The staff were very kind and helpful. One of the receptionists even spoke a little Japanese. It's super convenient having a convenience store right nearby. Plus, a shopping mall is just a quick taxi ride away, which is great. The restaurant has a lovely atmosphere with a pool, and the food is delicious. The room felt a bit old, but I guess that's typical for Asia. After a couple of nights, I got used to it. I felt completely safe and comfortable during my stay. Thank you!
The room is good, but during our first night we noticed that our sheets and pillowcases smelled a little weird because it had not dried fully so we had to request for new ones. The place is clean and the bed is comfy.
Great service. Parking was kind of far. The pool was were nice and the beach was nice. The food was expensive and not really that great. There's a little restaurant on the beach. Adjacent to the hotel that has very good food. Very reasonable there's a lot of interesting stuff around there. Nightlife singers. It's interesting place walk around
The staff and the watch crew were friendly. However, the only downside was that if you book online, the hotel vehicle service is a paid service, which was disappointing.
The cost is also about twice as expensive as Grab.
Only negative impression was with the breakfast buffet.
Got free parking, but it's just hidden. If you have a car, it's a great place to stay. However, for backpackers on the go, it might not be the best option. The front desk staff are friendly, and the rooms were fantastically clean. My only negative impression was with the breakfast buffet. Since we came up at 9:30 onwards, the buffet line wasn't refilled, mentioning that we came up late. I understand that for two people, there's no need to refill, but at least offer food that's sufficient for two people, as we also paid for the full package. The coffee wasn't hot, and the creamer just floated on it. Good thing there was an à la minute egg counter.
2nd time here. It’s our quick escape when we want to celebrate a milestone sa family namin. Conveniently located sa heart of Angeles City. Literal na staycation kasi we don’t need to go out to eat dinner meron room service. Kaya we ordered our food sa Cactus Smokehouse and Fortune HK Seafood Resto. Plus meron pang promo na buy 1 drink and get one free sa cafe sebastian nila. Gusto ko yung iced matcha latte there. Free buffet breakfast is decent for the price. Meron lang lang food choices dun na hindi pasok sa panlasa ko that time. Lahat ng staff dun are welcoming.
The location is a little difficult to find. The room is small. Is this price acceptable? There is a pool and restaurant. There was live music on Saturday night, and I was able to relax in the restaurant. They also had all-you-can-eat samgyeosal. You are not allowed to bring your own food, but there are no convenience stores nearby, and the prices for cooking beer are cheap and reasonable. I didn't have time to get a massage, so I couldn't do it. It has a pool and seems to be popular with families. Breakfast was plentiful.
We stayed overnight for a fun run event and it was conveniently located near Clark Parade Grounds. Apart from its accessibility to other establishments, we loved how accommodating their staffs were as well as the good quality of food that they served during the breakfast buffet.
The hotel's location is excellent. After shopping at SM Mall, you can easily go back to rest and drop off your purchases. Dining is also very convenient, and massages are readily available within the mall, or you can even get in-room service. Overall, it's pretty good, though the room is a bit small.
A significant drawback is the extremely poor soundproofing. The issue isn't noise from other guests, but rather the heavy traffic outside at night. So, I highly, highly recommend bringing earplugs; they'll make a huge difference.
Okay, I didn't expect the room to be that small, there's no telephone in the room, you have to go downstairs if you want to ask something, there's no food inside the hotel😌not worth it for me.
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GGuest UserMy experience at Le charme Hotel was nothing short of exceptional. From the moment I arrived, I was greeted with warm smiles and impeccable service. The staff went above and beyond to make me feel welcome, demonstrating genuine care and professionalism throughout my stay.
The room was beautifully designed—spotlessly clean, spacious, and incredibly comfortable. Every detail, from the luxurious bedding to the thoughtful amenities, reflected a commitment to quality. I especially loved the stunning view and the quiet, relaxing atmosphere.
The facilities were top-notch. The pool and fitness center were well-maintained, and the on-site dining was fantastic. The breakfast selection was fresh and varied, and every meal I had was delicious.
What truly set this hotel apart, though, was the attention to detail and the personalized service. Whether it was arranging transportation, offering local recommendations, or simply checking in to ensure everything was perfect, the staff made the experience feel special.
I can confidently say that Le charme Hotel lives up to its name—this was one of the best hotel experiences I’ve ever had. I highly recommend it to anyone looking for comfort, quality, and exceptional hospitality. I will absolutely be returning!
JJulia031089We stayed at this hotel to be closer to the jumping off point for the Mount Pinatubo hike. For this price it’s quite nice I guess, at least it was clean and the food was surprisingly awesome!! We had dinner there and were really impressed. But I didn’t get a good sleep in the room, it was too noisy outside, by the pool. Other hotel guests had fun drinking and enjoying themselves. At around 2 am I went down and asked the guy at the reception to take care of the noise since it was IMPOSSIBLE to sleep. Also, the room smelt like old cigarettes’ smoke. Plus, the aircon would turn off every few minutes, so we had to get up and turn it on again. It was a torture for me to sleep there. The hotel is right beside the main road, so we could hear all the cars and bikes passing by.
We would come back for the food, but never to stay overnight
GGuest UserI had a wonderful stay at Palette Hotel! From the moment I arrived, the staff were very welcoming, polite, and attentive, making sure I felt comfortable throughout my visit. The room was spotless, well-maintained, and had all the essentials for a relaxing stay. I especially appreciated the cozy ambiance and the attention to detail in both cleanliness and comfort.
The location is also very convenient, close to key spots in the area, yet still peaceful enough for a good night’s rest. The service was consistently excellent — from quick responses to requests to the warm smiles that made the experience even more pleasant.
Overall, Palette Hotel exceeded my expectations. I would highly recommend it to anyone looking for a clean, comfortable, and hospitable place to stay. I’ll definitely come back on my next trip!
DDavinnThe location is very convenient to the event that we are going to participate in. Very close to our favourite korean restaurant (Seoul), and Ayala Harbour Point. The hotel facilities are good and clean, there is an infinity pool at the roof deck and fitness centre at the 4th level. As for the room, this is one of the hotels we checked in that we feel relaxed, we have 2 double size beds, balcony overlooking the city and subic sea side, spacious T&B and living space wherein we manage to do our warm-up prior to the event. All the staff are very polite and hospitable. They have a restaurant we haven't tried since we preferred to eat in Seoul Resto, opposite of the street is the Royal Duty Free where you can buy other stuff that you might need during your stay.
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