Hotels With Pools in Brunei-Muara, Brunei Darussalam

the room was HUGEEE and it was way too big for me (not complaining though). cleanliness was just so so. drainage system wasn’t that good as well. basic amenities were provided. Staffs are friendly and helpful. near the property has a mall and a convenience store. breakfast spread was not that bad given the price. overall, it was a okay stay.

I called close to midnight to tell them I am checking in after midnight and to make sure my booking is reflected in their system. I just landed from a long transit flight, so I just want to make sure I can get to the room as quickly as possible. The 2 male staff working that night has been very helpful and accommodating.

Exceptional stay . Couldn’t have had a more pleasant time in this hotel. The staff were all supportive, attentive , helpful and above all super friendly ☺️ Highly recommended 👍🏽

Breakfast will fill up your mind. Very histrionic hotel and heritage facilities will surprise you. However, quiet environments and good service.

This five-star hotel feels more like an upscale local resort. Upon check-in, they told us they'd double-upgraded us to the main building, which was great as the pool was just downstairs. The lobby layout isn't grand, and the overall feel is a bit dated, but I was pleasantly surprised by how new the room facilities were and how impeccably clean everything was. The minibar had 8 different drinks, two of each, all complimentary. There are three outdoor pools and one indoor pool. None of the pools are particularly large, and the staff service was quite poor; they wouldn't help lay out towels, nor would they let us take extra towels ourselves. The pool bar service was decent, but the coffee was terrible. Breakfast was okay. We went to the Western restaurant on the 6th floor for dinner, and the service there was excellent, with reasonable prices. Overall, I found the stay experience to be very good, but the service in the public areas was just average, and the buggy staff's attitude wasn't great either. There's no valet parking at the entrance. Compared to the 'seven-star' hotel everyone talks about, I'd say this is more like a high-end resort, suitable for locals looking for a staycation. Tourists don't need to make a special trip here.

The hotel staffs are friendly and helpful, they always smile at us and try to fit our requests. The room is clean and comfortable in overall. Their breakfast has good quality too. The only con is the water supply is not hot and weak, there are also some worms in the toilet tiles. We responded to the staff and they resolved the water supply issue.

Dated hotel with thin walls. Common corridor had bad smell from poor ventilation, though room was ok with basic amenities. Mine had window and plenty sunlight, but there were rooms facing inside courtyard. Do not stay here if you are light sleeper. I could hear the kids next door at midnight and their alarms in the morning. Breakfast choice was poora db not worth paying for, except for egg station which offered decent scrambled eggs. Hotel is ok if you needed somewhere close to airport for one night, with some food options in the simple mall downstairs. But would stay elsewhere in future.

Staff give kind assistance during the stay with my children.Great hotel for families.Affordable Shopping centre transportation and free airport transfer from hotel.

The room was a bit damp, but overall, it was a good experience. A special shout-out to a very enthusiastic lady at the front desk who helped us with a taxi and recommended a fantastic seafood restaurant that we absolutely loved. She was full of energy and it was a pleasure interacting with her. Although I don't know her name, I'm sure you'll know who I'm talking about from my description. My travel companion and I aren't keen on damp rooms, but our interaction with her significantly improved my impression of the hotel. [Happy]

The interior decoration of the hotel room is still relatively old. It feels like a domestic guest house. The high price is not in line with the actual environment. There are no restaurants and supermarkets near the hotel, so life is inconvenient.