The hotel is easy to find with a parking garage connecting to it. Check in was fast and hotel staff was helpful with good English. Parking is 800 yen for hotel guests for 24 hours. The room is nice and beddings are comfortable. Their sky spa is small but functional with an indoor, outdoor onsen and a steam sauna. It could get crowded if there are more than 2-3 people given so compact. The mall downstairs have a few restaurants, a supermarket, a bookstore and a public library which is convenient. The hotel does not provide much amenities which I was a bit disappointed. Overall still a good hotel with a modern stylish design which i recommend in non peak season with a good rate.
This is my second time here, and I feel the service wasn't as good as my last visit. Last time, someone even escorted me to my room, but this time it felt more like a streamlined process. They offer free beer from 3-5 PM, so you can check in a bit early, grab a drink, and then head out. It's a bit of a walk to Shirahama Beach, but it's manageable.
However, the views are truly breathtaking. Even though the room's bath uses tap water, soaking while looking out at the sea is very relaxing. The large public bath was practically empty; I pretty much had it to myself in the mornings. The co-ed section offers amazing ocean views, and it wasn't crowded either.
Many people have mentioned that dinner isn't great, but perhaps they're comparing it to high-end Japanese restaurants. Honestly, it was pretty decent. The standard set menu included an abalone and a sukiyaki with local black beef, so there was plenty of food. For breakfast, I recommend the Japanese style; it has more variety, while the Western option is mostly bread and ham.
The room was very spacious and had no strange smells. The hotel staff even helped move our stored luggage into the room and provided complimentary snacks and water, which was a very thoughtful touch! The TV showed the occupancy of various public areas, which was super considerate. The hot springs were also very comfortable, with good ambiance and cleanliness. After a dip, they offered popsicles, which was a nice treat. There were two large bookshelves nearby where you could pick out your favorite manga to read, and right outside was the massage chair area โ absolutely perfect! In the evening, they offered free late-night noodles that were quite tasty, and there was a self-service drink bar. The breakfast buffet had a wide variety of choices, and I even got to try local specialty sushi, which was a unique experience. There was an electronic scale at the stairwell for weighing luggage, which was very convenient. I'd love to visit again if I get the chance!
The rooms are spacious, but the hotel is quite old, so the facilities are outdated. However, because there are indoor and outdoor hot springs, many locals stay there on weekends, and the lobby bar offers complimentary snacks and drinks, making it good value overall. However, the hotel's location is remote, and there aren't many restaurants nearby, making it very inconvenient if you're not traveling by car.
Right outside Kushimoto Station, you can spot the hotel's shuttle bus (there's a timetable, and it aligns with most Kuroshio train services).
The hotel is a bit dated, but the cleanliness is decent. The room was very spacious, though the furniture is old. The guest lounge in front of the huge floor-to-ceiling windows in the lobby offers a variety of free beverages and overlooks the sea.
We booked a half-board plan with dinner and breakfast. The buffet dinner and breakfast offered a wide variety of dishes, and we feasted on tuna sashimi until we couldn't eat anymore.
Our mountain-view room overlooked a baseball training field. Watching the young people swinging their bats and hearing the crisp sound at sunset was very relaxing.
The public bath was pretty standard, nothing particularly special.
There's a circular bus service outside the hotel that goes between Kushimoto Station and various attractions, but the buses are infrequent and the waits are long, so I'd recommend taking a taxi instead.
Next to the hotel, there's a small chapel that instantly gave me South California vibes...
Facilities: Typical Marriott standard. I specifically booked a Japanese-Western style room to experience it, and indeed, the combination was a bit 'unusual'. The good thing is the tatami area can be used to store a lot of items!
Cleanliness: Tidy and clean.
Environment: Although many people complain about the 'hill' issue, since we took taxis up and down, I didn't feel the need to complain much. Walking up and down the slope without luggage can indeed be a bit tiring, but I just took it as exercise (I can understand other reviewers' complaints).
Service: Very good! We arrived at Shirahama Station around 8 PM, and there were no buses, so we had to wait for a taxi. It was raining and snowing, and no taxi came for a long time, leaving us shivering from the coldโฆ I called the hotel to ask if they could pick us up, and the lady at the front desk quickly arranged for a colleague to pick us up from the station! I'm very grateful for their 'help in time of need'! (No charge) Also, the front desk reception, breakfast guidance, and greetings were all very warm and friendly ๐
A good stay overall!
A traditional Japanese onsen hotel with comfortable tatami mats. The front desk was very efficient and made an effort to speak English, which was a touching touch. The onsen has three pools, and they were almost always empty, with no other guests in the hallways. However, the dining area was quite crowded, with food being served in an orderly manner but quickly cleared. The beach is a one-minute walk away, and the water is crystal clear, with schools of fish visible near the shore. This is what a vacation should be like!
Very good stay experience. Clean and hygienic. The hotel includes breakfast and dinner buffet. Hot spring bathing โจ๏ธ Next door is the Sandanbeki and Senjojiki attractions. The hotel is in an excellent location. This is my second stay
room and onsen is clear and comfortable
lobby staff told me the starting dinner time is wrong but at last they special to remake the dinner food for us (5 persons)
we're so happy about their staff service very nice and helpful
we will choose this hotel again
The location is relatively biased, it is very convenient to drive in and out and there is a parking lot for self-driving tours. The room is also wide and open, and the bathroom is also big! The room has a nostalgic atmosphere, although it is still ok for some days. The most heartwarming thing is that there is a large massage chair in the room to relieve fatigue and there is a hot spring bathtub on the terrace of the room to enjoy the very privacy hot spring bath and the hotel also has a hot spring bath for guests to enjoy! The hotel waiter is very good ๐ so feel at home ๐
Good
17 reviews
7.9/10
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