The most worth staying at the Iraqi Lion Hotel, the location is superb, connected to the pier site. The front desk is very five-star hotel temperament, service is in place, courteous, the room is superb, I am a little reluctant to leave the room, I will definitely stay here next time I come to Crete. In particular, the hotel breakfast is great, every waiter is very nice!
This five-star hotel on Ke Island has excellent service. The breakfast is rich, with more fruits than other hotels and large portions. I also chose to have dinner at the hotel, which was very cheap and tasted very good. It is worth recommending. There is also an archaeological museum near the hotel, which is a 3-4 minute walk away, and there is also a square, which is very close to the city center. The hotel also has a swimming pool and a gym on the underground floor. The room card cover has complete information, and you can understand the business hours of various dining and leisure activities in the hotel at a glance.
The reception was very warm and thoughtful. I just arrived at the hotel to send the free mint soda special drink, because our flight was late, they also gave late check out. Helping to call a taxi, store luggage, etc. is also very skilled and fast, the room is clean, because we are traveling in the off-season, this store is very cost-effective
The hotel staff was very enthusiastic and upgraded the room for free. The room was very spacious and clean. The terrace had a beautiful view, facing the sea, and you could see the lighthouse. The bedding was comfortable and I slept for more than eight hours. The breakfast was rich and delicious. It was very close to the old town and a ten-minute walk to the port. It was a very good hotel.
The breakfast variety is very rich and the location is very good on the top floor. The room was very good, there was hair on the pillow, but it didn't matter if I was thrown in the cabinet. As other guests comment, the block downstairs is very unfriendly, I don't know if they will attack people, but at least it looks scary, girls are best not to pass there at night
The location of the hotel is definitely very good and a plus point.
We were greeted in a friendly manner and the lady at the bar gave us a welcome drink. The hotel looks quite high-quality at the entrance and you feel like you're in good hands. I would say it's not 5-star level, but around 3.5-4 absolutely.
The room we were given unfortunately had no windows (the description said there was one). No problem for us. Our biggest criticism is that there was no door in the shower because it had been removed. So you couldn't shower properly without water spraying outside. When we told reception, they just said ”we didn't know” and preferred to answer the ringing phone and leave the guest standing there. Who would know if not the hotel, so unfortunately it's far from 5-star service. We expected a small apology and that the problem would be taken care of. I think it's a real shame that you pay so much money and then get a room that doesn't meet the standard and isn't really at the level you want it to be given to guests. Luckily we only spent one day here and had previously spent the week in a real 5-star hotel.
I can really only give this hotel 3/5 stars overall.
The room was elegant and had everything one would need. The staff was very helpful and friendly. The breakfast was amazing with plenty of tasty food and excellent service.
This hotel is on the island and it can be said to be a very good living environment. The swimming pool is very beautiful, the breakfast is also very good, and the small bar in front of the door is full of atmosphere. Well, that's it.
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117 reviews
9.2/10
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8.6/10
Very Good
MM34924****It's rare to find such a cost-effective hotel in Europe, located in the city center and close to everything. The room is spacious and relatively new. There is actually a pad in the room that can be used. I happily followed the show. Every waiter has a super nice attitude. The breakfast is also good, it changes a little every day, and there are discounts for eating in the restaurant downstairs. very satisfied
The only drawback is that it's a little noisy downstairs at night
ААнастасія ГлавацькаToday, I have landed back home after spending amazing week at this family-run hotel. I can definitely tell you that it was one of the best holidays I have ever had, filled with nice people and great Greek weather. The hotel is located very conveniently, you have a lot of shops and restaurants nearby. Lidl is just 5-7 min walk. Next to the hotel there was a great coffee shop- Move on. Next to the hotel there is a bus stop which will take you to Chania city centre for a nice promenade and a delicious dinner. Hotel itself is of an apartment style with amazing pool which was always well-maintained and clean. Every day the girls made sure that our room is clean and we have new towels, and they were making quite impressive compositions from flowers and towels😁 The manager of the hotel was extremely friendly and always dealt efficiently with any requests we had. Breakfast was delicious and overall our stay was extremely enjoyable. Definitely visit this hotel to feel the amazing Greek hospitality.
GGuest UserThe location of the hotel is definitely very good and a plus point.
We were greeted in a friendly manner and the lady at the bar gave us a welcome drink. The hotel looks quite high-quality at the entrance and you feel like you're in good hands. I would say it's not 5-star level, but around 3.5-4 absolutely.
The room we were given unfortunately had no windows (the description said there was one). No problem for us. Our biggest criticism is that there was no door in the shower because it had been removed. So you couldn't shower properly without water spraying outside. When we told reception, they just said ”we didn't know” and preferred to answer the ringing phone and leave the guest standing there. Who would know if not the hotel, so unfortunately it's far from 5-star service. We expected a small apology and that the problem would be taken care of. I think it's a real shame that you pay so much money and then get a room that doesn't meet the standard and isn't really at the level you want it to be given to guests. Luckily we only spent one day here and had previously spent the week in a real 5-star hotel.
I can really only give this hotel 3/5 stars overall.
55580****There is a double bed and a single bed in the room. Although the space is not large, it is fully furnished: there is a wardrobe and a desk. The bathroom is not small, and there is a small window for ventilation. We had a corner room with a long balcony. Although the room faces a side street, the doors and windows are well insulated so you don't feel noisy when sleeping at night. The location of the hotel is pretty good, six or seven minutes' walk from the Lion Fountain. The front desk is greeted by a friendly uncle who speaks English, and the check-in and check-out procedures are simple and quick. There is a bus right in front of the hotel. Whether you are coming from the airport or taking a bus to Heraklion, there is a direct bus stop at the door. Hygiene is OK, there is a hot water kettle. Breakfast was richer than I expected. All in all, the price/performance ratio is very good.
GGuest UserThis is an excellent hotel located right in the old town of Rethymno. It was easy to explore the charming streets on foot, and the central bus station—perfect for day trips—was just a 10-minute walk away. The staff were incredibly friendly and eager to share local tips and recommendations, which made my stay even more enjoyable.
The breakfast offered a classic continental selection, including fresh eggs, sausages, bread, pastries, and fruits. Everything was fresh and satisfying. While the swimming pool is on the smaller side, it was a lovely bonus and a great spot to cool off after a day of sightseeing.
I would happily stay here again on my next visit to Rethymno.
GGuest UserThe room is relatively simple but clean, including disposable slippers. The breakfast on the 6th floor is also relatively simple, but the view is excellent. You can see the Venetian Castle on the seaside of Heraklion. It is also very close to various attractions.
AAmyThe room was spacious and the hotel was super clean and extremely comfortable. Everything felt brand new and the service was really 5 star. We were happily surprised to learn that the indoor swimming pool is actually just a giant jacuzzi. We spent an hour there on our last night which was super nice. The bed is really comfortable and the place is quiet. There is a valet service for parking your car and we got welcome drinks and snacks on arrival. Thanks again for the free bottle of wine and fruit bowl as a VIP welcome gift. We really enjoyed and will come back to this hotel if we ever visit Chania again one day.
GGuest UserThe most worth staying at the Iraqi Lion Hotel, the location is superb, connected to the pier site. The front desk is very five-star hotel temperament, service is in place, courteous, the room is superb, I am a little reluctant to leave the room, I will definitely stay here next time I come to Crete. In particular, the hotel breakfast is great, every waiter is very nice!
GGuest UserEvery hotel staff was smiley, friendly and helpful. We received welcome snacks snd message in the room. The room was modern with air condition, high ceiling and nice amenities. Breakfast was buffet-style as and adequate. Location is very close to many shops and restaurants but without the noise. I enjoyed the deep tissue massage at their spa.
Enhancement areas suggested for Room 11: shower door does not close; the queen bed was two separate single beds put together instead of one mattress, and with separate bedcover sheets instead of one queen sized bedcover sheet; a kettle would have been useful.
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