The shops situated opposite the entrance & exit of the hotel play very very loud music until 3.00 a.m. We hardly slept on the first night. However, we moved to another room which was facing the swimming pool on the second night and it was very peaceful.
Personally, I don't like the switches in the rooms. There should be more switches for guests to control the brightness of the rooms and the bathrooms. Currently, the room is either very bright or I can turn on 2 wall lights (very dim) + 1 night light. The Foyer and Reading switches don't work.
For the bathroom, one switch controls all the lights in the bathroom & exhaust fan. Therefore, it's either very bright in the bathroom + noisy exhaust fan or total darkness. I like to see more switches for guests to control the brightness in the rooms and bathrooms.
Nevertheless, this is a very beautiful hotel with very friendly staffs. I will definitely come back and stay when I come back to Pontianak.
First time staying here and the service was extraordinary. The views are also no less stunning. Suggestions for increasing the menu at the cafe so there are lots of choices.
Fantastic! This hotel just opened last November, and every staff member was incredibly friendly. We were trying to cross the road to the shopping center opposite, and they actually stopped traffic for us to cross – that was genuinely touching. For breakfast, you can take your buffet right by the pool and watch your kids play in the water while you eat. The rooms are all brand new too. I'll definitely choose this place again next time.
Rating: 4 out of 5 stars
HARRIS Hotel Pontianak scores with a good location, friendly staff and an overall solid package. The public areas look modern and well maintained, and both check‑in and check‑out were efficient and helpful.
The point deduction is for the bed: the linens were freshly made but had visible stains, and the mattress underneath was clearly soiled – this is where the hotel urgently needs to improve its quality standards. With spotless bedding and a renewed or thoroughly cleaned mattress, this property would easily be a 5‑star choice within its category for me.
The hotel is really good, impressed by its good infrastructures, great breakfast and good services.
However, there were some points deducting aspects. The disgusting black stains at edge of the wash basin, the water stained tissues and the worst of the lot, the faeces chocked toilet bowls in male toilet of the dining area was a real turnoff.
Simple business hotel but convenient to move around. Rooms need a bit of refurbishment but it's ok. Overall, satisfied with the room. Staffs are helpful and interactive. Walking distance to a local laundry shop. Not a bad option.
Good recommendations from a friend living in PnK. Hotel meets my expectations & experience with the girl is fantastic. Friendly & helpful Staff very customer focused. Location is good next to the Ayani mall. No complaints. Definitely will choose the hotel for my next stay.
We had a wonderful stay at this hotel! The property is clean and well-maintained, and we absolutely loved the welcoming vibes created by the friendly staff. The location is very convenient, and the view from the 19th floor was truly spectacular – a highlight of our visit. The only downside was the lack of a hair dryer, which would have been a helpful addition. Overall, a great experience, and we would recommend it to others!
Very Good
42 reviews
8.3/10
Price from
SGD 37
per night
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8,5/10
Very Good
BBKMWSimple business hotel but convenient to move around. Rooms need a bit of refurbishment but it's ok. Overall, satisfied with the room. Staffs are helpful and interactive. Walking distance to a local laundry shop. Not a bad option.
DDengdeng5189Fantastic! This hotel just opened last November, and every staff member was incredibly friendly. We were trying to cross the road to the shopping center opposite, and they actually stopped traffic for us to cross – that was genuinely touching. For breakfast, you can take your buffet right by the pool and watch your kids play in the water while you eat. The rooms are all brand new too. I'll definitely choose this place again next time.
RRugmar1964Rating: 4 out of 5 stars
HARRIS Hotel Pontianak scores with a good location, friendly staff and an overall solid package. The public areas look modern and well maintained, and both check‑in and check‑out were efficient and helpful.
The point deduction is for the bed: the linens were freshly made but had visible stains, and the mattress underneath was clearly soiled – this is where the hotel urgently needs to improve its quality standards. With spotless bedding and a renewed or thoroughly cleaned mattress, this property would easily be a 5‑star choice within its category for me.
MMiow KoonThe hotel is really good, impressed by its good infrastructures, great breakfast and good services.
However, there were some points deducting aspects. The disgusting black stains at edge of the wash basin, the water stained tissues and the worst of the lot, the faeces chocked toilet bowls in male toilet of the dining area was a real turnoff.
GGuest UserGood recommendations from a friend living in PnK. Hotel meets my expectations & experience with the girl is fantastic. Friendly & helpful Staff very customer focused. Location is good next to the Ayani mall. No complaints. Definitely will choose the hotel for my next stay.
GGuest UserBgs tempat ny dan msh sejuk suasananya krn byk pohon dan bukit ,,cm mau angkt brg n tas ssh krn mau ke kmr naik tangga,,bresiko jatuh kalo bw ank kecil,,dan gak di bantuin me ptgs hotelny
AAnonymous UserLampunya kedap kedip beberapa kali harus dimatiin dulu terus dinyalain, baru bisa.
Selimutnya ukuran kecil untuk bed king size.
Pintu susah dikunci, sprei bolong2.
MMardyanto MardyantoAC in the room was hot, even though already set down16c.
Wifi not working at all inside the room, only at the dining area you can use it.
Food was so so, but Price abit premium.
Receptionist quite friendly and helpful.
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