Hotels With Spa in Texas, United States

Hotel bem limpo e com um ótimo custo benefício, atendimento excelente

My experience at this hotel was a good one. It's next to the airport and the hotel provides a shuttle service. The staff at the front desk are extremely friendly and helpful. The breakfast was good. The room was clean and spacious. I had a great stay.

The room is large; the supporting facilities and equipment are good. It is equipped with a Dyson hair dryer and a kettle that Chinese people like. But my people live I feel super bad: 1.) I arrived at the hotel on a long-distance international flight 2:30 minutes earlier than the stipulated 3pm check-in time. Jalisa, the check-in service staff, told me very forcefully that if I wanted to check in in advance, I would have to pay US$75💲 There was nothing negotiable room. 2) After finding another service staff to explain the situation and help us check in, they were told that we had to pay 5 days of room charges and a deposit of US$400 (I paid all 5 days of room charges when booking with Ctrip) and needed to check and wait. ⌛️I also actively called Ctrip, and 1 hour and 30 minutes have passed since the check-in procedures were completed. 3.) The hot water was not hot when I took a shower on the first day I checked into the hotel. I couldn’t take a shower and called room service. A repairman came to fix it and the hot water was a little hotter. I thought the hot water ♨️ should continue to be maintained the next day. Unfortunately, there was still no hot water the next day♨️ I took a shower and called Room service. No one answered the phone. I called the front desk 7 times in a row and no one answered. I had to go downstairs to the hotel front desk to report the hot water problem (same experience) Jalisa’s attitude was also super bad👎 She just said very coldly that I will take note of your needs. I then asked when someone will come to help me fix the hot water problem. The answer was that I don’t know because it was late (9:00 local time). 45pm) I said that the hotel has 24-hour service, but she said no and kept giving you all kinds of excuses. I was very angry. At this time, a male service staff next to me (after completing the service procedures for another guest) looked at me. Go down and help me, inform me that I will contact someone to repair it and ask me to go back to the room to wait (with the help of the male service staff, I got hot water after about 10 minutes♨️ and can take a shower) 4.) In the following days, whenever I pass by the front desk, I will go back to the room and wait. When I met Jalisa (the front desk clerk), she gave me a cold look. This is my stay experience of 6 days and 5 nights.😅😅

Absolutely amazing resort! Restaurant, pool and spa, you never have to leave! The best part is easily the service though. They are always so great here and they definitely go above and beyond in their personal service to you the customer. They have a great restaurant and bar! The food is good and the bars are always open and ready to serve! My only complaint was it wasn’t busy and they closed the restaurant early….which I get but I almost felt like they rushed us out. However it was fine and we were happy to hit the other bar so the staff could go home since there were only two people there anyways.

Great experience here, the room was great and the king bed was extremely comfortable. The staff friendly at the front desk and the restaurant and bar. Charles the bartender was amazing, very professional, and extremely friendly. Overall, will look to stay here again.

Beautiful hotel and accessible location. The shower/ tub had some sort of strange leak from the ceiling that you could hear dripping all night but other than that it was great.

Facilities: It is an older hotel, but the hotel building is very large, so it should be used for meetings or events. Hygiene: OK, clean and tidy. Environment: There is a back garden, and the atmosphere and environment of the restaurant are good. Service: OK, but you need some patience. The hotel delayed the breakfast confirmation for a long time at first, but it was finally resolved.

Recent stay was alright besides the ice machine wasn't working at all. The room was nice and clean and the service wasn't too bad considering me and my husband are regular customers so they know us pretty well

Nice hotel the restaurant in the hotel had great food but very pricey 16.00 for a hamburger the pool is inside and it was like a giant hot tub the water was just right and warm and not freezing like some swimming pools are.the beds were somewhat cozy, but they didn't have soap and enough towels so we had to get more from the front desk they didn't have bar of soap but got shampoo and conditioner for soap to wash ourselves. And the air conditioning is not that great 1 small little square box in the wall struggling to push air out. We had to put it on 62 and run all night then finally cooled off the next day, but it took all night to cool the room.

I really like this hotel, the breakfast is very rich, the service is very warm, the front too, and the Chinese service, too intimate, the room is big enough, clean enough! I have cleanliness, saying no pressure!

The room is large; the supporting facilities and equipment are good. It is equipped with a Dyson hair dryer and a kettle that Chinese people like. But my people live I feel super bad: 1.) I arrived at the hotel on a long-distance international flight 2:30 minutes earlier than the stipulated 3pm check-in time. Jalisa, the check-in service staff, told me very forcefully that if I wanted to check in in advance, I would have to pay US$75💲 There was nothing negotiable room. 2) After finding another service staff to explain the situation and help us check in, they were told that we had to pay 5 days of room charges and a deposit of US$400 (I paid all 5 days of room charges when booking with Ctrip) and needed to check and wait. ⌛️I also actively called Ctrip, and 1 hour and 30 minutes have passed since the check-in procedures were completed. 3.) The hot water was not hot when I took a shower on the first day I checked into the hotel. I couldn’t take a shower and called room service. A repairman came to fix it and the hot water was a little hotter. I thought the hot water ♨️ should continue to be maintained the next day. Unfortunately, there was still no hot water the next day♨️ I took a shower and called Room service. No one answered the phone. I called the front desk 7 times in a row and no one answered. I had to go downstairs to the hotel front desk to report the hot water problem (same experience) Jalisa’s attitude was also super bad👎 She just said very coldly that I will take note of your needs. I then asked when someone will come to help me fix the hot water problem. The answer was that I don’t know because it was late (9:00 local time). 45pm) I said that the hotel has 24-hour service, but she said no and kept giving you all kinds of excuses. I was very angry. At this time, a male service staff next to me (after completing the service procedures for another guest) looked at me. Go down and help me, inform me that I will contact someone to repair it and ask me to go back to the room to wait (with the help of the male service staff, I got hot water after about 10 minutes♨️ and can take a shower) 4.) In the following days, whenever I pass by the front desk, I will go back to the room and wait. When I met Jalisa (the front desk clerk), she gave me a cold look. This is my stay experience of 6 days and 5 nights.😅😅

Facilities: It is an older hotel, but the hotel building is very large, so it should be used for meetings or events. Hygiene: OK, clean and tidy. Environment: There is a back garden, and the atmosphere and environment of the restaurant are good. Service: OK, but you need some patience. The hotel delayed the breakfast confirmation for a long time at first, but it was finally resolved.

Thank you very much. Facilities: Very good All very good

I really like this hotel, the breakfast is very rich, the service is very warm, the front too, and the Chinese service, too intimate, the room is big enough, clean enough! I have cleanliness, saying no pressure!

It was a nice hotel, but an old one. You could tell that by the color of everything. However, they kept it quite clean and maintained. It was really nice for the price. Not too far from the West Loop area. The breakfast was just okay. Overall - I’d stay it’s a nice place for a short stay.

Great food with wonderful location to the airport. The counter service is great as well, very nice to answer questions whilst they do love this job to sell Marriott membership in a quite proper and pleasant manner

The hotel is good and has been staying here. There is a Hong Kong guy who speaks Chinese at the front desk. The people are very nice. There are some restaurants around, as well as gallaria, and it is convenient to eat and eat. Traveling with children is very good, the bed is big. Breakfast is average. The room has a coffee machine and a microwave.

My husband and I had a wonderful stay. Christine at check in went above and beyond to make sure are stay was wonderful and that it was The room was very clean and the bed was very comfy. Thank you so much Christine for a awesome and wonderful s Quite stay.

Overall it is very good, reception service, work efficiency, rich breakfast, facilities and environment, room hygiene, etc. The reason why the service was given one less point is because a front desk clerk made a mistake and swiped my room fee from my card when I bought water last night (I booked through Ctrip, paid with Alipay, and paid before the hotel) It has been deducted from the Ctrip account), overall I still highly recommend this hotel.

The room is very clean and comfort. But there is no really breakfast buffer provided. It just a snack bar for breakfast.

The room is large; the supporting facilities and equipment are good. It is equipped with a Dyson hair dryer and a kettle that Chinese people like. But my people live I feel super bad: 1.) I arrived at the hotel on a long-distance international flight 2:30 minutes earlier than the stipulated 3pm check-in time. Jalisa, the check-in service staff, told me very forcefully that if I wanted to check in in advance, I would have to pay US$75💲 There was nothing negotiable room. 2) After finding another service staff to explain the situation and help us check in, they were told that we had to pay 5 days of room charges and a deposit of US$400 (I paid all 5 days of room charges when booking with Ctrip) and needed to check and wait. ⌛️I also actively called Ctrip, and 1 hour and 30 minutes have passed since the check-in procedures were completed. 3.) The hot water was not hot when I took a shower on the first day I checked into the hotel. I couldn’t take a shower and called room service. A repairman came to fix it and the hot water was a little hotter. I thought the hot water ♨️ should continue to be maintained the next day. Unfortunately, there was still no hot water the next day♨️ I took a shower and called Room service. No one answered the phone. I called the front desk 7 times in a row and no one answered. I had to go downstairs to the hotel front desk to report the hot water problem (same experience) Jalisa’s attitude was also super bad👎 She just said very coldly that I will take note of your needs. I then asked when someone will come to help me fix the hot water problem. The answer was that I don’t know because it was late (9:00 local time). 45pm) I said that the hotel has 24-hour service, but she said no and kept giving you all kinds of excuses. I was very angry. At this time, a male service staff next to me (after completing the service procedures for another guest) looked at me. Go down and help me, inform me that I will contact someone to repair it and ask me to go back to the room to wait (with the help of the male service staff, I got hot water after about 10 minutes♨️ and can take a shower) 4.) In the following days, whenever I pass by the front desk, I will go back to the room and wait. When I met Jalisa (the front desk clerk), she gave me a cold look. This is my stay experience of 6 days and 5 nights.😅😅

Facilities: It is an older hotel, but the hotel building is very large, so it should be used for meetings or events. Hygiene: OK, clean and tidy. Environment: There is a back garden, and the atmosphere and environment of the restaurant are good. Service: OK, but you need some patience. The hotel delayed the breakfast confirmation for a long time at first, but it was finally resolved.

Thank you very much. Facilities: Very good All very good

I really like this hotel, the breakfast is very rich, the service is very warm, the front too, and the Chinese service, too intimate, the room is big enough, clean enough! I have cleanliness, saying no pressure!

It was a nice hotel, but an old one. You could tell that by the color of everything. However, they kept it quite clean and maintained. It was really nice for the price. Not too far from the West Loop area. The breakfast was just okay. Overall - I’d stay it’s a nice place for a short stay.

Great food with wonderful location to the airport. The counter service is great as well, very nice to answer questions whilst they do love this job to sell Marriott membership in a quite proper and pleasant manner

The hotel is good and has been staying here. There is a Hong Kong guy who speaks Chinese at the front desk. The people are very nice. There are some restaurants around, as well as gallaria, and it is convenient to eat and eat. Traveling with children is very good, the bed is big. Breakfast is average. The room has a coffee machine and a microwave.

My husband and I had a wonderful stay. Christine at check in went above and beyond to make sure are stay was wonderful and that it was The room was very clean and the bed was very comfy. Thank you so much Christine for a awesome and wonderful s Quite stay.

The room is very clean and comfort. But there is no really breakfast buffer provided. It just a snack bar for breakfast.

The room was big and clean, and the front desk staff was very friendly. The only problem is that the air conditioner is too loud, which affects sleep at night. It is very close to the food court in China Town, so it is very convenient to eat.

Beautiful hotel and accessible location. The shower/ tub had some sort of strange leak from the ceiling that you could hear dripping all night but other than that it was great.

Nice hotel the restaurant in the hotel had great food but very pricey 16.00 for a hamburger the pool is inside and it was like a giant hot tub the water was just right and warm and not freezing like some swimming pools are.the beds were somewhat cozy, but they didn't have soap and enough towels so we had to get more from the front desk they didn't have bar of soap but got shampoo and conditioner for soap to wash ourselves. And the air conditioning is not that great 1 small little square box in the wall struggling to push air out. We had to put it on 62 and run all night then finally cooled off the next day, but it took all night to cool the room.

Except for the overall price increase during the concert, everything else is pretty good.

Booked a king room. When we arrived they said they were overbooked on king rooms and put us in a queen. I called down and let the front office know that I paid more to guarantee a king and they found us one and the room felt newer and nicer. Overall great experience.

Our stay was good. The only problem we had was getting the shuttle - the person who answered the phone to assistance was not helpful. The shuttle took 45 minutes to arrive. After we got to the hotel, everything went smoothly except that they charged us the full rate a second time. I am working with trip.com now to resolve the matter. The hotel itself was very clean and comfortable. Photo of the shop attached to help others find what they are looking for.

Everything was great only wish they had USB ports for chargers in the room.

I thoroughly enjoy my stay when at the Marriott downtown. I would wish the valet parking service could be swifter as I had to wait about 20 minutes for my car to arrive even after calling for it to be pulled before checking out of the hotel. Other than this, my stay was as good as it has been in the past

Overall the room was great and spacious. The location is well situated and easily accessible to shopping and dining options. Unfortunately the elevators had issues and needed to wait long times to come and go.

Everything was great, the service and amenities. Very courteous to everyone and a lot of hospitality given here and there. The elevator shaky at times other than thought the place was pretty solid. Food wasn’t offered due to COVID but the food in the city is amazing and worth eating I’d recommend.

Location and cleanliness is great! I was a bit disappointed with my stay at Warwick. To start off the valet is a nightmare when the hotel is busy. There aren’t a lot of options for parking so we had to use this service. During the late evenings, you will have to park your own vehicle and drop keys off with front desk. Yet you still are charged for valet. There aren’t very many staff to assist with baggage. The front desk is less than willing to assist. I understand they maybe understaffed and over worked but it also shows. There are certain amenities we did not get such as robes, slippers, use of shuttle vehicle. Again this could be due to staffing but still a disappointing experience. I would advise to plan according for a less than 4 star experience.