The air conditioner in the room and the light were broken. The coffee machine for the morning hike wasn't ready yet, so all the guests were waiting. I told the staff that it would be ready in about 5 minutes. The staff were whispering something and didn't seem to be in a hurry.
It’s a bit far to drive to Tokyo! The hotel is clean! The environment is beautiful and the food is very good! Excellent value for money! Only too many tour groups! It’s all for the elderly and young people to consider!
The staff are kind and courteous, the room is clean, the dinner and breakfast are very good, especially the tofu pot for breakfast. The outdoor hot spring is a bit small, but the heat is moderate
I liked the hot springs and the view overlooking the river from my room, so it was my second stay. There are two large communal baths, 1 floor and 2 floor, so you can enter slowly without getting crowded.
The room was large in a Japanese-style room with a bed and comfortable with a bath and toilet. However, I was worried that the flow of the toilet was weak.
Overall, I think the breakfast is delicious and this price is cheap.
It is a recommended inn for relay accommodation because it is close to Tomioka silk mill and Karuizawa is also close by 20 minutes by car.
The address of the hotel, to drive another half hour from Karuizawa Station to Kaori... is a very remote, quiet place! There are even waiters who speak Mandarin/Cantonese at the reception, which is very friendly!
The room was large and had a bit of antique flavor, but it also felt clean...
The highlight was the indoor heated pool (yen1,500 per head), where the kids really had fun! This one really needs to be tried!
Dinner and breakfast buffet though not lost!
Overall, it was super satisfying... (kids)
Adults also think it's good 😁
We stayed 1 night at Kusatsu Onsen hotel village. It's indeed a resort which offers many activities (table tennis, bowling, game arcade etc.) and a separate spa center with swimming pool and sauna. We didn't bother to step out the hotel until we had to leave Kusatsu.
The dinner and breakfast buffet were delicious too.
There is shampoo and bathing tools for babies in the ladies bath. I believe it's suitable for family with young children.
Gunma Kusatsu Onsen♨️! So famous! I often heard that a colleague in our company who likes to take a bath comes here every holiday.
I understand! It is even more beautiful in autumn!
This hotel is also very popular! We arrived at about 17:30 and stayed until p5
The environment is amazing👍👍The fairy tale of autumn is here
On an ordinary weekend, the buffet breakfast and dinner are amazing🈵!
The ingredients are fresh, the food is exquisite and attentive, and the vacation time is happy and satisfying
I stayed in a Western-style room this time. Overall, it's good! The bed is very small and the mattress is bad! But you can sleep on tatami in the room, which is great. I highly recommend it. The tatami mat is softer than the bed~ The price-performance ratio is high in terms of dinner and breakfast, which makes me feel that breakfast and dinner are enough for the room fee. It is suitable for friends who go out during the day and only come back at night to eat and take a short nap. I have to praise the service, the staff are all good. The location is OK, but the elderly over 70 years old are a little worried about climbing the slope.
After completing the check-in procedures in the lobby, the waiter will bring a translation machine to introduce the hotel facilities, but the waiter who came to serve seemed a little impatient and in a hurry.
The room is big, clean, spacious and comfortable, with 1 bathroom and 2 toilets.
The large bath has an open-air hot spring, the locker room has a massage chair, and there is a water machine and popsicles outside the locker room, so you can enjoy it after taking a bath.
The breakfast and dinner buffets are average, but the Kaiseki cuisine is good. If you want to upgrade to Kaiseki cuisine, you need to email/call the hotel.
There are Yumomi and Taiko performances in the evening, and the audience can also participate in Yumomi.
The arrival was late at 5 o'clock, and the dinner time was designated late at 7:30 and was disappointed. However, the buffet meal was delicious. Indoor slippers are better disposable
Good
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GGuest UserI stayed in a Western-style room this time. Overall, it's good! The bed is very small and the mattress is bad! But you can sleep on tatami in the room, which is great. I highly recommend it. The tatami mat is softer than the bed~ The price-performance ratio is high in terms of dinner and breakfast, which makes me feel that breakfast and dinner are enough for the room fee. It is suitable for friends who go out during the day and only come back at night to eat and take a short nap. I have to praise the service, the staff are all good. The location is OK, but the elderly over 70 years old are a little worried about climbing the slope.
AAlc101Absolutely beautiful location and multiple hot spring options! The buffet breakfast was exquisite as well ask the multi-course dinner. Sadly we only were able to stay one night but waking up in morning to see beautiful flurries of snow surrounded by mountains was much more magical and memorable than I imagined! During our stay, I even lost my camera and the staff were so kind to go down the mountain and mail it to me at the airport, speak Japanese to the staff at the airport to help me find it and I am forever grateful for their kindness and service. If I lost my camera I would’ve lost all my photos and videos of the trip! The staff speak Chinese and fluent English and so it was really easy to communicate with them. Will definitely come back!! Thank you Shima Tamura!
PPGWe stayed 1 night at Kusatsu Onsen hotel village. It's indeed a resort which offers many activities (table tennis, bowling, game arcade etc.) and a separate spa center with swimming pool and sauna. We didn't bother to step out the hotel until we had to leave Kusatsu.
The dinner and breakfast buffet were delicious too.
There is shampoo and bathing tools for babies in the ladies bath. I believe it's suitable for family with young children.
AAnonymous UserThe address of the hotel, to drive another half hour from Karuizawa Station to Kaori... is a very remote, quiet place! There are even waiters who speak Mandarin/Cantonese at the reception, which is very friendly!
The room was large and had a bit of antique flavor, but it also felt clean...
The highlight was the indoor heated pool (yen1,500 per head), where the kids really had fun! This one really needs to be tried!
Dinner and breakfast buffet though not lost!
Overall, it was super satisfying... (kids)
Adults also think it's good 😁
GGuest UserAfter completing the check-in procedures in the lobby, the waiter will bring a translation machine to introduce the hotel facilities, but the waiter who came to serve seemed a little impatient and in a hurry.
The room is big, clean, spacious and comfortable, with 1 bathroom and 2 toilets.
The large bath has an open-air hot spring, the locker room has a massage chair, and there is a water machine and popsicles outside the locker room, so you can enjoy it after taking a bath.
The breakfast and dinner buffets are average, but the Kaiseki cuisine is good. If you want to upgrade to Kaiseki cuisine, you need to email/call the hotel.
There are Yumomi and Taiko performances in the evening, and the audience can also participate in Yumomi.
RrosejGunma Kusatsu Onsen♨️! So famous! I often heard that a colleague in our company who likes to take a bath comes here every holiday.
I understand! It is even more beautiful in autumn!
This hotel is also very popular! We arrived at about 17:30 and stayed until p5
The environment is amazing👍👍The fairy tale of autumn is here
On an ordinary weekend, the buffet breakfast and dinner are amazing🈵!
The ingredients are fresh, the food is exquisite and attentive, and the vacation time is happy and satisfying
GGuest UserThe air conditioner in the room and the light were broken. The coffee machine for the morning hike wasn't ready yet, so all the guests were waiting. I told the staff that it would be ready in about 5 minutes. The staff were whispering something and didn't seem to be in a hurry.
Kk chan freefaiIt’s a bit far to drive to Tokyo! The hotel is clean! The environment is beautiful and the food is very good! Excellent value for money! Only too many tour groups! It’s all for the elderly and young people to consider!
GGuest UserI liked the hot springs and the view overlooking the river from my room, so it was my second stay. There are two large communal baths, 1 floor and 2 floor, so you can enter slowly without getting crowded.
The room was large in a Japanese-style room with a bed and comfortable with a bath and toilet. However, I was worried that the flow of the toilet was weak.
Overall, I think the breakfast is delicious and this price is cheap.
It is a recommended inn for relay accommodation because it is close to Tomioka silk mill and Karuizawa is also close by 20 minutes by car.
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