I really like this hotel. The details are very well done. It is very close to the airport and Meitianyuan subway station, and there is a Family Mart next to it. There is a welcome bar after check-in, and drinks such as water and juice are provided. The bath towel is more hygienic and comes with a clean plastic bag. There are even pillows of different heights to choose from. Various toiletries are provided. Although there are not many choices for breakfast, they are all delicious and of good quality. I feel that the water quality of the hot spring is better than the baths I took in Hokkaido. I can feel the flow of water. Although the pool is small, it is more comfortable than other hotels. Various reminders are well done, and the equipment is quite new. Anyway, I am quite satisfied. If I have the opportunity next time, I will choose again.
Although the drive up the mountain was a bit challenging, the environment upon arrival was beautiful. The front desk staff spoke Mandarin very well and arranged an excellent room for us. After checking in, we headed to the restaurant for dinner. The buffet offered a wide variety of dishes. After dinner, we went to the hot spring area. Besides the public bath, there were also private hot springs, which we thoroughly enjoyed! 😎
Breakfast was also very rich and plentiful. After eating our fill, we soaked in the hot springs for a bit longer. We even took some photos before leaving to capture the wonderful memories!
The breakfast is highly recommended!
There are many local ingredients and you can grab the taste of Sendai at a glance. Room js clean, with indoor onsen in hotel. Staff is kind. Everything is good!
The location is very good. 5 min to sendai train station.
There is a famous grilled beef tongue across the hotel.
There is also convenience store nearby.
I think the coin laundry is so expensive, it’s 700 yen.
Room is spacious and clean.
This Dormy Inn is by far the best one we've stayed at in Japan! The room felt slightly larger than the standard Dormy Inn basic room types, and the highlight was definitely the multiple outdoor onsen baths available (usually there's just one). It was fantastic to try out all the different ones in rotation. The service was also excellent. The only downside is the location, which is a bit out of the way, situated between Sendai city center and Matsushima Coast (a 25-minute walk from JR Nakano-sakae Station, or a 5-minute taxi ride costing around 1000 JPY). Other than that, there are no flaws, and the Ctrip group purchase price was an absolute steal. Plus, the Kirin Beer Factory is right next door, so if you have time, you can book a tour.
This was my third stay at The Westin Sendai, and I continue to love both the hardware and the service. The rooms are beautifully designed, and the two restaurants are truly excellent — always one of the highlights of my trip.
However, during this visit, the lady at the lobby reception was not as helpful as expected. While she remained polite, her attitude felt a bit less sincere compared to my past experiences. That was the only small disappointment in an otherwise wonderful stay.
The location is fanastic. It is close to Sendai JR Station, Sendai Morning Market and shopping streets. It is especially important given we have 2 ninety-year-old ladies in our group.
Breakfast was great. The dining hall was of Art Deco design. It had a mixture of western and Japanese dishes. The amount was plentiful and quality was good.
The onsen was free. There were jacuzzi and old water bath. It is pity that there was no open air bath.
We would consider a return if we happen to come back to Sendai.
Free soba and hot onsen on night really appetizing during winter. Full facilities such as laundry, free ice cream, and enjoy comic lounge. Breakfast like a local. Surely would come again in the next trip⭐️⭐️⭐️⭐️⭐️
It was very clean. The large bath and the changing room were spacious, and there was a large mirror in the bathroom, so I was able to dry my hair slowly with a hair dryer.
Hotel near Akiu Onsen,Sendai100% of visitors choose this area
GGuest User2025.02.25
The pick-up driver is courteous and helpful. After arriving at the hotel, passengers can enjoy free drinks and snacks and ice cream, feeling heart-warming. Three hot springs, each with its own characteristics. The buffet dinner and breakfast are rich, sweet shrimp and salmon fillets are beautiful, the beef willow is fresh and tender, and the potato stew tempura is sweet and soft. You can't miss it.
Very Good
17 reviews
8.3/10
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9.0/10
Great
The location is very good. 5 min to sendai train station. There is a famous grilled beef tongue across the hotel. There is also convenience store nearby. I think the coin laundry is so expensive, it’s 700 yen. Room is spacious and clean.
From the moment we entered the hotel, the atmosphere was beautiful and relaxing. We were warmly welcomed with a Nespresso coffee machine available as a welcome drink, which was a very nice touch. The room was slightly more spacious than most hotels in Japan, beautifully designed, and very clean—making our stay comfortable from the start. During our stay, we experienced the Aomori earthquake. We could clearly feel the shaking, and our phones received emergency alerts, so we quickly evacuated using the outdoor emergency stairs. When we reached the lobby, a staff member named 佐藤 (Sato) was already there, calmly reassuring guests. He noticed a lady who had run out barefoot and quietly brought her a pair of slippers without making a scene—such a thoughtful gesture. Mr. Sato was friendly and attentive during check-in, and during the earthquake he remained calm, clear, and informative. His professionalism and kindness left a deep impression on us. Overall, a wonderful stay with excellent service and genuine care for guests. Highly recommended.
The hotel is located near sendai station and staff is really nice! The room is quite big and onsen is superb!! Very clean and comfortable bed and room.
I had a wonderful stay at Westin Sendai! The staff were warm and welcoming. Check-in was smooth and efficient. The room was very comfortable, with modern amenities and a cozy bed and the housekeeping did an excellent job every day, keeping everything fresh and tidy The location is also good - walking distance from the train station.With the room at 31st level, the view is spectacular.
A hotel with a perfect location and absolutely stunning views. It features both indoor and outdoor onsen facilities. Dinner is served in-room, giving a cozy ryokan-like atmosphere. The staff are very friendly and attentive.
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