The hotel was good with variety of food for breakfast. Very close to Pamukkale so it was a great location. Closed many restaurants.
For the service, I personally think that the staffs were not so helpful compared to many hotels that we visited in the same trip. The price was also higher than other places. At least they could have ask if they could help with the luggage and led us to the room but they didn’t. Overall was just okay for me.
Excellent location, close to the local restaurant, the host is friendly, welcoming and helpful,free tea and coffee for customers.. rooms are comfy and very clean.free wifi and often free parking ..budget friendly hotel to stay for 1 or 2 nights at pamunkkale
I would like to extend my sincere thanks to all the staff for their warm and gracious hospitality during our short stay. Everyone was exceptionally kind and accommodating, especially in allowing us an early check-in at 10:00 AM, as we arrived earlier than expected. We truly appreciated this thoughtful gesture, which was kindly extended due to low occupancy.
The room was cozy and comfortable, and the view was genuinely pleasant. One of the highlights was being able to see hot air balloons 🎈 directly from the hotel, which made the stay even more special and memorable.
While the overall experience was very enjoyable, there are a few areas that could be improved to further elevate the property’s standards:
1. Food quality could be enhanced, particularly breakfast. Having a chef prepare options such as fresh omelettes or scrambled eggs would greatly improve the dining experience.
2. The furnishing and interior details would benefit from a light refresh to give the property a more refined and polished feel.
3. The sliding section of the property could be opened to enhance accessibility and overall flow of the space.
4. Adding a subtle room fragrance would create a more welcoming and pleasant atmosphere upon entering the room.
Overall, it was a great and satisfying stay, and with a few thoughtful improvements, this place has the potential to become truly outstanding.
We booked a small room in Laodikya Hotel but it was clean and bright. The hotel is very conveniently located near the bus terminal as well as near the bus stop for the airport shuttle bus. The 2 front desk staff, Ones, and his colleague were very helpful in providing information on where we wanted to go. On our last day, while we were waiting in the lobby until our airport bus transfer, the staff offered to serve us tea while we waited. Also, when I had a sneezing bout, he quickly got me some tissue paper - very attentive service. Will certainly stay in this hotel again if we go to Denizli again.
I must say the staff there is super approachable and kind.The hotel is a great location to Travertine of Pamukkale. The room is very clean and comfortable. There have a big balcony in room and a nice swimming pool beside restaurant. Room charge was included a rich breakfast with Turkish style every morning.
The hotel I stayed at when I came out of Pamukkale was relatively good among the nearby hotels. When I checked in, I registered for SPA services. Services ranged from 35 euros to 50 euros. You can choose by yourself, and the consumption is quite high. There are banks and supermarkets downstairs which is very convenient. There are restaurants and hotels, and you can also walk to the town.
Newly built hotel with a pool. The pool is actually great as it is so hot during the day. Rooms were spacious and clean, as advertised. Linen and towels were also clean and new. The breakfast was delicious and the hotel is close to the main tourist sites. Would definitely book again if I stayed in Pamukkale. Suggest starting at South Gate first (300 lira taxi from the hotel) as it is easier to walk down the travertines rather than up. Go as early as possible as it gets very hot during the day and can make it difficult to see everything on foot, especially for an older person, otherwise pay for the buggy and they will drive you around.
The boss is very good and enthusiastic, and the hotel breakfast is OK. However, the hotel will cut off the water supply at night, so it is impossible to wash, and the air conditioning is not very good.
The hotel room is large, the facilities are not bad, the sound insulation effect is not very good, the buffet 2 times a week is worth looking forward to, the front desk and the waiter are very friendly, as a travel choice is very good
As of March 2025, there were few guests.
One evening, there was a buffet because there was a group.
On other days, you ordered from two or three kinds of food.
Very Good
104 reviews
8.0/10
Price from
NZD 178
per night
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9.1/10
Great
SSab1502Excellent location, close to the local restaurant, the host is friendly, welcoming and helpful,free tea and coffee for customers.. rooms are comfy and very clean.free wifi and often free parking ..budget friendly hotel to stay for 1 or 2 nights at pamunkkale
DDauzOnlyI would like to extend my sincere thanks to all the staff for their warm and gracious hospitality during our short stay. Everyone was exceptionally kind and accommodating, especially in allowing us an early check-in at 10:00 AM, as we arrived earlier than expected. We truly appreciated this thoughtful gesture, which was kindly extended due to low occupancy.
The room was cozy and comfortable, and the view was genuinely pleasant. One of the highlights was being able to see hot air balloons 🎈 directly from the hotel, which made the stay even more special and memorable.
While the overall experience was very enjoyable, there are a few areas that could be improved to further elevate the property’s standards:
1. Food quality could be enhanced, particularly breakfast. Having a chef prepare options such as fresh omelettes or scrambled eggs would greatly improve the dining experience.
2. The furnishing and interior details would benefit from a light refresh to give the property a more refined and polished feel.
3. The sliding section of the property could be opened to enhance accessibility and overall flow of the space.
4. Adding a subtle room fragrance would create a more welcoming and pleasant atmosphere upon entering the room.
Overall, it was a great and satisfying stay, and with a few thoughtful improvements, this place has the potential to become truly outstanding.
NNeol TooMy stay at Pamukkale WhiteHeaven Suite Hotel was nothing short of wonderful! The staff set the tone with a warm welcome, offering refreshing drinks and fruits upon our arrival. Despite our late check-in, they went above and beyond, even offering to send us to a nearby restaurant for a delightful evening meal.
The receptionist, a knowledgeable older gentleman, became our guide to the area, generously sharing insights about the local culture and the do's and don'ts. We were pleasantly surprised to receive a complimentary upgrade to a family suite, enhancing our overall experience.
Given the advice about tap water, the hotel took extra care to provide us with an abundance of bottled drinking water, completely free of charge. The attention to detail continued with a breakfast that exceeded expectations, offering a variety of delicious options.
During check-out, the staff demonstrated their commitment to excellent service once again. They not only assisted in booking a taxi but also gifted us a lovely souvenir—a Pamukkale magnet—a thoughtful touch that added a special touch to our departure.
In summary, Pamukkale WhiteHeaven Suite Hotel surpassed my expectations with its friendly staff, generous amenities, and a commitment to making every guest feel valued. I highly recommend this hotel for an exceptional and memorable stay in Pamukkale.
GGuest UserThis is the most cost-effective hotel for traveling in Turkey these days. The hotel includes breakfast and dinner, and the meals are very rich, especially the Turkish kebab and flying pancakes. The hotel also has a real hot spring for free, which is great. The hotel is only a 15-minute drive from the Pamukkale scenic area. If you get up early in the morning, you can see the nearby hot air balloons from the window sill.
AAiwanxiaodemaoerA very clean homestay, it is really hard to imagine that it was opened in 2019. The old grandfather and his wife must have been very attentive in maintaining and operating it. Advantages 1 Clean, the floor, switches, and even the drains are all clean and tidy. 2 The floor heating is very comfortable and very comfortable to step on in winter. 3 The atmosphere of the homestay is quite good. The landlord grandfather is really enthusiastic. He helps to guide the route and introduces their traditional wine for us to taste, although we can't taste it. 4 The landlord's English is very suitable for Chinese people. We are not good at English, but we can magically understand what he says. He doesn't need long sentences or long words, and his expression is very clear. 5 The room we were given is facing Pamukkale. 6 Breakfast is a meal, one for each person. It is unlikely that there will be many choices for breakfast in the homestay, but the sauce made by the landlord's grandmother is really delicious, and the omelet is also good.
Disadvantages, the water volume is unstable. I don't know if it was peak time when we took a shower or for some other reason. The water became cold. It took almost two hours to get hot water. I hope the landlord will pay attention to this problem.
In addition, most hotels in Turkey do not provide toothbrushes, or even toothbrush cups, so guests need to bring their own. As for drinking water, it depends on the situation. This homestay charges for drinking water, but it is not expensive.
Overall, I highly recommend it. Hierapolis is very shocking. I personally think it is not much worse than Ephesus.
AAnonymous UserThe hotel was good with variety of food for breakfast. Very close to Pamukkale so it was a great location. Closed many restaurants.
For the service, I personally think that the staffs were not so helpful compared to many hotels that we visited in the same trip. The price was also higher than other places. At least they could have ask if they could help with the luggage and led us to the room but they didn’t. Overall was just okay for me.
SSebastianThe staff/owners are very reserved and not particularly friendly, which may be due to the culture. However, all services are very obliging and excellent. For example, abandoned rooms were cleaned well before the agreed time so that waiting guests could check in as early as possible. As far as I could see, all rooms on the ground floor had chairs and tables on the terrace or balcony so that I could also sit outside the door. This meant that I could also work comfortably on my laptop in the sun with the good and stable WIFI. I particularly liked the very hot shower, which always smelled somehow fresh (thanks for that), extra shampoo and shower gel, air conditioning and not to forget even a pool. All things that I don't necessarily expect in this price range. Within walking distance of the only attraction in Pamukkale, the hotel is perfect. I would spend my three days there again at any time.
GGuest UserNewly built hotel with a pool. The pool is actually great as it is so hot during the day. Rooms were spacious and clean, as advertised. Linen and towels were also clean and new. The breakfast was delicious and the hotel is close to the main tourist sites. Would definitely book again if I stayed in Pamukkale. Suggest starting at South Gate first (300 lira taxi from the hotel) as it is easier to walk down the travertines rather than up. Go as early as possible as it gets very hot during the day and can make it difficult to see everything on foot, especially for an older person, otherwise pay for the buggy and they will drive you around.
AAnonymous UserThe boss is very good and enthusiastic, and the hotel breakfast is OK. However, the hotel will cut off the water supply at night, so it is impossible to wash, and the air conditioning is not very good.
GGuest UserWe booked a small room in Laodikya Hotel but it was clean and bright. The hotel is very conveniently located near the bus terminal as well as near the bus stop for the airport shuttle bus. The 2 front desk staff, Ones, and his colleague were very helpful in providing information on where we wanted to go. On our last day, while we were waiting in the lobby until our airport bus transfer, the staff offered to serve us tea while we waited. Also, when I had a sneezing bout, he quickly got me some tissue paper - very attentive service. Will certainly stay in this hotel again if we go to Denizli again.
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