We had an excellent experience at the facility. The view of and the proximity to the ocean topped our experience. We loved it! We will stay there again! But...it would be nicer if more attention is paid to the cleanliness of the outside environment of the facility. The entrance area was unkempt. Please look into that. Apart from that, we had a great time. And it was close to everything else: restaurant, shopping etc.
I was very satisfied with this stay! The room was clean and comfortable, the bedding was soft, and I slept very well. The front desk service was warm and thoughtful, and they responded to every request. The breakfast was rich and delicious, and the transportation was convenient. I will come again next time!
A fantastic hotel in the center of Aveiro, very close to everything. Wonderful room with a great mattress and two fluffy pillows and I have a back problem, I slept very well. The bathroom is small but there was no problem so the rain shower is huge and the Azzaro amenities are great. The roof top at the end of the day overlooking the canal and a drink is Top. Breakfast is wonderful and nothing is missing, natural juice, fruit, tea, coffee, yogurt, scrambled eggs and bacon, different breads and croissants, different sweets, that's what was served to me at the table and thus we fight the waste of the buffets , at least in the small hotels where it is clearly not justified. Congratulations to the employees who crossed paths with me, all professional and friendly. I recommend and will definitely be back. Thanks
Reasonable hotel, we found a very good price here on Trip.
Positive points: Smells good, welcome drink of Port wine at reception, some nice details, as you would expect in a 4-star hotel. Good cleaning and room service. Good rooms and breakfast. Underground parking.
Negative points:
We didn't like the service and the reception staff.
We didn't have SPA robes in the room. It was a challenge to obtain, we were only given 2 for 4 people, and we had to ask for another 2 the next day. Unforgiven.
The SPA area was very weak, the Turkish bath didn't work, the indoor pool was old and the decor was outdated.
It was a special date, we made that clear several times and there was not a single attention from the hotel to the birthday people, not even a birthday candle, absolutely nothing. We would have to pay €30 to have our room decorated with sparkling wine. Because without paying, the hotel will not come forward with anything. It's a small hotel, we expected more customer attention.
The breakfast is good and the location is great in the heart of Agueda. The environment is OK and there is free parking.
The front desk staff is very good and friendly.
Hotel with excellent rooms, great food and very good service, especially the very attentive young people, such as Joana and Bárbara at the reception. In the restaurant: Beatriz, Daniela, Bruno and Paulo.
I had the opportunity to talk to them and they were always very helpful. The hotel has a great spa, the only thing it loses out on is that it is outside and there is no gym.
Another thing I found good was the bathroom, with a shower and very modern.
reception sympathy
availability of gym
access to the pool by the hall of the hotel and through the bar
small lunch - only 1 variety of cheese and fiber, yogurts with inadequate conditioning
Un buen establecimiento en un lugar en la búsqueda de descanso, porque no cuenta con muchos servicios, pero sí, con una playa inmensa para deleitarse con un gran paseo Mándame alguna foto. Muy cerca de Aveiro, que es una ciudad que después de muchos años sin visitarnos, ha sorprendido para bien.
Very Good
64 reviews
8.4/10
Price from
£83
per night
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8.7/10
Very Good
Gguolin021The room is comfortable and the hotel service is good. The hotel is in a good location, there is a cruise ship terminal, and the lights are particularly beautiful at night. I hope to arrange a holiday with my family in the future.
JJanusz z OlsztynaIf someone is looking for a non-commercial place, but at the same time warm, friendly and naturally composed, then this is a 100% sure choice: without the advantage of form over substance, excellent cuisine (I recommend buying the HB option, it's worth it!), very friendly staff, no crowds and full harmony with the surrounding nature. The location on the lagoon itself adds an additional touch of nature. Away from the hustle and bustle, without rushing. You may get the impression that time slows down here a bit, or maybe it flows differently?
Aana_fortunatoAn absolute delight 😊 this is an incredible place in the middle of nature - the perfect place to unwind. The hotel has indoor heated pool, jacuzzi, Turkish bath, sauna and gym (all free access). The outdoor includes a kids park and a bar/caffee. The breakfast is amazing 👏🏻
I keep returning to this hotel 😍
Also to mention the hotel staff which is very kind, nice and helpful. A special kudos to Alexandre which is an amazing person and always available to help.
ZZhanshenjueqi2023I was very satisfied with this stay! The room was clean and comfortable, the bedding was soft, and I slept very well. The front desk service was warm and thoughtful, and they responded to every request. The breakfast was rich and delicious, and the transportation was convenient. I will come again next time!
AA. NegReasonable hotel, we found a very good price here on Trip.
Positive points: Smells good, welcome drink of Port wine at reception, some nice details, as you would expect in a 4-star hotel. Good cleaning and room service. Good rooms and breakfast. Underground parking.
Negative points:
We didn't like the service and the reception staff.
We didn't have SPA robes in the room. It was a challenge to obtain, we were only given 2 for 4 people, and we had to ask for another 2 the next day. Unforgiven.
The SPA area was very weak, the Turkish bath didn't work, the indoor pool was old and the decor was outdated.
It was a special date, we made that clear several times and there was not a single attention from the hotel to the birthday people, not even a birthday candle, absolutely nothing. We would have to pay €30 to have our room decorated with sparkling wine. Because without paying, the hotel will not come forward with anything. It's a small hotel, we expected more customer attention.
GGuest UserWe had an excellent experience at the facility. The view of and the proximity to the ocean topped our experience. We loved it! We will stay there again! But...it would be nicer if more attention is paid to the cleanliness of the outside environment of the facility. The entrance area was unkempt. Please look into that. Apart from that, we had a great time. And it was close to everything else: restaurant, shopping etc.
MMadalena Dias dos SantosFabulous. Impeccable service and staff, spa with very good heated pool. Sauna and jacuzzi included in the spa. The spa was free for guests to enter. We had dinner at the hotel restaurant and the chef deserves a Michelin star at the very least. It was simply divine. The breakfast was also very good. What an unforgettable experience, we felt as if we had enjoyed first class service in the 1920s. The whole atmosphere makes the guest feel like they are traveling back in time with all the luxury. The rooms are modern and comfortable. I've been to many guesthouses, but I've never been to a place like this that met all the requirements and gave that feeling of lost luxury. A jewel to (re)discover. The best historic hotel in Portugal. I will definitely be back very soon as there is no other palace hotel or guesthouse that comes close to this one.
GGuest UserEl hotel está en una ubicación fantástica. Muy cerca de todo en Aveiro, para hacer turismo y disfrutar. Aunque el hotel es estilo vintage y necesitaría una actualización de instalaciones y muebles, las habitaciones son amplias, el desayuno bastante completo y las vistas desde el lugar del desayuno muy buenas.
No utilicé el restaurante ni el bar, se veía bastante gente con lo que parece una buena opción.
GGuest UserA fantastic hotel in the center of Aveiro, very close to everything. Wonderful room with a great mattress and two fluffy pillows and I have a back problem, I slept very well. The bathroom is small but there was no problem so the rain shower is huge and the Azzaro amenities are great. The roof top at the end of the day overlooking the canal and a drink is Top. Breakfast is wonderful and nothing is missing, natural juice, fruit, tea, coffee, yogurt, scrambled eggs and bacon, different breads and croissants, different sweets, that's what was served to me at the table and thus we fight the waste of the buffets , at least in the small hotels where it is clearly not justified. Congratulations to the employees who crossed paths with me, all professional and friendly. I recommend and will definitely be back. Thanks
GGuest UserUn buen establecimiento en un lugar en la búsqueda de descanso, porque no cuenta con muchos servicios, pero sí, con una playa inmensa para deleitarse con un gran paseo Mándame alguna foto. Muy cerca de Aveiro, que es una ciudad que después de muchos años sin visitarnos, ha sorprendido para bien.
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