We stayed for my partners birthday. I contacted the hotel to let them know of the special occasion and they put some balloons in the room, as well as a small cake plate saying happy birthday which was a lovely extra touch. The pool is absolutely freezing though! The jacuzzi has been boarded over so is no longer there, which the hotel isn’t advertised on trip of having but I went on Google maps photos and saw a jacuzzi in the photos so assumed it would be there. The sauna and steam room were both quite dirty too the floor has chewing gum and other dirt on. The room was really nice, the walls are very thin though so you can hear everything from the rooms next door. Overall I would recommend this hotel for a stay but not for the spa facilities. Which is a shame as I booked this hotel specifically for the spa facilities which were a disappointment.
We had a good stay. I liked how we got an email with our room number and access code. The room was clean and comfortable. The shower was good too. The location was perfect and I liked that the hotel had parking available on site.
Booked two twin rooms. The environment is really nice, and the manor is huge, so you'll need the manor map to get around. The rooms aren't very spacious, and my main complaint is the lack of air conditioning. If you're going in the summer, I'd seriously reconsider, as the rooms get incredibly stuffy without AC, and they only provide one fan. Breakfast was quite good though.
I stayed for one night .tge hotel took a deposit of £50 on my credit card and it’s been 4 weeks it has not refunded back . I went back to enquire on my next visit after 3 weeks and the manager said they will do a force refund from the accounts department but still my deposit is showing pending .
Can you please release the deposit as it’s been 4 weeks since my stay
Except for the old-fashioned facilities in the room, everything else is good. The shower gel, shampoo, conditioner and body lotion provided by the hotel are all very good. The wine from the hotel winery is also delicious.
Breakfast is the most wonderful thing. Only a few items are picked up at the bar. Others need to be ordered. There are only one or two waiters. It takes a long time to eat, and it is not necessarily your favorite. When there are many guests, the waiter is so busy that his face is expressionless. I really don't know why they want this kind of service.
The big bed room is not bad, and the surrounding environment is also very good. Unfortunately, the breakfast mode is not mentioned in the details, otherwise I would not book this hotel.
I enjoyed my stay because the room is big enough with large toilet and everything is clean , the food is perfect as well the only problem is that even if the heating is already at 30 drgrees still cold but the staff came to bring me additional portable heating , All thier staff is kind helpful and very courteous , Excellent !
After requesting a quiet room due to having our 11 month old with us we were placed directly above the function suite for a wedding and while testing the sound system the floor below are feet curated and the noise was crazy.
The moved us rooms out of the original Manor House we requested and into the furthest room possible from all amenities on offer smaller than our original room, 3rd floor and no lift with a baby in a pram and lots of luggage. The room was also unbearably hot and a crazy sensor/light in the bathroom kept our son (and them us) all night.
Not sure if recommended staying here. .
We had a lovely stay here for a wedding 15 minutes drive away.
The staff were very helpful and accommodating at all times.
The only comment I would like to raise is that we were given room 9 which was described as an accessible room (which we didn’t need) but it was completely inappropriate as accessible as the shower ( which was in the bath) would have been completely unsuitable for a wheelchair user, or someone else with difficulty moving who wouldn’t have been able to climb into the bath to use it.
Breakfast was excellent.
Very Good
107 reviews
8.1/10
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MM.GültekinEverything was fine for ~65€ per night for 2 person with breakfast. Very close, 15min away from airport heathrow bus station, cant complain, just breakfast was dull but its open buffee style breakfast and for the price it is welllll worth moneys worth! Cant complain. For this price, its unbeatable!
11356756****Pros: Excellent location, right opposite the castle with a shopping street right outside the door.
Cons:
1) The room had a musty smell.
2) The cleanliness was terrible.
Service:
3) One staff member was very good, but the others we encountered later were not. They didn't even show us to our room. Our room was in an annex building, and they didn't explain that clearly, so we had to drag our luggage around looking for it for a long time. I was so close to losing my temper.
Overall, it's very old, not very clean, and not a premium experience.
RRajni MahzabinAdequate hotel for the price.
Mattress and pillow were slightly uncomfortable.
Due to the hotel being a wedding venue, I was kept up at night due to the wedding music from below.
RRena39Booked the family room and was incredibly satisfied! It was surprisingly spacious. I was traveling alone with three kids, and there was a big bed and a sofa bed that could sleep two. I was worried it wouldn't be enough for four people and had even asked the hotel to add an extra bed in advance, but it turned out to be more than enough space. It's also very close to the hotel, about a ten-minute drive, which was great.
HHengqilaobaI've stayed at a few Holiday Inns along the way, and the one in Cambridge didn't have air conditioning, which made me a bit nervous. But this one was fine; the AC worked great, though it wouldn't turn off unless you unplugged it 😂. The surrounding area seems to be a gathering place for people from the Middle East, which was a little unsettling 😓. The food around here is also predominantly Middle Eastern style. My son found a Japanese restaurant about 1.6 miles away, which was pretty good, just a bit of a walk. At breakfast, we ran into a group of Chinese middle school students on a study tour from Xi'an, which was quite interesting. The location is close to Eton College and Windsor Castle. Windsor Castle is definitely worth a visit.
11531319****The hotel's surroundings are beautiful, nestled in a residential area, so there are hardly any unruly crowds, and the locals are very nice. The hotel staff provide excellent service, and their English is fluent. The rooms are not densely packed, and the staff maintain an appropriate distance, which is appreciated. The breakfast area is clean, and while the selection is simple, the quality is high, and the fruit is fresh. I recommend trying the milk with various cereals. I look forward to visiting again.
GGuest UserI enjoyed my stay because the room is big enough with large toilet and everything is clean , the food is perfect as well the only problem is that even if the heating is already at 30 drgrees still cold but the staff came to bring me additional portable heating , All thier staff is kind helpful and very courteous , Excellent !
GGHThe trip went very well. I enjoyed every bit of my Stay. It was very close to immunities and local conveniences without the need to go very far with equal access routes to work and to conveniences will definitely be coming again. Thank you Copthorne keep up the good work. 
SStephenWe upgraded to a superior executive room which was really comfortable. Perfect location for discovering the best Windsor has to offer. Great food and a perfect terrace overlooking the Thames. We'll be back.
GGuest UserWe had a good stay. I liked how we got an email with our room number and access code. The room was clean and comfortable. The shower was good too. The location was perfect and I liked that the hotel had parking available on site.
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