Waited about 30 minutes to check in. After checking in, I found there was no water in the bathroom, so I called maintenance. The tap water had a strange salty taste, and my facial cleanser wouldn't lather. The safe broke twice and wasn't fixed properly either time. The room's soundproofing is terrible; one night, young people in the next room were making noise until 2 AM. I had to call the front desk for help, but then they started up again at 5 AM. The location is in an older central area of Beirut, but now there are many Syrian refugees living there, making it feel a bit dirty and chaotic.
A comfortable hotel that is more comfortable. There is also a fruit that will be sent back to the hotel every day. This cheap hotel can be used for a variety of cheaper hotels. Let's go live.
For the price we paid it was great :) receptionist was great and upgraded us!
The only thing I’d say is cleaners do not clean the carpet so lord knows when it’s been last hoovered.
Defo recommend
Excellent service. The internet didn't work at all on the first day, so we were moved to a room with a better connection (from the 7th to the 2nd floor). The staff is very responsive and always ready to help.
Breakfast is a buffet: boiled eggs, scrambled eggs, sausages, beans, bread, tomatoes, cucumbers, cheese, salami, two types of cereal, two juices, tea, and coffee. They also make flatbreads with cheese and herbs. The first couple of days are great, but then you get tired of it because the main dishes don't change at all, it's always the same. I think some variety would be nice.
The cleaning service is simply excellent! We fly often, usually staying in five-star hotels, and frankly, the cleaning here was truly amazing, a level above many other places. They clean every day.
The rooms are a little dated, but everything you need is there, and, as I mentioned above, they're really clean. The only thing is, you can't walk barefoot on the floor, but otherwise, everything is great.
The Lancaster Hotel has always been great, with good customer service, location, hygiene, etc. It has always been my first choice for business trips to Beirut. However, I am very grateful for the thoughtfulness of the customer service staff and the timely response of the front desk during this stay, including the room change. Only the bathroom facilities after the room change were a little unsatisfactory, and the other feelings were almost perfect.
This hotel is an anime cartoon theme, and the elevators and corridors are all anime-themed characters from the Avengers. There is a western restaurant outside on the first floor. The outside environment is average. It is full of all kinds of cars, so it is not easy to find. Breakfast is on the top floor with a view across Lebanon. There is a swimming pool, gym, but no hot springs.
The location was great, everything is very close to you. It’d a simple hotel with no breakfast. But it was good. As a solo female traveler I felt very safe there and they were very kind!
This is how the view looks like, outside of the hotel:
The room was a bit old, but the cleanliness was acceptable. The room was quite large and had a large desk. If you need to be close to the city, it could be a good choice.
The hotel I stayed in several years ago, because the economic situation is depressed, the service is slightly worse than before... But the room is still very clean, and the location of the hotel is OK. Breakfast is not good.
I had a wonderful stay at this hotel! The staff were incredibly welcoming and helpful throughout my visit. The room was clean, comfortable, and well-equipped. The location was perfect, and the overall atmosphere was relaxing. I would definitely stay here again and highly recommend it to others!
Very Good
58 reviews
8.8/10
Price from
JPY 15,959
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7.9/10
Good
MMr. RadwanThe hotel staff were very nice. The room was soso. But the bathroom was dirty and they have flies and insects inside. Flying everywhere. Even though they said will get back to me but they didn't.
AAyaoxyThe hotel I stayed in several years ago, because the economic situation is depressed, the service is slightly worse than before... But the room is still very clean, and the location of the hotel is OK. Breakfast is not good.
Xxiongj05Very good, costly performance. Very close to Pigeon Rock attractions, easy to go out! Breakfast service is offered and the waiters are very considerate. They will accompany you throughout your stay! I would stay here again next time!
NNJ2920For the price we paid it was great :) receptionist was great and upgraded us!
The only thing I’d say is cleaners do not clean the carpet so lord knows when it’s been last hoovered.
Defo recommend
GGuest User⭐⭐⭐⭐⭐ 10/10 Exceptional Stay — Highly Recommended!
I had an absolutely amazing stay.
The room was spotless, the corners were perfectly clean, and the floor was shining the moment I walked in. The bed was very comfortable and the whole room felt fresh, well-maintained, and welcoming.
The staff were extremely friendly, helpful, and professional, making the entire experience smooth from check-in to check-out.
The toilets were very tidy, clean, and organized, which added a lot to the comfort of the stay.
The hotel is safe, quiet, and in the best location in Hamra, just steps away from AUBMC, restaurants, and all main attractions.
Great value, great service, and truly exceptional cleanliness.
Honestly, a 10/10 stay. I highly recommend it and will definitely choose it again.
GgregguanWaited about 30 minutes to check in. After checking in, I found there was no water in the bathroom, so I called maintenance. The tap water had a strange salty taste, and my facial cleanser wouldn't lather. The safe broke twice and wasn't fixed properly either time. The room's soundproofing is terrible; one night, young people in the next room were making noise until 2 AM. I had to call the front desk for help, but then they started up again at 5 AM. The location is in an older central area of Beirut, but now there are many Syrian refugees living there, making it feel a bit dirty and chaotic.
SSpringfieldThe first time I stayed, I felt very good, especially the bathroom, the facilities are complete, there is hot water up, this is rare in hotels of the same level in Lebanon, wooden floor, big bed, socket internationalization, very convenient next time I will choose 👍
AAl Loubnani (اللبناني)Very good hotel near the mall,but no parking if you have a car you have to pay extra 7$ for your car,that's already wroten but i didnt notice.
VValerii BelanMany thanks to the manager-supervisor Ahmad. Without his help, I would have been in a very difficult situation. I had a business in Beirut and he gave me all the necessary information about SIM cards, the Internet, how to use Google maps offline, where to buy the chocolate I needed, and even offered me a guide around Beirut. Moreover, Ahmad personally arranged with the chocolate shops, and I just had to come and buy what I needed. I am very grateful to him!!!
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