Pleasant hotel. Friendly staff. Have stayed here before when visiting relatives. Walking distance to the train station and there is a restaurant chain across the road for lunch and evening meals if you don't fancy going into town..
The location is very convenient. We arrived at London Heathrow Airport in the evening and then took the bus to York. This location takes about 3 hours from London. It is very convenient to have a rest and sleep next to the highway and then drive up in the morning.
The hotel environment is very good, clean, free parking, breakfast is OK, and the price is very attractive.
Our recent stay at the Leonardo Derby City Centre was exceptionally enjoyable. The hotel’s prime location is great. The pricing was reasonable, and we made the decision to upgrade to the executive room. This upgrade provided us with complimentary alcoholic beverages, chocolate cans of soft drinks, coffee at the hotel bar, and a 20% discount on food, which proved to be a worthwhile. It also has underground parking (get there early to secure a position. We would certainly recommend this hotel for future stays.
The receptionist was very pleasant and helpful. The room itself was very tired and had a few areas that needed attention I.e. the shower head sprayed everywhere and there was no hand wash left in the bathroom. The main problem we had however was with noise and security! The walls are so thin you can hear people talking. Someone also tried to get into our room using a key but failed but then at around 1am, a guest entered out room via an adjoining room! She apologised and left very quickly but that left me on high alert all night so got very little sleep! Not sure I’d stay in a Days Inn again!
During our stay in a standard room, we had modest expectations based on the price point. Unfortunately, the room did not meet even those expectations. Here are some specific issues we encountered:
1. The bed was hard and uncomfortable, making it difficult to get a restful night's sleep.
2. The bathroom exhaust fan was not functioning correctly.
3. The furniture was uneven, and the TV was mounted in a way that caused it to bend on one side.
4. The air quality in the room felt heavy, and we could only open the window slightly.
Overall, these factors contributed to a disappointing experience in the standard room.
A well located very comfortable Hotel. Staff were always friendly and helpful. Well laid out lounge next to Reception with a bar and where breakfast was served and also had a snooker table. A nice touch which in the present economic situation, many Hotels would have ceased doing, was the daily chocolate mints
Lovely location, (pretty village) lovely grounds and impressive entrance. However, we weren’t in the main hotel. The room was large but old fashioned. The roof sloped at the sides which we banged our heads on several times. The window was small which made it stuffy and it was very dark, no main light in the bedroom only lamps. Bed was king size and comfortable. The room and bathroom was clean. We used the restaurant once for dinner and we had 2 breakfasts and the food was nice and reasonable priced. Breakfast was self service (as ours was included) with a good and plentiful variety. The staff were friendly and helpful but professional. We didn’t use the pool in the end as it meant going outside and back inside, as our room was not connected to a covered route to the pool.
Nothing really to complain about but we did expect the room to be a bit more luxurious. Slightly overpriced for the room. I expect the price was based on the available amenities.
I have used this place a few times for groups. This time they really fell short. There is no one in charge. Very difficult to speak to a manager.
Issues with the restaurant. Short staffed. Food was too salty. Soya sauce based dishes were not edible. No one asked when sent back unfinished if there was an issue. Only robots delivering food and very inexperience staff. Couldn't order more drinks in good time. Breakfast is buffet and is very basic. Ok. It is clean. However, for £250 a room I think that it is overpriced. Thank goodness for Trip.com much better rate 2 days before the event. Baths do not drain. Taps and fittings are loose or not finished properly.
Poor customer service overall, despite having 5 rooms in our group and dinner for 10. Said they would call me back. Which they have not. That was after speaking to a man who said that he was not the manager, had only worked there for 8 weeks, yet told me that I was not familiar with the service industries! Such a shame. Will have to find somewhere else next time. Not a hint of a smile or an apology or anything to say that he would feed back. 🤷
Located in Buxton, Charles Cotton Hotel is within a 15-minute drive of Goyt Valley and Dovedale National Nature Reserve. This hotel is 10.1 mi (16.2 km) from Peak District National Park and 14.8 mi (23.8 km) from Alton Towers.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a picnic area.
Stop by the hotel's restaurant for dinner, or grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 8:30 AM to 9:30 AM for a fee.
Free self parking is available onsite.
Stay in one of 17 guestrooms featuring flat-screen televisions. Digital television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include coffee/tea makers, and housekeeping is provided daily.
79 reviews
7.3/10
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9.6/10
Excellent
GGuest UserAn excellent short stay in this B&B situated above a tea room in the village of Bonsall.
Check-in is a small window of 2 hours between 2 and 4 pm but it does state that you can organise late check-in if you are stuck. Best to avoid the area around the Heights of Abraham when traveling in at the weekend as it gets very busy.
We were there just to check out the area for walking and it suited our needs perfectly. The owner greeted us and made sure we settled in and as a bonus, the tea room was still open to allow us to sample their delicious cakes before unpacking. We went to the Kings Head pub for dinner which is a 3-minute walk up the hill and I must say it was a good choice. Another place with great hospitality with a mix of locals and visitors but more importantly good honest grub.
Breakfast was probably one of the best we have ever had at a B&B it was plentiful and there was no compromise on quality, perfect to fuel us for another day on the hills.
Thank you for hosting us and giving us good value for money in an excellent location to explore the Peak District National Park.
GGuest UserLovely location, (pretty village) lovely grounds and impressive entrance. However, we weren’t in the main hotel. The room was large but old fashioned. The roof sloped at the sides which we banged our heads on several times. The window was small which made it stuffy and it was very dark, no main light in the bedroom only lamps. Bed was king size and comfortable. The room and bathroom was clean. We used the restaurant once for dinner and we had 2 breakfasts and the food was nice and reasonable priced. Breakfast was self service (as ours was included) with a good and plentiful variety. The staff were friendly and helpful but professional. We didn’t use the pool in the end as it meant going outside and back inside, as our room was not connected to a covered route to the pool.
Nothing really to complain about but we did expect the room to be a bit more luxurious. Slightly overpriced for the room. I expect the price was based on the available amenities.
GGuest UserThe room was a little musty, like someone had smoked in there, I asked for a key to open the window, I had to go down and fetch this myself (it was 1am) and the window still did not open.
Nice drinks tray, with nice biscuits and twinnings tea! Heater in the room works well.
Definitely in real need of refurbishing!!.
Breakfast was like entering a different hotel, attentive and friendly staff, no stale smell, food was fresh and had a good selection. Coffee was nice.
GGuest UserThe receptionist was very pleasant and helpful. The room itself was very tired and had a few areas that needed attention I.e. the shower head sprayed everywhere and there was no hand wash left in the bathroom. The main problem we had however was with noise and security! The walls are so thin you can hear people talking. Someone also tried to get into our room using a key but failed but then at around 1am, a guest entered out room via an adjoining room! She apologised and left very quickly but that left me on high alert all night so got very little sleep! Not sure I’d stay in a Days Inn again!
HHelaine G.During our stay in a standard room, we had modest expectations based on the price point. Unfortunately, the room did not meet even those expectations. Here are some specific issues we encountered:
1. The bed was hard and uncomfortable, making it difficult to get a restful night's sleep.
2. The bathroom exhaust fan was not functioning correctly.
3. The furniture was uneven, and the TV was mounted in a way that caused it to bend on one side.
4. The air quality in the room felt heavy, and we could only open the window slightly.
Overall, these factors contributed to a disappointing experience in the standard room.
JJam007Not too bad, apart from the construction going on in the hallways on our floor and longer walks to the lift and exit stairs, breakfast is reasonable, nice lady Honey, the breakfast staff nice staff, reception staff is good, room is good. Nice view.
GGuest UserStayed for two nights in this beautiful country hotel. A very warm welcome on arrival and then shown to a beautiful large room, The Kedleston. It had everything you could wish for and a very comfortable bed. I was staying to visit relatives nearby but it would make an excellent base for exploring the area. Kedleston Hall, National Trust is on the doorstep and a must to visit. Breakfast was freshly cooked and delicious, I didn’t eat in the evenings but the menu looked really good and if breakfast was anything to go on it will be fabulous. I will definitely return to stay and also take my family to the restaurant. Thank you to all your excellent staff for a very enjoyable stay.
TTammyWasn't actually able to stay at the hotel sdue to an error in their system. The hotel were accommodating to try and get is booked in on 3 extra dates but unsuccessful. Refused a refund on the issue. Can't say alot more other than a shame we were unstable to stay.
GGuest UserBreakfast is not really included as such. Only the continental buffet. This is cereal, fruits, cereal bars, baked items and a large selection of cakes, including mince pies, which was odd for breakfast. The hot breakfast requires a surcharge to be paid, something I’ve never experienced before. The full English would be best described as part English breakfast, with no sausages, tomatoes, or mushrooms included which is a bit of an insult when you’re paying a surcharge. I can’t fault the service, or anything else, but this felt a bit naughty to be doing.
GGuest UserThe casa is a very nice hotel to stay in. Check in quick and efficient and courteous staff as always. Plenty of parking spaces on site.
Room has air conditioning and a good bath room with power shower. Tea and coffee available with a mini fridge for milk and water included.
We had booked breakfast but completely forgot breakfast finished at 9am on a monday.
I'm hoping that maybe next time we may be able to use this feature. Though to be fair we should have ordered to the room the night before for a small £5.
A enjoyable stay nothing more to add.
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