Good location above Sendai station. Clean and comfortable. The light switches were too small and dark for the elderly / poor eyesight to see. Example- the shelves (containing the glasses and cups) were black colour and had no light. No laundry line. Toilet only has 1 short railing to hang all our towels / clothes.
Highly recommended. High-rise sea view rooms in the off-season are about 2000 RMB. The rooms are large and the view is very good. Daguanzhuang is located on the mountain, which not only ensures the view but also ensures that the price is not particularly outrageous. Then there is a hotel bus to go around Songdao. The quality of breakfast and dinner is also very good. I really want to secretly ask which product the crab steamed buns are made of. They are very delicious.
We went to Sendai for last three years and we stayed at this hotel for at least three to five days. Nevertheless, no loyalty credit has been given. We booked a room at the last date we left Sendai (ie 2-3 Dec) and lastly we changed our mind to stay tat this hotel for two more days (ie 30 Nov to 2 Dec). When we asked if we could stay at the same room from 30 Nov to 3 Dec but not staying at the corner room, the hotel replied either we had to upgrade the room we booked for 30 Nov to 2 Dec by paying extra JPY4,000 or downgrade the room we booked on 2-3 Dec. 「No refund」was offered for any downgrading, thus we had no choice but paying extra JPY4,000. When entered into the room, we saw some rubbish on the floor, we went down to the reception immediately, in the lift, one of receptionists was with us, we intended to tell her about the cleanliness of the room but she didn’t make any response, seemed that it was none of her business. We showed the vedio regarding the rubbish to the receptionist and asked to change the room. He replied no available room for the change and no helper could help us to clean the room. At last, the receptionist came up and pick up the rubbish. No offer to clean up the room next day but sticking to the hotel’s rules to clean the room every three days. We were very unsatisfied with the hotel services and concerned about the cleanliness of the hotel.
The hotel is in a great location. Exit the west exit of Sendai Station and walk a few minutes to the left on the overpass. The overpass is about 50 meters away from the Sendai Morning Market, so the hotel is also very close to the morning market. There is a small door on the first floor of the hotel that leads directly to FamilyMart. There are also small samples of Pola every night. The hotel breakfast is good, equivalent to about RMB 100, which is worth staying.
The hotel is clean and tidy. It’s unfortunate that the weather is really bad on the day of my arrival. So I’m basically forced to stay at the hotel and enjoy the hot spring. It’s also really great that they provide free ice pop outside the hot spring and coffee downstairs.
The lobby was spacious to chill and nice, especially when the in-house pianist played some soothing classical. My room was decently cosy. My bed was a combined layout of 2 single beds, though one mattress was slumping low overworn out on its spring, while the other was firm. Felt kinda weird sleeping in the centre, which I usually do, with the gap and unevenness. Service was excellent and attentive. Kind assistance from front desk Loida, helping me to translate conveying a request I wanted to put across for my next hotel stop. There is a public bath on the 16th floor, nice and clean. Elevator is kinda slow though. Location is under 10mins walk from Sendai JR station, on a quiet stretch away from the bustling shopping area.
Hotel near Akiu Onsen,Sendai100% of visitors choose this area
RRaspberry Cherry2025.09.11
This is a very clean and impressive hotel.
We stayed here on a family trip, and the breakfast and dinner buffets had a wide selection and were very satisfying.
Dinner buffets were particularly lavish, with sushi and beef tongue on offer.
There is a round-trip shuttle bus to Sendai Station, but it may be fully booked without an advance reservation.
When I called the day before my stay, the only available bus to Sendai was the early morning one, so I had the hotel call a taxi for me.
There aren't many restaurants nearby, but the famous supermarket ”Saichi” is nearby, so I recommend visiting it.
I love this hotel, the atmosphere and the environment are the best! Everyone is so kind and funny!
That’s a perfect hotel, it’s near an Outlet and a big shopping mall, a lot of restaurants and decoration shops, I’m so exciting! Thank you for all the service!
I am so glad I chose Komatsu-kan during my stay in Matsushima. The receptionist was friendly and very helpful. When I told him I am a vegetarian, he kindly informed the kitchen to exclude animal flesh and seafood from my meal. (Usually, hotels ignored my food request, or they just gave me tofu and pickles for my meal.) The next morning, I was so surprised to see my breakfast. I loved the fresh salad, steamed vegetables, over-easy eggs, chawan-mushi, and the pickles even tasted better than before.
Then the room surprised me with the pine tree and the beautiful sea view. The next morning I woke up at 4:45 to see the sunrise. Just from my room, I could see the sun slowly rising from the other side of the sea. Stunning! I really enjoyed the little Me time here.
Actually, this hotel is well-maintained, and that helps raise the value of it. I also love the fresh little flowers right next to the washing basin. And the people working here are quite ya-sa-shi. They are kind and gentle. Generally speaking, this is a nice place worth staying and relaxing in.
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47 reviews
9.2/10
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AAnonymous UserThe location is very good. 5 min to sendai train station.
There is a famous grilled beef tongue across the hotel.
There is also convenience store nearby.
I think the coin laundry is so expensive, it’s 700 yen.
Room is spacious and clean.
MMingxing911It was peak season, so it was quite crowded. However, the location is fantastic – super close to Sendai Station, just a 10-minute walk at most, and Tohoku University is only a 20-minute walk away. Breakfast was decent, and the room itself was clean, tidy, and quiet!
GGuest UserWe went to Sendai for last three years and we stayed at this hotel for at least three to five days. Nevertheless, no loyalty credit has been given. We booked a room at the last date we left Sendai (ie 2-3 Dec) and lastly we changed our mind to stay tat this hotel for two more days (ie 30 Nov to 2 Dec). When we asked if we could stay at the same room from 30 Nov to 3 Dec but not staying at the corner room, the hotel replied either we had to upgrade the room we booked for 30 Nov to 2 Dec by paying extra JPY4,000 or downgrade the room we booked on 2-3 Dec. 「No refund」was offered for any downgrading, thus we had no choice but paying extra JPY4,000. When entered into the room, we saw some rubbish on the floor, we went down to the reception immediately, in the lift, one of receptionists was with us, we intended to tell her about the cleanliness of the room but she didn’t make any response, seemed that it was none of her business. We showed the vedio regarding the rubbish to the receptionist and asked to change the room. He replied no available room for the change and no helper could help us to clean the room. At last, the receptionist came up and pick up the rubbish. No offer to clean up the room next day but sticking to the hotel’s rules to clean the room every three days. We were very unsatisfied with the hotel services and concerned about the cleanliness of the hotel.
MMike from CaliforniaWould definitely stay here again after spending 4 nights here.
Seems to be a new hotel in a good location in Sendai. It’s less than a ten minute walk from Sendai Station, it’s located even closer to the Subway, just 1 block from shopping arcade, and a few blocks from the Asaiichi market.
Hotel room was very spacious for 3 including a 1 year old. Our room was on the 11th floor with a view of the next buildings rooftop. The lights are controlled with a touch screen. Wifi seemed to work well. Good luggage and jacket storage at the entry way.
Lots of free amenities in the lobby and you can get 2 bottle of water per day. We did not have breakfast during our stay but the lounge is open from ~2pm to ~9pm and there’s a Starbucks coffee/latte machine. You may also purchase a glass of sake for ¥500 from a machine. The second floor has pay laundry machines, microwave, ice machine, and vending machines.
Hotel staff was helpful. They can arrange your luggage to be sent to your next destination. I don’t think there is any added service charge. I had opted for no cleaning when booking to save a little but they still cleaned the room daily.
My only complaint is when I asked for a new key because i lost one, the receptionist gave some attitude and said that I should look in my room for it after issuing another key.
LLIANGLlANGThe vending machine doesn't accept new banknotes yet, so I had to ask the cleaning lady for old ones. Every time I go to do laundry, I have to walk through the lobby, basically shamelessly in my slippers and pajamas. I wish the laundry room was on the second floor. The currency exchange machine should be near the laundry room, but I couldn't find it and frankly, I was too lazy to look (=TェT=). I also couldn't find a dry cleaning bag in the room; it would be great if one could be provided for every guest.
TtripmoreGood location above Sendai station. Clean and comfortable. The light switches were too small and dark for the elderly / poor eyesight to see. Example- the shelves (containing the glasses and cups) were black colour and had no light. No laundry line. Toilet only has 1 short railing to hang all our towels / clothes.
GGuest UserI am so glad I chose Komatsu-kan during my stay in Matsushima. The receptionist was friendly and very helpful. When I told him I am a vegetarian, he kindly informed the kitchen to exclude animal flesh and seafood from my meal. (Usually, hotels ignored my food request, or they just gave me tofu and pickles for my meal.) The next morning, I was so surprised to see my breakfast. I loved the fresh salad, steamed vegetables, over-easy eggs, chawan-mushi, and the pickles even tasted better than before.
Then the room surprised me with the pine tree and the beautiful sea view. The next morning I woke up at 4:45 to see the sunrise. Just from my room, I could see the sun slowly rising from the other side of the sea. Stunning! I really enjoyed the little Me time here.
Actually, this hotel is well-maintained, and that helps raise the value of it. I also love the fresh little flowers right next to the washing basin. And the people working here are quite ya-sa-shi. They are kind and gentle. Generally speaking, this is a nice place worth staying and relaxing in.
JJoyee LaiFrom the moment we entered the hotel, the atmosphere was beautiful and relaxing. We were warmly welcomed with a Nespresso coffee machine available as a welcome drink, which was a very nice touch.
The room was slightly more spacious than most hotels in Japan, beautifully designed, and very clean—making our stay comfortable from the start.
During our stay, we experienced the Aomori earthquake. We could clearly feel the shaking, and our phones received emergency alerts, so we quickly evacuated using the outdoor emergency stairs. When we reached the lobby, a staff member named 佐藤 (Sato) was already there, calmly reassuring guests. He noticed a lady who had run out barefoot and quietly brought her a pair of slippers without making a scene—such a thoughtful gesture.
Mr. Sato was friendly and attentive during check-in, and during the earthquake he remained calm, clear, and informative. His professionalism and kindness left a deep impression on us.
Overall, a wonderful stay with excellent service and genuine care for guests. Highly recommended.
GGuest UserThe hotel staff was excellent, doubtless.
The location is convenient, just next to a metro station; however, it takes about 15 minutes tio go from Sendai Station to the hotel. But if you try the metro, it leads to to severl levels dwon plus lots of waiting time for the train. So it is not the best location i would say.
For the hotel room itself, it is a standard Japan hotel room. Smaller than i expected or expereinced in othe Mitsui Garden Hotel. That was a bit disappointing. I remember i was given a room with stinky smell. And i rushed to the front desk to ask for a cahnge of room. They immedaitely changed another room for me. But the reaction from their face, I wonder this smell problem must not have been new to them.
But anyway, the staff was super nice.
By the way, the public bath is normal. But i would say it lacks a space for people to relaxe outside the bath. There is no seat nor sofa outside. I need to go down to my room straightly. That was a bit not common in Japan hotels.
GGuest UserClean room with enough amenities provided
A wide variety of complimentary personal care products available
Attentive staff, who are vlse to speak simple English
Breakfasts were served with in Japanese or continentalse
Convenient location. 7-10 min walk from Sendai station. <1 èmin walk to morning market
Soundproof walls
Use Suica / IC to rstore luggage in the hotel
It is a hotelw I will stay in again
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