Located in the Centre of the city of Birmingham, The Hyatt Regency Birmingham is a 319 room deluxe hotel. The Hotel is one of the few in Birmingham that combines a central location for both business and leisure. Our hotel offers a range of luxury rooms, from spacious Guestrooms to the exclusive Presidential Suite. Guests can enjoy breathtaking views over either the City Centre, or the Birmingham City Canals. The hotel is linked directly to the Birmingham International Convention Centre (ICC) and Symphony Hall. It is within walking distance of Broad Street and Brindley Place, the city's vibrant nightlife area. The Hyatt Regency Birmingham is also only ten minutes by train from Birmingham International Airport and the National Exhibition Centre (NEC).
"Hyatt Rengency Hotel Birmingham is a very nice and cozy hotel with great facilities. It offers halal food, and prayer mats are available upon request, which I really appreciated. The leisure facilities are lovely, with a heated swimming pool, steam room, sauna, jacuzzi, and spa.
However, my stay was let down by the fact that the room did not have a smart TV as mentioned on the website, which caused a lot of wasted time considering that I planned to stay in most of the times. The hotel eventually upgraded us (to a similar room just a few floors higher) after several contact made to reception and a long wait, but I’m grateful to Kenza for her assistance. On checkout, Nandini was very kind and offered support for my next visit as a gesture for the inconvenience.
There's also an issue with parking, which operates on a first come first serve basis. So if you park your car on day 1 and say you're staying for 3 days, you have to pay for the parking for 3 days ahead which is £27 for 24hr. During these days if you happen to take your car out and come back with no free parking space, you lose your money. Your slot is not reserved. It would be better if they charge us for parking when we are leaving the car park rather than making us pay in advance.
Overall, a comfortable hotel with excellent amenities, but clearer information on room facilities would have made the stay much smoother. I would have come better prepared."