The room was very spacious, and the service was warm and welcoming. Breakfast was also quite rich, the noodles were good, but there wasn't much variety in the fruit selection.
The hotel is amazing.
I only have some points if they improve it , they will be the best.
1- air conditioning system is not up to expectations where the ac turns of completely once it reach to the selected temperature, it is better to keep the fan running.
2- the small fridge is annoying and close to bed.
3- corridor music is loud sometimes and disturbing on the morning.. hint not all visitors would like to hear music especially morning time.
4- Parking exit damages the low height cars from bottom..
We had a wonderful time here. The room was great. We were able to walk to some places from here and it was central for taxis/ubers. The room was really nice and they couldn’t have done more to be helpful during our stay. We are a couple hours d times at Dish, the restaurant there for dinner and snacks and it was very good. There’s also a nice cafe, bar (non alcoholic) and workspaces and lounge areas. I used the rooftop pool a few times which was wonderful and there were nice clean changing rooms and sauna. Thank you for the welcome.
The room's decor is a bit dated, but it has all the necessary amenities and is very clean, although the bathroom is quite old. It's right next to the subway station, which makes transportation incredibly convenient.
It was good hotel but only things they should focus on the customer service like receipts, if you try to reached them at night it's difficult to get them, they ignore customers calls without getting back to the customer while calling. Also while checking out I've requested them to check.the minibars if there's anything missing there were very slow to check it and I was waiting for more then 5 minutes. I think they should train them professionally so that hotel standard increases more.
The room and service are very good. I like the breakfast here. There are Chinese dishes. It is very suitable and a very satisfying experience. I will stay again if there is a chance. I give the hotel a good review!
The hotel is fantastic overall, especially the front desk staff who were incredibly helpful. It's wonderfully quiet, with absolutely no noise or disturbances. They were also very accommodating, allowing us a generous late check-out on our departure day. We truly appreciate all the services provided.
It is very close to the Kingdom Tower and it is not far to walk. Recently, road construction is not very convenient, but there is an underground parking lot, which is more convenient. The breakfast buffet was also delicious and accepted by people from all countries.
Very Good
38 reviews
8.7/10
Price from
RUB 7,134
per night
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8.8/10
Very Good
MMOHAMMED ALI IBRAHIMGood and quiet hotel, has good and various breakfast and good internet.
The only point that the hotel must fix the parking barrier, it doesn’t work by the card, therefore, you have to wait few minutes till the noticed you through the CCTV camera.
GGuest UserWe had a wonderful time here. The room was great. We were able to walk to some places from here and it was central for taxis/ubers. The room was really nice and they couldn’t have done more to be helpful during our stay. We are a couple hours d times at Dish, the restaurant there for dinner and snacks and it was very good. There’s also a nice cafe, bar (non alcoholic) and workspaces and lounge areas. I used the rooftop pool a few times which was wonderful and there were nice clean changing rooms and sauna. Thank you for the welcome.
HHassan Mansour 1305The perfect stay.
For that price and that location it’s already worth it.
The hotel has everything, services are good, breakfast has a full variety of dishes and the room I got was perfectly clean and with no issues.
I would 100% consider to book Haven Plaza for my next trip to Riyadh.
GGuest UserIt was a wonderful stay. I loved the hotel and will continue to visit it whenever I can. I look forward to returning again.
It was a wonderful stay. I loved the hotel and will continue to visit it whenever I can. I look forward to returning again.
It was a wonderful stay. I loved the hotel and will continue to visit it whenever I can. I look forward to returning again.
It was a wonderful stay. I loved the hotel and will continue to visit it whenever I can. I look forward to returning again.
It was a wonderful stay. I loved the hotel and will continue to visit it whenever I can. I look forward to returning again.
It was a wonderful stay. I loved the hotel and will continue to visit it whenever I can. I look forward to returning again.
TTONGThe hotel is located in the north of Riyadh, the new district, like the development zones of some cities in China. There will be a king's financial district and many high-rise buildings under construction in the urban area. It only takes 15 minutes to get to the airport. But it is a bit far from the old town. The facilities of the hotel are very good, especially with a bathtub. There are no bathtubs in many international brand hotels in this desert city. The hotel's restaurant is also very good, the food and taste are very much like, the buffet has a lot of precious fruits, value for money.
AAsmaskLet’s us start from the beginning of my entrance
The bell service was welcoming and aided us in taking our luggage
Upon my check in the receptionist was very respectful , welcoming , addressed our issues regarding the room with ease
Once we reached our room faisal sulaiman from the bell service helped in delivering the bags , he was fun and made our night. During the breakfast time, an Arab lady that always stand infront of the dining room , I appreciated her that she remembered us and the table that we used to have our breakfast on , I was happy that the waiters pay attention to the details . Moreover , all the waiters were very helpful in aiding us with getting the food that we want , welcoming and smiling . I liked the atmosphere of the dining room , as if you are living in a palace !, Mr,Faizan was always asking about our health and how was our stay , he always made sure that our experience during the breakfast time was fantastic and to the upper limit . We received a hospitality by Mr.Turki from the reception , thank you for your generosity . While we checked out we asked the concierge for a golf car to drop us to via Riyadh they made sure that it arrives early , special thank to them . And during our last moment from our stay , the bell service were always that received us with a smile and farewell us with a smile . Thank you ritz Carlton for the experience
GGuest UserCheck-In/Check-Out:
The check-in and check-out process was very fast, making it a hassle-free experience.
Room:
The room was nice and big, providing plenty of space. The bed was comfortable, ensuring a good night's sleep. The bathroom was nice, though it was a bit inconvenient that a toothbrush was prepared for only one person. Additionally, the room card stopped functioning after one night, requiring a trip to the reception to fix it.
Room Service Food:
The room service food was quite good. The grilled chicken was delicious, but the chicken biryani was just nice, nothing extraordinary.
Breakfast:
Breakfast was excellent! A special mention to Nour, who was very helpful, polite, and friendly. The service provided by Nour was top-notch.
Spa:
The spa is available only for males. We had to go to another place for a female spa, which was inconvenient.
Getting Around:
Getting around was very easy using Uber, making transportation convenient and stress-free.
Overall Experience:
A very satisfying stay with excellent service and comfortable accommodations. Would recommend for a pleasant stay, though the spa facilities could be more inclusive, and the room card issue needs to be addressed.
EErtiaohuleBecause I booked the wrong room type, I asked Ctrip to help communicate and change the room type as soon as I made the reservation, and confirmed that it had been changed. However, when I arrived at the front desk, it was still not changed, and finally I was given an extra bed.
WIFI is very slow and unstable.
There are a lot of houses under construction around, so it's quite noisy.
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