I had the best time at Gangneung Mulview Ocean View Spa Pension. The room was clean and the atmosphere was cozy, allowing me to rest comfortably. Above all, the ocean view was truly fantastic. The sea scenery visible through the window was so beautiful that I wanted to gaze at it all day long. The sunrise and night sea views were particularly impressive, and the photos turned out beautifully. Being able to see the sea while enjoying the spa made for an even more special experience. It is a quiet place perfect for healing, so I definitely want to visit again next time. I highly recommend this place as accommodation for a trip to Gangneung!
On the first night of our two-night stay, after dinner, we returned to our room to find the doorknob broken. I sustained a minor injury (a bruise on my knee) while trying to open the door.
The next day, I explained the situation to the front desk. Their response was, 'Can't you go out for a bit? We'll fix it while you're gone.' Given my frequent overseas business trips, I'm quite surprised that a hotel of this caliber didn't even bother to ask if I was okay after I got injured. Since it wasn't a major injury anyway, and Seamarq isn't exactly known for its service, I decided to just go along with it. I told them I'd go out for a tea and dinner and left.
Upon my return, I found that nothing had been repaired. So I called them again. The person on the phone from housekeeping said, 'We haven't received any such request. Let me check. Is there anything else you need?' When I said no, they let out an incredibly exasperated sigh, saying 'Yes... [sigh]'. It was truly absurd. I wasn't being difficult or demanding special service because of my injury, especially at a hotel charging these prices. So, to have the customer service team sigh at me was incredibly frustrating.
About 10 minutes later, the maintenance team came up. They then asked if I could leave again so they could repair it. I wondered why they made me leave earlier if this was going to happen. Anyway, I left and came back again, only to find it was just a makeshift repair. I was too fed up to argue further, so I didn't say anything.
I suppose I'll end up staying at Seamarq again when I visit Gangneung, as there's no real alternative until Shilla Monogram opens. I'll just think of this place not as a hotel, but as a ridiculously expensive luxury infinity pool. This was my fourth stay, and it seems that every time I come, the beautiful hardware is completely ruined by the service.
However, the service for other facilities like the pool and spa wasn't bad. (While not professional, there was a sense of thoughtfulness in many aspects.)
The room was spotless! There was no odor when I opened the door, the sheets and duvet covers were white and stain-free, the bathroom tiles were sparkling clean with no limescale, and even the tabletops and window corners were dust-free. The towels were fluffy and soft; you could tell the cleaning staff took great care in the details. The mattress was just the right firmness, the pillows provided perfect support, and the room was incredibly soundproof—I couldn't hear any noise from the hallway or outside at night.
It's an old hotel, but it was clean.
I was able to go out and see the sea on foot.
There is Daepo Port nearby, and the fried food there is delicious and the squid sundae is also delicious.
While clean, the room was much smaller than I anticipated. Check-in took an incredibly long time; I waited for three hours! They claimed to be following check-in numbers sent via KakaoTalk, but this wasn't actually the case. Someone making a lot of complaints was prioritized, and the whole situation was just chaotic.
The room was surprisingly small and looked nothing like the photos. I was assigned to Building A, but the pictures on Trip.com were completely different from the room I received (I suspect they were of Buildings B and C). I initially wondered if the hotel had given me the wrong room, but upon re-examining the photos, the very last one did seem to be of Building A. Honestly, I feel deceived, having chosen the room based solely on those initial, misleading pictures.
The swimming pool also incurs an additional charge of 80,000 KRW per person (I didn't use the pool). There's a bakery area, and its lobby is so close to the pool that everything is visible from there. While waiting for check-in, I had coffee in the lobby, and it felt rather awkward seeing people in their swimsuits so close by.
Breakfast is divided into two time slots, so you must arrive at your allocated time. The coffee service, where staff pour it for you, was also quite inconvenient. Normally, one would get coffee from a self-service machine, but here there's a dedicated 'coffee zone' where you have to place an order with staff. When there's a queue, you end up waiting with your food in hand, which is truly inconvenient. And the coffee wasn't even exceptionally delicious. Despite having three staff members at the coffee zone, the whole process felt incredibly inefficient. The breakfast food itself, however, was tasty.
Oh, and a quick note: Netflix isn't available in the rooms, haha.
I honestly think the Lotte Resort, where I previously stayed, is far superior. Their rooms are much more spacious, the pool is complimentary, and it definitely has a more luxurious vibe. Breakfast at Lotte is also tastier, in my personal opinion (and you *can* watch Netflix there!).
To sum up, Cassia offers breathtaking scenery. The breakfast was varied and delicious! However, I feel they haven't made effective use of the hotel's interior space. It's genuinely vast, and as you wander, you encounter tables, uncomfortable chairs, and very large art books on display, but it all feels a bit forced and out of place. I never felt like sitting down and relaxing on the chairs, which were also uncomfortable. The overall interior design felt somewhat unkempt and disjointed. It's a shame such a large space wasn't utilized more thoughtfully.
Next time, I'll probably opt for Lotte Resort over Cassia.
I made a reservation at the lowest price and was given a room on the first floor with a parking lot view, so I paid extra and got a room in the middle with a sea view on the third floor. It's the same as the introduction, and the sea view outside is pretty. It was nice to be able to enjoy the daytime sea, the night sea, and even the sunrise. Cleanliness was good, and the bedding and bed mattress were quite good. Using the jacuzzi was also okay. It was okay because it was the season when there weren't many people, but since it has full-length windows, you can see everything from the roadside if you stay close to the window. No one will want to look closely. Highly recommended for those who want to sleep and relax while watching the waves of the sea change from moment to moment.
The hotel was nice despite the fact that it's quite far and secluded from other place. The service was good too. We had a decent stay here. The price is cheaper compared to the ones at alpensia and yongpyong resort.
First of all, the location is between the village of Chodang Sundubu on Gangmun Beach, Gyeongpo Lake, so the location is great enough to drive for only 1-2 minutes even if you drive by car! >< It would be great to travel on foot, and the boss is so kind that you can explain the accommodation well, and the view is so clean! I want to come again next time!
The room condition, various programs, and facilities such as the spa were really good. In particular, I enjoyed swimming and using the sauna while looking at the beautiful scenery, and I participated in the yoga program twice among the wellness programs, and the quality of the classes was very good. The only regrets were that it was a long distance of more than 2 hours by car from the metropolitan area, the somewhat chaotic atmosphere when the wellness program yoga/meditation was in progress, and the outdoor jacuzzi facilities and water quality management were lacking. If you visit next time, it would be good to stay for more than 2 nights on a weekday during the off-season in the warm season.
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GGuest UserNice place to stay. Very close to Mona Yongpyong Ski Resort. Nice view. Ample parking space. Spacious Room. Ondol room can fit 6 people. Kitchenette provided for cooking. There was an issue with our toilet where the toilet bowl is clogged. When we contact the front desk, they promptly send a staff to fix the toilet. Everything is perfect and we enjoy our stay at Tower Condominium.
GGuest UserWhile clean, the room was much smaller than I anticipated. Check-in took an incredibly long time; I waited for three hours! They claimed to be following check-in numbers sent via KakaoTalk, but this wasn't actually the case. Someone making a lot of complaints was prioritized, and the whole situation was just chaotic.
The room was surprisingly small and looked nothing like the photos. I was assigned to Building A, but the pictures on Trip.com were completely different from the room I received (I suspect they were of Buildings B and C). I initially wondered if the hotel had given me the wrong room, but upon re-examining the photos, the very last one did seem to be of Building A. Honestly, I feel deceived, having chosen the room based solely on those initial, misleading pictures.
The swimming pool also incurs an additional charge of 80,000 KRW per person (I didn't use the pool). There's a bakery area, and its lobby is so close to the pool that everything is visible from there. While waiting for check-in, I had coffee in the lobby, and it felt rather awkward seeing people in their swimsuits so close by.
Breakfast is divided into two time slots, so you must arrive at your allocated time. The coffee service, where staff pour it for you, was also quite inconvenient. Normally, one would get coffee from a self-service machine, but here there's a dedicated 'coffee zone' where you have to place an order with staff. When there's a queue, you end up waiting with your food in hand, which is truly inconvenient. And the coffee wasn't even exceptionally delicious. Despite having three staff members at the coffee zone, the whole process felt incredibly inefficient. The breakfast food itself, however, was tasty.
Oh, and a quick note: Netflix isn't available in the rooms, haha.
I honestly think the Lotte Resort, where I previously stayed, is far superior. Their rooms are much more spacious, the pool is complimentary, and it definitely has a more luxurious vibe. Breakfast at Lotte is also tastier, in my personal opinion (and you *can* watch Netflix there!).
To sum up, Cassia offers breathtaking scenery. The breakfast was varied and delicious! However, I feel they haven't made effective use of the hotel's interior space. It's genuinely vast, and as you wander, you encounter tables, uncomfortable chairs, and very large art books on display, but it all feels a bit forced and out of place. I never felt like sitting down and relaxing on the chairs, which were also uncomfortable. The overall interior design felt somewhat unkempt and disjointed. It's a shame such a large space wasn't utilized more thoughtfully.
Next time, I'll probably opt for Lotte Resort over Cassia.
EEric_LowTower D rooms are new, spacious, clean, and comfortable, with a large balcony and great views. It's also not as busy with people coming and going as Tower B and C.
The service was friendly. We declined room cleaning and received two complimentary drink vouchers.
WWan slmnThe hotel was nice despite the fact that it's quite far and secluded from other place. The service was good too. We had a decent stay here. The price is cheaper compared to the ones at alpensia and yongpyong resort.
GGuest UserI made a reservation at the lowest price and was given a room on the first floor with a parking lot view, so I paid extra and got a room in the middle with a sea view on the third floor. It's the same as the introduction, and the sea view outside is pretty. It was nice to be able to enjoy the daytime sea, the night sea, and even the sunrise. Cleanliness was good, and the bedding and bed mattress were quite good. Using the jacuzzi was also okay. It was okay because it was the season when there weren't many people, but since it has full-length windows, you can see everything from the roadside if you stay close to the window. No one will want to look closely. Highly recommended for those who want to sleep and relax while watching the waves of the sea change from moment to moment.
GGuest UserIt took over 2 hours by direct bus from Hongdae subway station to get here. The hotel is located right inside the ski resort. However, even if you arrive early, you still have to wait until 3:00 PM to check in. The front desk won't proactively tell you about the discounts available with your room card for ski passes, hot springs, and many other activities unless you ask. That said, the room was spacious enough and offered excellent views of the ski slopes. The lobby also has a free storage room for guests to keep their ski equipment and take a short break.
AAnonymous UserIt was so nice to have the sea right in front of you. View is the best !!
The facilities are clean and tidy >. <
The guide was kind and nice
I want to visit early in the morning next time (⭐️⭐️⭐️⭐️⭐️)
바바람처럼흐르다I was a bit disappointed by the limited number of convenience facilities and restaurants within the resort. There are a few more dining options if you drive out, but the parking is so cramped that I hesitated to move my car. The parking, which is limited to ground level and one underground floor, is incredibly difficult to navigate. Especially during check-in hours (3-4 PM), it's a parking war due to guests using the ski & board and water park for the day. A plus point, though, is the mobile check-in option, which helps avoid long waits to get your room number. Also, if you're using a stroller, be aware that when moving to the basement, the stroller path suddenly turns into stairs. So, for convenience, always use the outdoor path on the first floor. If you're going to the kids' lounge with a stroller, go towards Lotteria instead of Baskin-Robbins; it's right on the second floor. (The building itself has no elevator, only stairs.) This was my first time staying in the Green Wing condo, and the iron door closing, soundproofing, and people constantly smoking on the terrace (the smell kept coming in and was really annoying!) made me decide to avoid the Green and Orange Wings from now on.
GGuest UserMy wife and I are Americans and we stayed at this property for only one night because we were taking the ferry to Ulleungdo the next day. But I wish we could have stayed here longer. The property is in a beautiful location on the beach and as close to the ferry terminal as you can get. The rooms are modern, big and clean. Like everywhere in Korea, there are convenience stores every 100 feet. But this hotel is located in an area with coffee shops every 50 feet. You won't have any problem getting caffeinated in this area.
GGuest UserI had the best time at Gangneung Mulview Ocean View Spa Pension. The room was clean and the atmosphere was cozy, allowing me to rest comfortably. Above all, the ocean view was truly fantastic. The sea scenery visible through the window was so beautiful that I wanted to gaze at it all day long. The sunrise and night sea views were particularly impressive, and the photos turned out beautifully. Being able to see the sea while enjoying the spa made for an even more special experience. It is a quiet place perfect for healing, so I definitely want to visit again next time. I highly recommend this place as accommodation for a trip to Gangneung!
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