We arrived at the hotel around 8:00 PM and the check-in process was smooth and efficient. The front desk staff were friendly, welcoming, and greeted us with a smile. The hotel itself looked pleasant, and the room was in good condition upon arrival. We also requested extra towels, which were delivered promptly without any issues.
However, there are several areas that need improvement. The toilet appeared to have a leakage issue, and the air-conditioning was not cold enough despite the temperature being set low. During breakfast, food items were not replenished quickly, and tables were not cleaned promptly, making it difficult to find a clean table. Guests also had to look for their own cutlery, including spoons, forks, and tissues. The breakfast selection was quite limited, although the food served was tasty.
On a positive note, the check-out process was quick and hassle-free. The hotel’s location is also convenient, being close to East Mall Kuantan.
As a hotel rated 5 stars, I expected a higher level of maintenance and service, especially in terms of room facilities and breakfast operations. While the stay was comfortable overall, there is definitely room for improvement to meet 5-star expectations.
Lovely staff, but the water dispenser is a ”tall” order. The staff really go out of their way to help. Only problem was the water dispenser. It’s placed on a table, making it tower over me. As a short girl, using the hot water felt a bit like a stunt from a movie 😂 I was terrified of a hot splash to the face! It would be much better if it were placed at a lower, safer height. And also location prefectly in heart of bentong, walking distance to Bukit Do.. everywhere. Nasi Kandar 24h across the street.
I recently stayed at this hotel and was very impressed with the room. The room is spacious with a studio-style layout, featuring a sleeping area, living space, small kitchenette, and one bathroom. The in-room amenities are nearly complete — it comes with a mini fridge and other essentials, making it comfortable for both short and extended stays.
I booked a sea view room and the view was absolutely stunning. The location is also very convenient, only a 3-5 minute drive to Kuantan city center when there’s no traffic. Finding food is easy too, with several restaurants just a short walk from the hotel.
Breakfast had a good variety and tasted great. The only downsides were that check-in took a bit longer due to a long queue, and parking was a little challenging since it was very crowded, likely because of the weekend. Other than that, there wasn’t much to complain about.
Overall, the hotel offers comfort, complete facilities, and a strategic location. This will definitely be one of my favorite stays whenever I’m in Kuantan.
My recent stay at AC Hotel by Marriott Kuantan was a pleasant and memorable experience. From the moment I arrived, the hotel gave a comfortable, modern, and welcoming impression. The check-in process was smooth, and the front desk team was professional, helpful, and efficient. Their warm attitude immediately made the stay feel positive, especially after a long journey.
The hotel’s overall environment was clean, calm, and well maintained. The lobby had a simple yet elegant design, creating a relaxing atmosphere without feeling overcrowded or overly formal. It is the kind of hotel that feels practical for both business and leisure travellers. The location is also convenient, with easy access to nearby food outlets, shops, and key areas around Kuantan. This made moving around much easier and helped make the short stay more enjoyable.
The room was one of the highlights of the stay. It was clean, comfortable, and well arranged. The bed was cosy and provided a good night’s rest. The pillows and bedding were soft, fresh, and suitable for a relaxing overnight stay. The room design was simple but functional, with enough space to move around comfortably. Everything felt neat and properly prepared before arrival, which showed that the housekeeping team had done a good job.
The bathroom was also clean and practical. The water pressure was good, and the basic amenities were sufficient for a comfortable stay. Cleanliness is always one of the most important factors in any hotel stay, and AC Hotel by Marriott Kuantan managed to meet expectations well. There were no major issues, and the room felt properly maintained throughout the stay.
Another positive point was the quiet and peaceful atmosphere. The hotel provided a good environment to rest after a busy day. Whether for a short business trip, weekend getaway, or family overnight stay, the hotel offers the right balance of comfort and convenience. It does not feel overly complicated, which is a strength. Everything is straightforward, clean, and reliable.
The staff also deserve recognition. They were polite, responsive, and ready to assist when needed. Good service does not always need to be dramatic; sometimes, simple efficiency and professionalism are enough to create a strong impression. The team at the hotel managed to deliver that well.
Overall, my stay at AC Hotel by Marriott Kuantan was a good one. The hotel offered a clean room, comfortable bed, convenient location, friendly service, and a relaxing atmosphere. It is a hotel I would recommend to anyone looking for a reliable and pleasant stay in Kuantan. For travellers who value cleanliness, comfort, and practical convenience, this hotel is definitely a solid choice.
It was a happy and comfortable overnight stay, and I would not hesitate to return again in the future.
TEMPAT YANG STRATEGIK DITENGAH-TENGAH BANDAR
NAK KE MASJID JALAN KAKI JER, LEPAS SOLAT BOLEH BELI MAKANAN KAT TAMAN KERANG DAN MAKAN DI PADANG
STAFF YG JAGA KAUNTER HOTEL PUN SANGAT2 RAMAH
SARAPAN PUN SEDAP2 BELAKA DAN BANYAK PILIHAN
HARGA BILIK PUN MURAH DAN INI KALI KE-2 SAYA REPEAT KE HOTEL INI
BTW, APLIKASI TRIP.COM NI PALING MURAH UTK SY BOOKING HOTEL DAN JUGA BOOKING FLIGHT
This is our first time staying at this hotel and dare I say, it was one of the best 5-star hotels I’ve been in. Will definitely, definitely come again. Everything and everyone were wonderful. The room was so squeaky clean and no speck of dusts anywhere. The bathroom’s design was top notch I love every inch of it. And the room had carpet-floor which made it easier and less painful for my baby to crawl around. The view was to die for. Very secluded and private and calm. Okay now the breakfast, heads off to the chef, the foods were amazing. I think this hotel has been here for quite a while now but they had managed to maintain and made it look like brand new. Two things I wanna suggest a bit, maybe can provide a prayer mat for the muslims or the front desk maybe should ask first whether we need any prayer mats, that would’ve been nice. One other thing, during breakfast, maybe can make sure the utensils are more accessible rather than upon request cause each table was provided with limited number of spoons and forks. But yeah other than that, everything was perfect from the beginning till the end. Huge thanks to Mark as well cause he did a wonderful job assisting us to our room and everything. Kudos to every staffs here, they were so nice and helpful. Oh yeah almost forgot about the welcome drinks, they were absolute perfect thank you so much. Will come again and again. Best hotel here.
I recently had the chance to stay at Adena Beach Resort, and honestly it turned out to be a really refreshing getaway.
The biggest highlight is definitely the private beach. Waking up to the sound of waves and being able to walk straight to the beach in the morning is something you don’t get everywhere. The beach was clean, peaceful, and perfect for a slow morning walk during sunrise.
The rooms were comfortable and well-maintained, with a relaxing view that makes you feel like you’re truly on a break from the city. The resort itself has a calm atmosphere — not overly crowded, which made the stay even more enjoyable.
Another thing I appreciated was the friendly and helpful staff. From check-in to check-out, the service felt warm and welcoming. Small gestures from the team really made the stay more pleasant.
If you’re looking for a quiet beach escape in Pahang, especially near Kuantan, Adena Beach Resort is definitely worth considering. It’s the kind of place where you can slow down, breathe, and just enjoy the sea breeze for a while.
Would definitely come back again for another short retreat.
Good stay, comfortable bed, lovely room, beautiful view with balcony, tasty breakfast. The only thing i hope they improve is the iron & the ironboard. It’s very difficult to use & doesn’t really work well. But overall, everything else is perfect 🎀 1010 recommended! 💗
Let me tell u about the toilet, as no review about it yet. I am so thankful to select this hotel as the toilet is spotless clean and up to my expectation. The water pressure is good eventhough we were on the 8th floor. And just look at the view. Super nice and u can see the river and the tower. We had a room with balcony. So the view is spectacular.
I enjoyed my stay here. I appreciate the stylish lobby decor, and the receptionist staff was very polite and friendly. The kids club is wonderful, we played PlayStation and did some coloring. There's a gym nearby, and the toilet at the kids club is spotless. The hotel is extremely kids friendly, and my children loved everything about it. My room was clean, and the housekeeping team did a fantastic job with the cleaning. The breakfast is delicious. ❤
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JJay_HuntFantastic Location for a Relaxing Family Getaway!
Stayed here for a 3d2n family trip and it was the perfect base for a relaxed, santai holiday.
Waking up to the misty mountain air and the beautiful green golf course view from the balcony was definitely a highlight of our trip.
Things to note: Parking can be quite tight during peak weekend hours, it's best to secure a spot early.
VVivienleeys96I stayed here recently and overall had a pleasant experience. The location is quite convenient—about 7 minutes from Awana Resort and around 20 minutes to SkyAvenue. There are also plenty of shops nearby where you can dine or pick up daily essentials, which made things very convenient.
The check-in process was smooth and hassle-free, and the lifts were fast, so getting to the unit was easy. The unit itself is very spacious, especially for a couple, which made the stay comfortable.
That said, there are a couple of areas that could be improved. It would be great if the unit provided a kettle or a water filter for added convenience. Also, the water heater took quite a long time to warm up, and the water pressure in the shower was rather weak.
Overall, aside from these minor issues, everything else was very good and I would say it’s definitely worth the price.
GGuest UserHad a very pleasant stay at Oakwood Hotel Cameron. The room was clean, comfortable, and well-maintained. The environment was peaceful and the weather made the whole experience even better. The staff were friendly, helpful, and welcoming throughout our stay. The location was also convenient and made it easy to get around. Overall, it was a great stay and I would definitely consider coming back again.
GGuest UserThe location is great! Walking distance from eating place and convenient stores. The rooms are clean and the apartment is okay.
The rooftop swimming is great with nice view of Genting highlands.
The only one thing we don't like is theres only 1 mirror which is inside the toilet. This is a downside for us since we are family, need to take turns to use the mirror.
Need to use grab everytime because transport service timing is very limited and need to pay RM10. Grab is cheaper if you are family or group.
Overall this hotel is great! Highly recommended!
GGuest UserAt first they provided 2 single bed room instead of my booking with 2 queens bed. The hotel said based on the rates it was single beds room. The booking of the hotel breakfast is not clear end up is not buffet but 2 sets meal. The big breakfast set was kinda lousy as the scramble egg was too salty.
SStefy TanOverall, the stay was decent, but the check-in process was quite a hassle. Since I booked through Trip.com, I had to ask the staff to manually sync my hotel booking details with my passport before I could proceed with the self check-in kiosk. The whole process took almost an hour, which was pretty frustrating.
The room itself was so-so, fair enough for the budget. The bathroom was quite small, and somehow the drinking water tasted a bit strange. But overall, the room was still comfortable enough for a short stay.
The best part is definitely the location. It’s super strategic, especially if you’re planning to travel to other cities like Penang. Once you go down to the first floor, you’ll immediately find the bus terminal, which was really convenient. Check-out was much better since it could be done independently through the kiosk and took less than 2 minutes.
AAngel5906Overall, the stay was comfortable with a nice environment and pleasant view. The unit is modern, clean, and well-designed, making it a relaxing place to stay. The living area and bedroom were cozy, and everything felt quite new.
The unit comes with 2 bathrooms (with shower) and 1 additional toilet, which is very convenient for groups.
Basic amenities like shampoo and bathroom sets were provided.
One downside was the jacuzzi, which takes quite a long time to heat up. We had to wait until the next morning for the water to become properly hot, so it’s not suitable if you plan to use it immediately.
There are a few F&B outlets downstairs, making it easy to get food nearby.
The parking fee was confusing — we were charged RM20 even though the signboard showed RM10. We parked around 2:30 PM and checked out at 10 AM the next day, so clearer pricing would help.
Another issue was transport. It was not convenient — we tried booking Grab for about 10 minutes, but no drivers accepted our ride from Antara to First World.
Overall: Comfortable stay with good environment and facilities, but improvements needed for jacuzzi heating, parking clarity, and transport accessibility.
GGuest UserWe have stayed in this skyworlds hotel before when it was named as theme park hotel. Basically it is a 3 star hotel meant for families. So do not expect high service standards or amenities like a 4 or 5 stars hotel. Best thing about this hotel is next to the theme park and quick access to sky avenue where the main centre of genting highland. Also very close to food outlets and restaurants. As the hotel is near the road, expect vehicle noises throughout the day and night. Also close to the cable car station.
HHAFIZAH BAHRINThe hotel was dirty. When I checked in around 3 p.m., there was hair in the room and the bathroom had an unpleasant smell. The staff were quite unfriendly and did not explain things properly. Lastly, the hotel felt creepy and uncomfortable. 🥲
GGuest UserThis was our 1st stay in the resort and it turned out to an interesting & awesome experience!
We checked-in on 11th of March & checked-out on 13th of March. I booked a 2-single bed room but the hotel given us a king bed room at the upper floor. After talking to the front desk. I was told only king bed room was available. However, my wife didn't have a good night sleep as she was having light sleep, so easily waken-up due to noise & movement. The upper floor somehow was noisy due to the traffic outside the hotel. We have no choice but to feedback to the hotel manager on the 2nd day. The manager Ms Su was kind enough and upgraded us to a 2 bedroom suite on the ground floor, with 2 single beds & a king bed. That made our 2nd night slept peacefully. Thanks Ms Su of her attentiveness.
The morning breakfast was a ala carte menu of Malaysian & western cuisine. Not a fantastic food but the service given by the professional F&B staffs made the experience so pleasant! Sincere thanks to F&B supervisor Santhosh & staff Myint of their attentive service.
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