Hotel near Pudong International Airport Area,Shanghai1.3% of visitors choose this area
AAnonymous User2025.12.07
I initially overlooked the peeling paint on the walls and the lack of disposable toothbrushes and toothpaste when I checked in. But then, at breakfast, I picked up a small steamed bun, and as I took a bite, I saw mold spots... that's just unacceptable! The chicken also tasted sour, which is something I absolutely cannot tolerate!
Hotel near People's Square Area,Shanghai8.5% of visitors choose this area
AAnonymous User2025.12.16
I stayed in room 8521, and the room was absolutely beautiful and exactly to my liking. It was clean, spacious, and completely free from any musty smell or cigarette odor, which made my stay very comfortable.
Special thanks to Leo for helping me communicate with the taxi driver and for assisting in finding the necklace I accidentally left in the taxi until it was successfully recovered. I would also like to thank Lin Feng for helping arrange a larger room according to our needs right from the first day we checked in.
Additionally, I would like to thank all the front desk staff for being friendly, welcoming, and always willing to help with whatever I needed. I truly appreciate the housekeeping staff as well for cleaning the room thoroughly every day.
This was a wonderful and memorable stay, and I would definitely choose to stay here again.
Hotel near Lujiazui Area,Shanghai5.1% of visitors choose this area
HHanguokele2025.12.22
My overall experience staying at the Grand Hyatt Jin Mao Tower was excellent. The hotel boasts a prime location with expansive views, offering a tranquil yet grand atmosphere. From the moment you step into the lobby, you can feel the quality and elegance of a high-end hotel.
The room was spacious and tidy, with well-maintained facilities and comfortable bedding that ensured a very high quality of sleep. The staff were professional and attentive, from the front desk to housekeeping, all were very welcoming and responded promptly to any requests.
The breakfast offered a wide variety of choices, with good quality food and a comfortable restaurant setting. It's perfectly suited for both business trips and leisure vacations. The overall value for money is high, and I would definitely choose to stay here again. Highly recommended.
Hotel near Lujiazui Area,Shanghai5.1% of visitors choose this area
MM48461****2025.12.15
The room was comfortable; although the facilities were a bit old, it didn't detract from the overall experience. The lobby had a strong Christmas vibe. My return flight was late, and the check-in staff kindly helped me arrange a late check-out, which I really appreciated. The location is excellent; the Pudong Art Museum had a new exhibition, and it was within walking distance, saving me the hassle of traffic. Public transport was also very convenient, and there were plenty of options for dining out or ordering delivery. I'll definitely stay here again on my next trip to Shanghai. A special thanks also goes to Lynn, Vivian, Minnie, and Lily from the guest relations team for their great help during my stay.
Hotel near People's Square Area,Shanghai8.5% of visitors choose this area
MM24440****2025.12.14
This old-school five-star hotel under the InterContinental Hotels Group really lived up to its reputation. The location is super convenient, right on Nanjing Road, the 'Paris of the East,' making it easy to check in even after enjoying Shanghai's nightlife. I especially loved the mousse cake at breakfast 🍰, absolutely delicious. The front desk staff were incredibly professional and welcoming, truly exceptional!
Hotel near The Bund Area,Shanghai3.5% of visitors choose this area
MM812471****2025.12.06
This trip to Shanghai was made perfect by an excellent hotel choice. As soon as we arrived, a bellhop practically ran to help us with our luggage and escorted us to check in. The front desk staff were also very welcoming. After check-in, hotel staff even helped take our bags to the room. On the way to the room, the service staff enthusiastically shared recommendations for local routes, delicious food, and fun things to do. Their service was incredibly thoughtful. Anytime they saw us, they'd greet us, offer directions, and help with any needs or problems. Plus, if you order takeout, a robot delivers it to your room!
The room itself was spacious with a large floor-to-ceiling window offering views of the Bund, the Oriental Pearl Tower, and the Lujiazui 'three-piece suit' (referring to the three iconic skyscrapers). It was especially beautiful after the lights came on at night, creating a very pleasant and comfortable atmosphere.
The hotel's location is superb, a prime spot near the Bund. Suzhou Creek is right downstairs; you can just walk along it for about 10 minutes to reach the Bund. Nanjing Road Pedestrian Street is also very close, just three blocks straight ahead, about a five to six-minute walk. If you get hungry at night, Ningbo Road is just one traffic light away, offering many great restaurants.
For anyone visiting Shanghai, I highly recommend this hotel. The service, environment, and location are all top-notch. I'll definitely stay here again on my next trip to Shanghai.
Hotel near The North Bund Area,Shanghai1.2% of visitors choose this area
GGuest User2025.10.13
The house is being renovated, so for the weekend, I decided to stay overnight as a local resident of Shanghai. During the two years of the pandemic, I also took my child to many iconic local hotels to experience them. After considering factors such as comfort, location, cost-effectiveness, dining, service, opening hours, and overall quality, I would highly recommend this hotel to friends planning a trip to Shanghai. The staff are very attentive and responsive to any needs. The location is excellent, situated in North Bund, Hongkou District, which is not too noisy and offers easy access to various amenities. For those visiting Shanghai, there is a stand-up comedy show nearby that is definitely worth checking out. The dining options are plentiful, and you can easily reach Siji Minfu within walking distance. The North Bund City Terrace and the Waibaidu Bridge are also within walking distance. Last night, I took a stroll around the area and stood at the North Bund City Terrace. Seeing Shanghai and Pudong's Oriental Pearl Tower from this vantage point was truly breathtaking.
Hotel near Lujiazui Area,Shanghai5.1% of visitors choose this area
Jjjjj2025.12.12
The Grand Kempinski Hotel Shanghai, a five-star luxury hotel under the European Kempinski Hotels group, is ideally situated in the heart of Shanghai's Pudong Lujiazui financial district, close to the Oriental Pearl TV Tower and Shanghai Ocean Aquarium. The hotel boasts excellent service from its front desk, rooms, and restaurants. The guest rooms are well-equipped, thoughtfully laid out, clean, and tidy. The breakfast offers a wide variety of options, and the hotel also features a selection of Chinese and Western restaurants. The river-view rooms offer a fantastic perspective of the cruise terminal on the North Bund. With numerous dining options in the vicinity and convenient transportation, it's an ideal hotel for both leisure and business travelers.
Hotel near Yu Garden Area,Shanghai1.6% of visitors choose this area
DDanlimcw2025.12.09
a fantastic stay experience with this hotel and a good shout out to Lucas Front Desk for his particularly attentive and helpful from check-in and throughout stays... clean room every day and smile faces from all staffs... thank you Mercure and Lucas for a very pleasant and memorable stay!! Please keep up the good work!!
Thank you!
Hotel near Pudong International Airport Area,Shanghai1.3% of visitors choose this area
MM237559****2025.12.15
The location is great; you can find the hotel directly by taking the elevator from the city train line, which is super convenient for catching early morning flights. The room was thoughtfully equipped with earplugs, and both the environment and hygiene were good. Guests staying at the hotel also get a discount on the buffet dinner, and the food was decent. The only thing is, I'm not sure why my room didn't have Wi-Fi connectivity. I could see Wi-Fi signals from many neighboring rooms, but just not from mine. 😂
17933 reviews
8.4/10
Price from
INR 6,514
per night
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9.5/10
Outstanding
DDanlimcwa fantastic stay experience with this hotel and a good shout out to Lucas Front Desk for his particularly attentive and helpful from check-in and throughout stays... clean room every day and smile faces from all staffs... thank you Mercure and Lucas for a very pleasant and memorable stay!! Please keep up the good work!!
Thank you!
MM40853****The staff were very friendly and the hotel's location is excellent. After a late night at Disneyland, I was too tired to walk to the shuttle pick-up, but then I discovered that bus route 50, which stops right outside the subway station, goes directly to the hotel entrance. From my 18th-floor room, I could even see Cinderella Castle! The restaurant was quite thoughtful; the roasted pumpkin and stir-fried lotus root with snap peas were delicious! Highly recommended!
WWenmangxiaoding🌟 Five-star recommendation! This hidden gem of a room in Jing'an far exceeded my expectations! The curved sofa in the living room has an amazing texture, super soft and incredibly comfortable. The bedroom is decorated warmly and tastefully, with the wallpaper and furniture perfectly complementing each other. The room was clean and tidy; you can tell a lot of thought went into the wooden floors and soft furnishings. Plus, it's located right in the heart of Jing'an District, making getting around super convenient. I'll definitely choose this place again next time I'm in Shanghai!
Hotel near Jing'an District/West Nanjing Road, Shanghai
Price per night from:INR 4,411
9.6/10
Excellent
GGuest UserI had a lovely experience in this establishement! The staff were very very friendly and super helpful and went out of their way to assist us throughout our stay - despite not knowing English! We discussed w a translating app throughout our stay. The food was delicious (in the morning) and they were kind enough to let us takeaway some food on the day of our Disney trip. Great pick up and drop off service also to and from Disney. The room is tidy and spacious for 5 adults and they cleaned daily for us as we were staying for a longer trip. I recommend this hotel for families!
TThisIsGabNear to ShangHai station.
Convenient when you wanted to travel to somewhere else.
The room I get quite far from the lift and there's up and down you have to carry the luggage, it's quite tough.
Cleanliness is considered good, but sometimes can feel the smell of cigarettes.
There's coffee machine at the lobby and it's good.
__WeChat477372****The location is fantastic, right in Lujiazui, making it super convenient to visit attractions like the Oriental Pearl Tower. The room was spacious and clean, and the bed was incredibly soft, so I slept really well. The staff were super enthusiastic and always willing to help. Plus, the hotel facilities are complete, the restaurant food is delicious, and the gym equipment is new. The price is also affordable, offering excellent value for money.
AAnonymous UserThe hotel created a wonderful Christmas atmosphere. The air was filled with the sweet scent of cinnamon and mulled wine, and there was a beautiful Christmas tree. Jennie, Fay, and Crystal at the front desk handled my check-in, and the room experience was excellent. The ladies were very enthusiastic, and the room was well-equipped. I would definitely stay here again.
开开水ksbooked a room at the Banyan tree for my parents who were visiting to celebrate their wedding anniversary and upon check in we were greeted by the most lovely staff who quickly helped my parents check in and upgraded us for free to a nicer room. It also had prepared Rose petals within the room and some desserts to celebrate their wedding anniversary which was very appreciated. The room was unbelievable and the view alone made the whole experience worth it. My parents absolutely loved their stay and couldn’t stop raving about the service of all the workers as well. we had some items that my family were unsure if we could bring onto flight, and the hotel staff even went out of their way to call the airline to confirm for us. hotel amenities also great, huge gym and pool with multiple spas, and gym having a reformer pilates machine too. we’ve been to many hotels within shanghai now and this is by far the best , with strong service, a modern room and incredible view. all the photos of the view in the review were taken from within the room, better than going out to the bund!
GGuest UserThe house is being renovated, so for the weekend, I decided to stay overnight as a local resident of Shanghai. During the two years of the pandemic, I also took my child to many iconic local hotels to experience them. After considering factors such as comfort, location, cost-effectiveness, dining, service, opening hours, and overall quality, I would highly recommend this hotel to friends planning a trip to Shanghai. The staff are very attentive and responsive to any needs. The location is excellent, situated in North Bund, Hongkou District, which is not too noisy and offers easy access to various amenities. For those visiting Shanghai, there is a stand-up comedy show nearby that is definitely worth checking out. The dining options are plentiful, and you can easily reach Siji Minfu within walking distance. The North Bund City Terrace and the Waibaidu Bridge are also within walking distance. Last night, I took a stroll around the area and stood at the North Bund City Terrace. Seeing Shanghai and Pudong's Oriental Pearl Tower from this vantage point was truly breathtaking.
TTiffanyReceptionists are very helpful and polite. Room is very spacious and clean. Location a bit far from MRT (15-20mins walk) but overall is good location to stay. Nearby also have local breakfast and some cafe and restaurants.
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