We enjoyed the breakfast buffet, but several facilities, like the rooftop terrace, were closed. I think some parts of the hotel need renovation.
The staff was very friendly. However, the towels were worn, and the bed was poorly made—it only had a bottom sheet, not a blanket. The mattress was a bit hard, below the standard of a 5-star hotel. I'm leaving this review so they can restore the hotel to the high standard it deserves.
Hotel near Bella Vista,Panama City33.3% of visitors choose this area
ZZailvxingzhongshenghua2024.03.13
The room is very large, and it's spacious enough to store your luggage.
Convenient transportation. There is a subway station nearby within a few minutes' walk.
There is a 24-hour convenience store next door downstairs, and there is a 24-hour restaurant at the intersection further east. Everything is very convenient.
The front desk manager CESAR R. was very nice and upgraded me to a suite, which made my six-night stay very comfortable. I will choose this hotel first next time I come back.
The front desk staff were very polite. One of the ladies, who looked like she was of mixed Chinese and American descent, even pronounced my words correctly. The location isn't near tourist spots; it's in a commercial area. There are plenty of yellow taxis to take you to the old town, which is very convenient. It's not far from the city center to the sluice gate, so it's best to leave early. Breakfast is quite good for a few dozen yuan. Although it's an old hotel, the world outside is vast and diverse. It was clean and safe, and I was satisfied with my stay!
The room was nice, and the cleaning staff was also very nice. The room was quiet, clean, and sunny, making it comfortable. The breakfast was okay, with a touch of Chinese style. I wasn't very happy with the front desk staff.
Hotel near Bella Vista,Panama City33.3% of visitors choose this area
LLois Cowart2025.05.31
This hotel is an oasis in the heart of downtown! Clean and spacious public areas! It has an inside bar with a pool table, restaurant, beer pub and outdoor beer garden. The outside areas were filled with beautiful green tropical plants and flowers and the pool was clean. Love the decor all over and even in the elevator!! Our king size bed was comfy with plenty of pillows and the bathroom was clean, stocked well and had plenty of hot water. The only slightly negative thing I can say is that the carpet could be replaced but it was clean. The service was very good from the front desk to the beer garden to the restaurant. I would recommend this hotel to couples and large groups! Oh, they have a workout room also!
Hotel near Bella Vista,Panama City33.3% of visitors choose this area
GGuest User2026.02.02
After I booked this hotel I read some of the reviews that weren’t good.
On arrival I was dreading what I was turning up too.
Staff were very accommodating and helpful.
Rooms are of a large size
Hotel is a little dated
Has a small swimming pool
Breakfast is served.
Overall great value for the money
Definitely would use again
Hotel near Bella Vista,Panama City33.3% of visitors choose this area
GGuest User2025.10.14
At first when we arrived for check in ,they couldn't find our reservation, we had to wait for the receptionist to get on to the manager and sort out the issue , while we waitied we got complementary breakfast ,which was not included in our reservation, this i was very pleased with .. After breakfast we got our room and i must say very clean , spacious n comfortable room .. The staff was so nice and friendly, especially the girl worker .. will definitely recommend..
The scenery of the hotel is beautiful, many mangoes fell, and it was very pleasant to run downstairs in the morning. It is very convenient for business trips. I will book here next time. It's very good👍
Hotel near Bella Vista,Panama City33.3% of visitors choose this area
GGuest User2023.11.09
The hotel is very comfortable and friendly. The cleaning is timely and clean, the sofas change in time and the pool is regularly disinfected and filtered. The kitchen is very well equipped and very well equipped. I have been here for 20 days. Easy to buy around, excellent price and good price-quality ratio. I plan to stay here and I hope to see my friends commented come to live here. ¡It's really good!
Very Good
110 reviews
8.2/10
Price from
IDR 1,208,872
per night
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8.7/10
Very Good
AAnonymous UserI didn't like this room. I preferred the room I had in a previous trip.
The buffet was ok, but we had a problem with one payment by credit card. The buffet and drink showed as paid on my friend's application, but the hotel said the payment was declined. They will get in touch with my friend since the issue is not closed.
LLois CowartIt started out nice because they allowed us to check in early. Once he started the process, I let him know that we preferred the king size bed as my reservation was for a ”standard room with 2 double beds or a king bed”. That was when I started getting disappointed as he said it would be an extra charge of $25 for the king bed. I questioned why and was told that my reservation was for a standard room and it was extra for a king bed. I showed him what it said but he insisted it was extra. My husband just wanted to get checked in, so he paid for it with his credit card.
We were very satisfied with our room as it was nice and clean and on the bottom floor. The TV would not play any channels of any kind so we couldn't even have that on for entertainment. We went out to the pool area only to find out that the poolside bar was closed and would not be opened during our stay. (05/05/2025). When I choose a place to stay, I expect to be able to enjoy the amenities listed. It did not list anything about being a low season or that the poolside bar would be closed. We had been looking forward to lounging in the pool while having cocktails. We're went inside to the bar and had to look around to find someone to get us drinks. Later on, we did have a very nice dinner in the restaurant with good service.
We had to leave early in the morning and it was great to have shuttle service available and ready to take us to the airport. The driver was very efficient and safe.
I did talk to the front desk about the extra $25 charge because I still felt that we should not have been charged extra. He was very apologetic and understood my point but could only give me a card with a number to call. Overall it is a beautiful property and the rooms are comfortable.
GGuest UserGreat views of Panama City, very modern hotel as expected of the RiU chain with friendly bi lingual staff and many amenities. The pool area is stunning. Breakfast options spoilt for choice. Food is a 10/10
I totally loved it there
LLois CowartThis hotel is an oasis in the heart of downtown! Clean and spacious public areas! It has an inside bar with a pool table, restaurant, beer pub and outdoor beer garden. The outside areas were filled with beautiful green tropical plants and flowers and the pool was clean. Love the decor all over and even in the elevator!! Our king size bed was comfy with plenty of pillows and the bathroom was clean, stocked well and had plenty of hot water. The only slightly negative thing I can say is that the carpet could be replaced but it was clean. The service was very good from the front desk to the beer garden to the restaurant. I would recommend this hotel to couples and large groups! Oh, they have a workout room also!
GGuest UserRoom was nice and comfortable though carpet had not been vacuumed in a long time.
Had a massage at the spa. Extremely disorganized and inexperienced massuese. With 30 minutes notice of my arrival there were no towels or robes ready. She kept bringing things one at a time even while i waz naked getting into the shower- bath mat, then robe, then robe belt, then towel, then slippers. I told her i just want back massage and done strong but i had to keep telling her where to rub and to be stronger.
Other than that the facility was nice
I used on line booking to book one day, then two more days then three more days. I always book for two but om the last three days something went wrong and somehow got booked only 1 person. Desk attendant told me $55 a day to change to two person. I think the app which i didn’t use the first two times defaulted to kne person and i didn’t have a chance to select two person
It waa extremely difficult to get a drink at the bar.
I did manage to get a drink at the bar then moved to a table. When i got the bill for items at the tae, the drink i had already paid for was on the bill. The waitress corrected it, thankfui had the bar receipt in my pocket
GGuest UserGood location, the hotel is not big, but the management is a bit messy, and the room is not available at 3 pm. The breakfast was particularly rich, the Panama five-star hotel breakfast was good, the room was spacious, facing the sea and the view was good. The price is reasonable, there are many big hotels and restaurants around.
AArsen AlikhanyanThis is a very overvalued hotel, in reality the amenities are quite a low standard, rooms need minor renovations, and the housekeeping and maintenance services need proper improvement!
Maintenance issues: the sink had overspread issue, drainage issue, toilet had overfilling issue with a noise, shower vents didn’t close fully, unless you master the “secret”; floor in the bathroom was steep towards the bedroom area, instead of being steep towards the drainage hole, the entrance door wouldn’t close without noise because of touching the floor..
Housekeeping: they attended the room only after i asked and reminded. Even then they once didn’t clean the floor, twice didn’t provide refills of the amenities (water, tissues, etc.). Only after my kind complaint to the reception, they finally fixed the issues.
The reception and restaurant staff are very nice, kind, and attentive! Thanks and well done!
BBaqishizuzhuHotel design, cleanliness and location. The hotel is conveniently located in the financial district with many dining options nearby, suitable for both business and leisure travelers. The hotel's rooftop pool and gym are popular with guests, providing a nice view of the city.
GGuest UserThe hotel location is very good , very close to the main places in the city , so is easy to move around . The hotel room is ok , is big and spacious and the furniture is new . The hotel decoration is alright just like a normal holiday inn hotel , looks more for a business trip . It has a nice swimming pool on the top of the building too . The only problem I saw is that because of eco friendly tiles there are no water bottles at the room , there is free water tanks and the lobby so to drink you need to drink at the lobby , or take water from outside the hotel , but there are no shops close to the hotel , so you need to pay a higher price for the hotel vending machine or just drink water at lobby , I was thirsty the whole stay haha .
But I recommend it for business people
How much is the average rate for hotels with Swimming Pools in Panama Province?
For hotels with Swimming Pools in Panama Province, the average price on weekdays is IDR 2,941,908, and the average price on weekends (Friday–Saturday) is IDR 3,115,710.
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