This hotel is incredibly convenient, with a convenience store on-site and plenty of local eateries and supermarkets nearby. The room was spacious and very clean, with an open view outside. Since it's a serviced apartment, it came equipped with a fridge, microwave, and cutlery, which was perfect for making a simple late-night snack with groceries bought from the supermarket. However, there were a couple of downsides: the water pressure was quite weak, and there was a strange drain smell coming from the bathroom, which definitely needs improvement. The gym and infinity pool are located on the 36th floor. The pool was super clean and the views were absolutely stunning! 👍
The building is very new. We stayed in a two-bedroom apartment on the 27th floor, and the balcony view was fantastic. The room was extremely clean with fresh and comfortable decor. The bedding and towels were new and spotless.
The hot and cold water dispenser was super convenient, with clear instructions posted right next to it. It was very quiet at night, without the usual rumble of Southeast Asian motorcycles. The location is convenient, within walking distance to many teahouses where you can enjoy a local breakfast. The only thing to note is that the smaller bedroom has no window, but there was no strange odor in the room, so it wasn't an issue at all.
I booked a sea view room, and when I woke up in the morning, a picturesque view was right before my eyes. The front desk staff was very friendly during check-in, and parking was convenient. I'd definitely book this hotel again next time.
The room is spacious, and Harun always does an excellent job cleaning it; his service is enthusiastic.
Facilities: Good.
Service: Very good, though it's a shame they don't allow a slightly later checkout 😂. They require checkout at 11 AM, and by 12 PM, they were already calling us to hurry up and leave. They're quite strict about not allowing late check-outs, probably because rooms are in high demand during peak season.
Environment: Very quiet, you can't hear any motorbike noise, and it's convenient for getting to all the attractions.
I was upgraded to a Deluxe room but it was at the extreme corner next to the service staircase. Grateful for the upgraded but the room conditions were not up to par . Hair in shower room , the shower holder fell when I was taking it out and it dropped on my toe . Hence the blue black toe shown ( hehe ) . I could not sleep the whole night as the air con was very very noisy even when I lower the adjustment. The day curtain was torn . I sound it out to reception the next morning to see whether they can change my room as I was staying for another 2 nights . They did and I reckoned it was another up grade as now the room has a standing shower room . In the other previous room , you have to stand in the bath tub to shower and for a man of 65 , it is a bit tricky . The hotel really needs an up grade too . It is in a good location and CAT bus is nearby . The CAT shuttle is a complimentary bus that moves around the town area .
The saving grace for my trip was that the staff was up to par and reacted quickly . Well done on this .
Now , I wait for my toe to heal .
Although we only needed a one bedroom apartment, we booked a two bedroom as that was all that was available at the time. We were really looking forward to having some space after spending the last couple of weeks in hotel rooms, so we were pleasantly surprised when we were offered a 3 bedroom apartment as none of the two bedrooms were ready. It was fabulous, lots of space and way up on the 32nd floor which makes for quite the view. Great place, the pool was fantastic and it's in a great location with a small beach out front (note this is not walkable at high tide).
Thing that could be better is a few more supplies/furnishings. Although we had a balcony, there were no tables or chairs for outside (we did ask but nothing was available) and although we had dishes and cutlery for 6 people there was only one medium sized frying pan and one medium sized saucepan, which made for some creative cooking. But we would go back again especially for a longer stay.
The location is fantastic, right by two large shopping malls, making dining and shopping incredibly convenient—just a three to four-minute walk away. While you'll need a taxi to get to the old town attractions, it means the area is much quieter.
There's a Hua Yang restaurant right under the nearby Gurney Plaza, and the wait times are much shorter than in Kuala Lumpur, so I finally got to eat there!
The facilities are a bit lacking and can't compare to five-star hotels in China.
However, the service is excellent, and they even offer a shuttle bus.
Breakfast was a bit disappointing; they start clearing up right on time, and the variety isn't huge.
Overall, the service was very good and proactive.
The room was extremely comfortable overall — it was spacious, clean, and very well-maintained, with everything feeling new and in great condition. The location was also very convenient, making it easy to get around and access nearby attractions. I especially appreciated how tidy and well-kept the room was, which made the stay even more pleasant. I would definitely come back again on my next visit and highly recommend this hotel to others.
The room space was perfect, unfortunate was not very perfect in the cleanliness and maintenace expect.
1. Curtkain not able to fully close
2. The flooring need to do major maintenance
3. Toilet bowl base badly stain
3. Shower room wall stain badly
4. Room tables and wall skirting need new paint.
Room rate book for this room is not what expected
Centrally located. A new Service apartment located at A McAllister Road. Swimming pool on the top floor was good and scenic, with a nice strong Jacuzzi section. Gym sector was very good. Rooms just nice for three people. Basic cooking facilities available front desk owner responsible for for check-in and check out and validate the parking facility. Any room service problem will need to contact the hotel management in the different number.
Very Good
99 reviews
8.6/10
Price from
US$45
per night
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8.1/10
Very Good
This hotel have fantastic location. Walking distance to many great local foods. Have Gym, Swimming pool, FOC Parking.
Hotel reception to restaurant staff are polite and professional. They even what's app me after check in to check how is my stay. Breakfast variety and quality is good. Will come back in future
I booked the hotel for family members travelling to Penang. One thing that stood out is the excellent location. It is super convenient and within walking distance to many hawker centers, street food and nearby attraction. Highly recommended!
First time staying at the Grand Ol Dame of Penang, celebrating its 140th anniversary. Stayed for 2 nights and the experience was great. Room was spacious and comfortable, facing the sea and you wake up to the sounds of crashing waves. Service was excellent. Breakfast was great, with cook-to-order char koay teow and roti canai, in addition to the standard eggs station. Hotel location was strategic, with plenty of food options a simple Grab ride away. The only thing lacking was the TV, coffee machine and fridge in the room, all of which could use an upgrade.
Fast check in process by Mr Saran. Easy parking access (no need to take any parking ticket. Receptionist will register your car plate number and you can enter and out from parking lot how many time you want). Requested birthday decorations and im so happy when i saw the decoration. It was so amazing! And we get small cake too! Thanks St Giles Wembley Penang for this hospitality! Booked Premier King room. I was impressed by the cleanliness and comfort room. The room was spacious. The bed was comfortable just the pillow is a bit hard for me. Nice view from the room. Quiet room. Breakfast 9/10. Many varieties of food. Delicious! Especially the taufufa. I repeat 3 times 😊. Gym is pretty nice and had adequate equipment. Pool view is Komtar 💜 Great location. Walking distance to 1st Avenue Mall, and most places. Hope this hotel will maintain the services, and cleanliness for long time. Will certainly return to St Giles Wembley Hotel on my next visit to Penang.
My stay with OZO Penang was truly awesome! From the moment I arrived, the staff were incredibly friendly, welcoming, and always ready to help, which made the experience even more enjoyable. The hotel facilities were well-maintained and comfortable, perfect for both relaxing and getting around the city. The breakfast spread was a real highlight, a great variety ranging from delicious local dishes to a lovely cheese platter. There was everything from a freshly prepared egg station to a fun ice cream corner, so there was something for everyone. Overall, it was a fantastic stay, and I would definitely recommend OZO Penang to anyone visiting Penang.
This hotel located at central of Georgetown just opposite Komtar. It's very nice view from the swimming pool at level 14. We booked the Serene Suite has two bathrooms and very spacious cosy unit. The room is clean but cushion sofa don't seem to have cleaned so there's a smell. Crew service are very friendly and welcoming guests. Overall we enjoyed our 4 nights stays. They also offer shuttle to nearby breakfast spot.
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