We stayed in one of the deluxe rooms at Naia Miraflores and found the room to be spacious, clean, and the bed very comfortable. The location is also great — central and convenient for exploring Miraflores
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However, our experience was let down by some frustrating service issues. We arrived around midnight for check-in, having reserved two rooms, and were informed that only one room was ready. We were asked to wait 20 minutes for the second room. We politely asked if we could be given a different available room type instead, but were told we had to wait. Despite check-in being from 3pm that day — and our having paid for the full night — the staff offered no explanation or alternative. It felt like our concerns weren’t taken seriously.
Additionally, the shower water in the deluxe room was cold, which was another letdown.
If you're arriving late, we recommend calling ahead to confirm your room is ready to avoid a similar inconvenience.
Hotel near San Isidro,Lima45.5% of visitors choose this area
GGuest User2024.09.02
Very friendly! We arrived in the morning and had not had time to check in. The buffet was almost over, so we went to eat the buffet first. The service attitude was also very good. The location was also good. It was just under renovation, the whole corridor had a smell, and the facilities in the room were also very old. In summary, the software was very good, and the hardware was average.
Hotel near San Isidro,Lima45.5% of visitors choose this area
GGuest User2025.02.19
The hotel is fabulous, very nice, very nice room, and the spacious bathroom, was what I like most, and take room service, was very quick and quick.
All right, I recommend this hotel.
Hotel near San Isidro,Lima45.5% of visitors choose this area
GGuest User2019.09.10
The location of the hotel is very good, simple, clean and affordable. The front desk staff are very enthusiastic. The next day I set up the itinerary to go to Rainbow Mountain. I said that I would look for a tour guide when I arrived. The front desk helped me make an appointment by phone in advance. The price is indeed more expensive than the actual
Excellent service by staff, the location is excellent to make family tourism and very affordable rates; I suggest invest in renovating the facilities and my only complaint was the supply of hot water that sometimes caused problems frequently.
The room is very old, but there are two big 𥦬 households blowing very 𨥤 clothes, I like to have windows open, there is a small room to dry clothes, go to the airport I booked at the front desk, it is a business car is big, the driver put English music for you to listen to
Hotel near San Isidro,Lima45.5% of visitors choose this area
AAnonymous User2024.07.10
The room was average. There were two bottles of mineral water in the room on the day of check-in, but there were none afterwards. One of the two bottles of mineral water had its cap unscrewed. Google Maps shows it is a five-star hotel, but to be honest, it is not as good as a budget hotel
SS_KKWe stayed in one of the deluxe rooms at Naia Miraflores and found the room to be spacious, clean, and the bed very comfortable. The location is also great — central and convenient for exploring Miraflores
.
However, our experience was let down by some frustrating service issues. We arrived around midnight for check-in, having reserved two rooms, and were informed that only one room was ready. We were asked to wait 20 minutes for the second room. We politely asked if we could be given a different available room type instead, but were told we had to wait. Despite check-in being from 3pm that day — and our having paid for the full night — the staff offered no explanation or alternative. It felt like our concerns weren’t taken seriously.
Additionally, the shower water in the deluxe room was cold, which was another letdown.
If you're arriving late, we recommend calling ahead to confirm your room is ready to avoid a similar inconvenience.
GGuest UserLocation is unbeatable right in the Miraflores neighborhood. We stayed on the floor where all the rooms was newly renovated so that was very nice. Pool was closed for some reason, the spa locker rooms didn’t seem that lux. Staff were ok, nothing special, felt business-y and not very personal. Would stay here again.
AAnonymous UserThe room was average. There were two bottles of mineral water in the room on the day of check-in, but there were none afterwards. One of the two bottles of mineral water had its cap unscrewed. Google Maps shows it is a five-star hotel, but to be honest, it is not as good as a budget hotel
AAnonymous UserVery good service, good attitude
Facilities: Complete
Hygienic: clean and tidy
Environment: Design and service of five-star hotel
Good and worth recommending. The best hotel in Lima. Very good stay. Nice. Will come again.
GGuest UserVery friendly! We arrived in the morning and had not had time to check in. The buffet was almost over, so we went to eat the buffet first. The service attitude was also very good. The location was also good. It was just under renovation, the whole corridor had a smell, and the facilities in the room were also very old. In summary, the software was very good, and the hardware was average.
GGuest UserFriendly and helpful staff. The chef in the restaurant cooked for me the best stir fry. And the receptionists were all very helpful. The organized my tours for me
PPENGThe room is very old, but there are two big 𥦬 households blowing very 𨥤 clothes, I like to have windows open, there is a small room to dry clothes, go to the airport I booked at the front desk, it is a business car is big, the driver put English music for you to listen to
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