Posted on Jun 23, 2026
Guest User
I booked for three nights and when I checked in, the hotel staff initially couldn't find our reservation. After some confirmation, we were able to check in smoothly.
We were given a room on the second floor, but once inside, we found the mini-fridge was broken. So, I went downstairs and asked the front desk to switch our room. The new room was further inside. The fridge worked, but the air conditioning wasn't very cold. Luckily, it wasn't too hot at night, so it was fine.
I'd read reviews mentioning some guests had items stolen, so we didn't leave any valuables in the room and kept our suitcases locked.
However, when the towels were replaced daily, I'm not sure if it's because we didn't leave the floor mats on the ground or what, but they were always taken away and not replaced (it's also possible the hotel doesn't provide them). The plastic bottles I intended to return were also taken (but that's quite normal, so it's fine).
The area around the hotel does feel a bit desolate, possibly because it's behind a department store and next to a construction site. We could hear hammering from the construction site in the mornings. It's quite close to the train station and bus stops, but for the price we paid, I think it was significantly overpriced.
The hotel staff offered us free luggage storage (they mentioned guests normally have to use lockers). In the afternoons, there's iced water and small cookies available on the first floor.
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Price per night from:SAR 566
Posted on Mar 11, 2026
Guest User
I was quite disappointed by the fact the our room was not serviced for 2 day in a row despite constant reminders and the hotel being a 3 Michelin keys hotel. Although the cleaning is well done, the fact that the room was neglected was unacceptable for this brand. It is for sure the worst rosewood I’ve ever stayed at. The amenities such as cotton buds were not replenished everyday. After the bath robe was used and placed on the ground, the housekeeping took it but never replaced it with a new one until I had to ask. Besides that, everything else was good. The staff was super friendly and sorry about the incident. The scenery was amazing. Personally, I think I would not return as it does not satisfy me overall. The lady at the Spa was also quite hostile when I asked for the spa appointment as she simply said no theres nothing available. The food here is absolutely amazing; I highly recommend ordering the coq au vin room service. The reception was kind enough to let me have early check in and accommodate met request for good views which was much appreciated. There were a lot of flies inside the restaurant which was quite annoying as it’s the first time I’ve seen flies inside a restaurant of this caliber.
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Price per night from:SAR 4,961
Posted on Aug 4, 2025
Guest User
The location of the hotel is excellent, the environment is beautiful, the service is in place, the comfort is very high, and I will continue to vacation here next year. The front desk service is also very good, booking the location of the restaurant, and arranging the stay is very intimate.
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Price per night from:SAR 1,070
Posted on Mar 23, 2019
还是做个有昵称的人吧Take the 150 road hotwirf station to the hotel very close, walk for 5 minutes, will pass Spartan supermarket, breakfast service is very good, coffee is cooked a pot to send up, set the family attic room to half a floor luggage At night, you can see the stars through the window.
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Price per night from:SAR 628
Posted on Apr 14, 2026
RWu
A winter and summer resort with taste and amenities for families or couples. The resort owns walking landscape & private beach areas. We walked around the property during evening. Highly recommend but check out for seasonal deals.
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Price per night from:SAR 546
Posted on Dec 26, 2022
飞往各地的Pd
I have lived in a more satisfactory hotel in a multi-country tour of Europe. It is a mountain road of a small castle. It is very good to park. The hotel has its own small parking lot. After entering the door, the staff welcomed us warmly and let us sit in the bar with free welcome drinks, the hotel is said to have existed in the 14th century and has been renovated and well maintained. There is a nice fountain in front of the gate that feels aristocratic. There should be more than 20 rooms in total, the room is clean and warm, the view outside the small balcony is the entrance garden. There is also a welcome fruit plate and private welcome letter in the room. It is worth mentioning that the restaurant in the hotel is a star Michelin, the food is delicious in many Michelin restaurants, in addition to the dishes there are many appetizers and petit fours desserts. There are also many types of breakfast (the European general breakfast is relatively simple), and you can even order foie gras, caviar, steak, etc. Overall, the service is very warm, you can feel the sincerity and enthusiasm of the service staff, and Christmas in an overseas holiday can be said to be very touched.
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Price per night from:SAR 2,119
Posted on Aug 1, 2025
Guest User
衞生,服務,設施 都非常好。附近還有個水上樂園,成為孩子旅行最好的記憶。早餐完美,老闆很友善。
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Price per night from:SAR 484
Posted on Jan 27, 2026
Jimlam552
Woke up feeling like a million bucks. The bed was that good.”
· ”This room is my new happy place. Already planning my next trip back.”
· ”10/10 would recommend to my future self.”
· ”Turn-down service? More like turn-up for amazing service!”
· ”Found my home away from home. Perfect in every way.”
· ”The shower pressure was a spiritual experience. Thank you.”
· ”Peace, quiet, and fluffy robes. What more could you want?”
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Price per night from:SAR 552
Posted on Jul 26, 2026|Single Room with Balcony
Guest UserAbsolutely loved my stay!
Location was great, it was an easy ~15-20 walk from the train station and within 10 minute walk to either the Steinbergbahn or the Asitzbahn.
Staff were friendly and amazing. I booked a single room and got upgraded to a suite! The mountain view from the room was gorgeous.
I only stay one night this time but will definitely want to return for a longer stay next time
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Price per night from:SAR 507