We used it for one night.
The free shuttle from the airport came in about 5 minutes when I called from the airport.
Check in late at night, sightseeing in the city the next day and going to China Onsen from the evening, so I regret that my hotel stay was short.
If you are lucky, you can see the aurora from the room, and I woke up several times in the middle of the night and checked the sky from the veranda, but unfortunately I couldn't see it.
In addition, there are many stuffed animals in the lobby and corridors? There are paintings, and there are small but fitness rooms and saunas, so I wanted to stay more and enjoy it.
The front desk person was pleasant and changed our room when I requested a different room. But there was only one person runnign the desk, calls, and requests. The rooms were small and not updated.
Friendly customer service checkin, good location next to lake and able see sunrise/ sunset and Aurora light. Only suggestion is the sliding screen door is unlockable, feel a bit unsafe in middle of night have slide screen open for fresh air in bed sleep if stay at ground level balcony room.
The room was clean and quite spacious, with a small living room, which was very convenient. The facilities were also good, the gym was excellent, and the breakfast was decent. However, I don't know why, even though I had already paid through Ctrip, the hotel charged me again when collecting my deposit. Fortunately, I discovered the problem later, and Ctrip resolved it for me. Overall, I'm satisfied.
We liked how the room was clean and the pool smelled like chlorine and was clean unlike other hotels we stayed at. But the front desk clerk was very rude. I tried to check in a couple mins early and she only said I don’t see your name anywhere and pretty much only left me an option to leave and come back later. So instead of being friendly she was opposite and made me feel not wanted there. But we stayed anyway. And the breakfast really sucked! COVID made them feel like they can treat people however they want.
The room is quite large, the two beds are 1.5 meters, enough for 4 people to sleep, we specially booked a small kitchen, because there is an aunt with us, do not like eating outside, but this small kitchen actually does not have pots and pans, so unless you have a pot yourself, Otherwise, you can't cook, because we went to Utah for the second half of the trip and brought pots and pans, so it can be used. This hotel is better than airport transfer, so we can drop off the bus at the hotel, so we will call back by ourselves after the drop off. But day 2 could do their bus again to the airport.
I usually have a peaceful, enjoyable stay when I stay here, but this time is wasn’t so peaceful. There was a kids birthday party or something going on where there were a lot of rambunctious kids running up and down the hallway, making all this noise during my stay. Not enjoyable at all.
The room was clean and tidy, free breakfast bowls were provided daily (yogurt fruit egg energy sticks and juices), the staff was very friendly and welcoming, there was free parking, more than 20 minutes drive from Denali National Park, it was very convenient to go to the park, and the hotel network was poor.
It is very convenient to have a free airport shuttle bus. It takes about 30 minutes to walk to the city, and there are McDonald's chain fast food stores and chain mass-market supermarkets within a 10-minute walk. If you chase the aurora, you will also be within the travel agency's pick-up and drop-off range.
We enjoyed the room and how clean it was. We also liked feeling secure with a gate for all guests. We didn’t feel secure at other hotels like that. The only real issues I had was that the pool is very outdated. Doesn’t smell of chlorine at all just smells like a gravel pit. We didn’t want to get the water on our mouths because there was a lot of dirt in the pool. So it needs to be updated. Nobody should have to swim in a dirty pool with no chlorine in 2021. That’s the whole reason people probably want to stay there so I know we are not the only guests that were let down with this old stinky outdated pool. Also they need to make their fitness room bigger and they need some weights in there. Because all you can do is run. Plus the breakfasts were very cheap. Greek yogurts are nasty it should’ve been regular yoplait. With a granola bar, orange, and bottle of water. Not sure if I will stay there ever again unless they fix all these issues and stop being cheapskates!
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7.2/10
FFrancy ChongThe location is good as close to the airport. Free shuttle bus to/from airport.
GGuest UserThe hotel environment is very good and very clean! There are specimens of brown bears and wolves in the lobby, which is spectacular, and there is a free self-service coffee machine and hot water, which is too important for me to come back from minus 40 degrees outside! ! !
But! ! ! The hotel has no service at all. I never cleaned up the room for five days. I don’t know if it’s the same in American hotels.
GGuest UserBooked and paid in full online. They have our credit card on file. Didn’t expect they want to charge extra money for room deposit. No problem we can handle the additional payment except Their machine didn’t work scanning my Apple Pay. The older lady was rude and told us we couldn’t stay. That was not our fault. It really hurts! they should fix their machine problem first rather than blaming customer. Finally the younger staff on training figured out how to charge my Apple Card by keying in the numbers. Overall check in was not as friendly and professional as it should be. Breakfast was okay, oatmeal was not done correctly super dry, a simple fix is adding a bit water , yet no one cared. Eggs are not real , artificial eggs. Just a bit disappointed.
Rooms are warm and bathrooms is clean.
XXthemadgeniusLovely Hotel great spot to be in the center of Anchorage and is close to the freeway, just be careful parking is not attached, the staff early early Feb 14th was so helpful lovely and kind 3 girls(posted their names on the yelp review)
GGuest UserThe hotel is very close to the airport, a 10-minute drive. It was relatively quiet at night. We stayed there for 5 days and didn't feel disturbed. There are great Korean and Japanese restaurants near the hotel. They are delicious and the food in the restaurants is good value for money. The hotel room is not very big but it is adequate for living. The facilities are relatively old and there is no exhaust fan in the bathroom. The quality of breakfast is good but the variety is monotonous, the food is the same every day. Eating for 5 days in a row is boring. Korean tour groups check in every day. The hotel's value for money is generally okay. If there is a better choice, I will not stay here again next time.
GGuest UserThe front desk person was pleasant and changed our room when I requested a different room. But there was only one person runnign the desk, calls, and requests. The rooms were small and not updated.
GGuest UserThe size of the room is just right, and the hygiene is OK. The room I was given was on the side of the first floor. It was probably a promotional room, because I only stayed for one night. There is a river behind the hotel, and you can go fishing along the river. It’s also very meaningful to walk around both sides of the Taiwan Strait to see the local fishing culture. It’s a little more inconvenient to walk uphill for about 20 minutes from the city center, but it’s very close to the train station, and the hotel has a free pick-up service. This service is really good. , one of the reasons why I booked this hotel
GGuest UserAdvantages: 1 The bed is larger than two 1.5cm beds 2. The room is spacious and relatively new, it should be renovated in 2022 3. There is free breakfast, the water dispenser provides hot and cold water, there is a canteen selling instant noodles, and there is a microwave in the room 4 .Free pick-up and drop-off services to the airport and train station. The train station is very close, and the ticket exchange is very fast. It is enough to arrive half an hour in advance. I think it is no problem to arrive 15 minutes in advance. Disadvantages 1. It is a 15-minute walk from the center of the town. There are several hotels in the center which are more convenient. 2. It is close to the train. It's a bit noisy on that side of the station, with trains honking every hour, even at night.
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