should be 5 – 10 pictures on the site showing these rooms as bookable. I take a long time researching a hotel before booking, so the more information available, the better. The boat trip in the hotel is way better than the boat trip offered outside the hotel. I really enjoyed it, but I don’t think many people use it, which is a shame of a great resource. The fact this hotel has its own private lake is something that makes it stand out from the other hotels. PS , I cannot upload my videos of the boat trip inside the hotel's lake because the file is too big :'(
Shusheng. No.1 Courtyard of True Floor Heating (West Lake Lingyin Store)
4.8/5333 Reviews
West Lake, Lingyin Temple Scenic Area
It was my first trip to Hangzhou. I wanted to celebrate my husband’s birthday here and it was totally impromptu. What I was looking for: 1) a closer location to the West lake - to walk there, not to ride; 2) a balcony or courtyard; 3) and/or at least a beautiful view and surroundings; 4) as we love tea and really interested in Chinese tea culture, some tea plantation nearby could be a plus! Not many hotels seemed to meet my requirements and those which fit were way beyond our budget. Xunzhenshe hotel looked very pretty but their description was not very clear. Anyway, considering that I was booking our room just a day (!) before our arrival on Friday night, Xunzhenshe seemed to be my only choice with just two rooms left. To be honest, I didn’t expect much when we arrived. However, from the beginning the service was outstanding with a personal approach. At the hotel they greeted us as we were VIPs. Celia, an English-speaking lady, who contacted me after my booking, was extremely helpful. She gave us few recommendations about Hangzhou and the area nearby. She showed us the tea plantation just next to the hotel and a room where farmers were drying tea leaves - it was quite short but interesting introduction to the hotel environment. The hotel itself is owned and managed by a former architect. The building was built based on construction principles of the Song dynasty. As I understand, all ground floor units have their own courtyard. There is a parking lot, a tea room and a restaurant at the hotel. We were given a non-smoking one-bedroom apartment in a quieter part of the hotel and could enjoy our morning tea in our small but elegant courtyard. The apartment was clean with all necessary amenities. There was a kitchen and a dining room with a huge table (we didn’t use this room though). The breakfast buffet was included in the rate, however they offered mostly Chinese food (no problem for us as we love it). Our dinner and breakfast food were delicious! Also, we so much appreciate totally unexpected birthday presents to my husband. Upon arrival he found a little gift with a touching handwritten birthday message and then birthday noodles were served at the restaurant. So, it was very unique and memorable celebration! After all, I was really happy with my hotel’s choice. To conclude what we loved the most about this hotel: 1. Attentive and caring service 2. Nature and beautiful surroundings 3. Very good location: just next to the West lake park and bridges. Walkable distance to the famous night show Impression and Su Causeway. Not far away to Leifeng pagoda and Longjing and Meijiawu villages. 4. Good Chinese restaurant with a terrace just next to the tea plantation 5. Amazing tea Me and my husband had a great time in Xunzhenshe. Highly recommend it to those who love places with soul.
KE GAMER
4.9/5241 Reviews
Lingfeng Tourist Resort
We were attracted by the hotel's decoration style, and the actual scene of the hotel made us even more amazed! Both the toiletries and room facilities are of high quality. The windows are clean and bright, and the bright sunshine shines into the warm room. Use the teapot provided by the hotel to make a pot of black tea, and instantly enter the beautiful vacation mode. The hotel meals are also very exquisite. In addition to going out, we all choose to eat in the restaurant. The hotel also has a free afternoon tea service. We didn't go to the restaurant for afternoon tea because we were tired after going out. The hotel housekeeper Xiao Ding specially arranged to send afternoon tea to the room to enjoy, which was very touching! Every place in the hotel is carefully decorated, and the enthusiastic staff make us feel unsatisfied and look forward to the arrival of the next vacation in the hotel. The hotel also provides travel photography. Every corner of the hotel can be used as a background. Thanks to the photographer teacher, we have harvested many beautiful moments!
Yiwu Marriott Hotel
4.6/51321 Reviews
Internatinal Business City
Nice hotel, nice people! I called a massage lady to my room , She is very nice to me, just like my girlfriend. Providing me with a physical and mental pleasure. Will definitely come again!

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.

Property Information for Tourists

Total Properties76,299
Number of Reviews 7,969,359
Average Price(Weekday Night)IDR 1,327,730
Average Price(Weekend Night)IDR 1,427,335