Hotels With Spa in Waikato, New Zealand

Hotel is trading on its name. Place is in desperate need of an upgrade to rooms and many facilities. No air conditioning to our hotel room, room had a ceiling fan and a cheap pedestal fan. Reasonable breakfast buffet selection, though several hot selections were cold, coffee machine broken and apple juice borderline off. Heated lap pool full of leaves and lot broken and slippery tiles around pool. Room bathroom was very dated and worn. Bed pillows were of poor quality. Rooms not very soundproof. Staff were friendly so no bad reflection on them, it’s down to management and ownership to make this a hotel to miss until significant upgrades, maintenance and improvements are completed. For the price we paid we could have stayed at many other nearby establishments, but chose Wairakei because of its name and perception that it was an upmarket establishment. We were wrong. Would not be rushing back to stay again.

Hotel location is very good to find, we are driving, so navigate over, just on the roadside, very easy to find, there are many parking spaces below. Because of personal negligence, the wrong day was set, it was originally impossible to cancel, and I found the wrong time when I checked in, but after the application, the order was cancelled for free. The foreign country was particularly touched. The front desk brother was still at the check-in and sent a bottle of milk, which was delicious. The sanitation is very clean, the moment I opened the door, I was very satisfied. What made me most satisfied was that the hot water and water volume were particularly large. There was a SPA bathtub in the bathroom. I didn’t try it without commenting. There was a small detail that must be praised. The shelf of the towel was actually heated, and the small objects and towels were hung overnight. It’s a bit far to go out to the concentrated restaurant and need to walk about one kilometer. The overall living is very quiet and very satisfied!

The scenery is unique! The eldest brother is also very enthusiastic ~ everything is great! Suitable for bringing children to play ~ swimming pool, it will be very comfortable in summer ~ the surrounding is quiet. If you go, it is recommended to bring more food up the mountain ~ the experience is better

We were amazed by the level of customer service, amenities provided and the cleanliness. We were so happy there, didn’t need to think of anything - everything needed was provided. And thermal pools are just perfect located just couple of minutes away from the chalet we were staying at. Highly recommend!

Very nice experience, very comfortable and very clean, fully equipped kitchen, very convenient

The location is excellent. I stayed in this hotel before the epidemic. I stayed in a three-bedroom apartment on the first floor that time. It was very good. This time we only booked a two-bedroom apartment on the second floor. The facilities and equipment are a bit old, but the bedding and towels are all new and high-quality. There are pots, bowls, induction cookers, etc., hot water in the spa bath and other facilities are very convenient. Downstairs There are washing machines and dryers available, please note that they are available from 8am to 8pm. There is also a BBQ for guests to use, and it is very convenient to check in and out. The cleaning staff are very friendly, but the front desk staff are not too enthusiastic. The overall experience is not bad. I will stay here again next time I come to Taupo. Ctrip has an advantage in price👍

They are all very good. It would be perfect if they had a private bathroom. However, this is the only room we can book in that area, so we are very grateful!

Check in was smooth and quick but changed room twice to get everything right. Our first room had urine stains on the toilet, which means this room was not properly cleaned up. That was terribly disgusting to find these spots. Also, the smart TV in the first room didn't work. Our second room was find but has no bathtub as requested. Changed to the third room and finally get the okay one with great AC, working TV and cleanness. It was our first time stayed in a 5-star hotel in NZ and was surprised the standard is quite low compared to the other 5 stars in Asia. Has small heated pool accommodating 6 people max. Swimming pool and sauna were fine but steam room didn't work. Service okay and great breakfast. Will consider the other place next time.

We stayed at the Acapulco Motor Inn while we were in Taupo for a wedding. The staff were friendly and helpful with great local knowledge. We were pleasantly surprised with our room, decadent toiletries, a huge spa bath, lovely robes and slippers and a selection of tea, coffee and hot chocolate made our stay thoroughly enjoyable. Breakfast is also available at an extra price and a large farmer's market is held across the road each Sunday morning. We are already planning our next stay at the Acapulco Motor Inn, this time we'll be bringing our children too.

Great hotel stay with complete amenities for self cook dinner, located by the lake front with breathtaking sunset set view! And we have new pets for the day, cutie cat welcome us to Accent! Overall is great except for the insulation around the house not strong enough as it can be quite cold during night …. Highly recommended for families and groups of friends enjoy the stay here.