We booked a cosy double for two nights in February. The first room we were given on the ground floor was not clean, it looked like it hadn’t been cleaned prior to our check in. The reception staff quickly changed our room which was much better. The general facilities were good, good bar service, pool / gym area was good. Only downside was the sauna wasn’t working.
We would recommend the hotel due to its excellent location, beautiful communal areas and grounds. Opting for a higher price room, overlooking the front of the property would be our choice if we stay again.
Had a lovely stay at ensana buxton crescent. Spa facility is fantastic. Its nicely scented everywhere at the hotel. Breakfast is delicious, very high quality ingredients. The crescent room is spacious. For this price and the quality of food and facility, i doubt if you can find anything better than this in uk.
The sanitation inside the hotel is very clean and tidy
The heating, hot water and water in the room are sufficient
There is a walking path near the hotel to go up the mountain to watch the sunrise 👍🏻
We stayed for 1 night for a special occasion. On arrival we were told that the spa was closed for an event which was very disappointing as I booked this hotel because of the spa & had planned to use the pool & sauna. This should gave been communicated at the time of booking. The building and grounds were impressive but on arrival our featured superior room was freezing cold. The reception turned on the heating at our request but this should have been done hours before our arrival given that it was 8 degrees outside. We sat for an hour in the room with our coats on before asking for a portable heater due to the radiators being only lukewarm. The room never really got warm & when we came back from dinner at 9.15 the heating had been turned off again & we had to ask for it to be turned on again. The food in the restaurant was very good & the servers were lovely but unorganised. We planned to have a drink in the hotel bar but it was so cold that it was empty and not comfortable to stay. I heard kore than one staff member complain about the cold in the hotel. What could have been a very pleasant stay was spoiled by the cold. Unfortunately, we will not return.
Needed convenient stopping point from Surrey to Chestefield, one night, for a funeral. Location ideal. Despite proximity to M1 itself, road noise was not excessive. Receptionist was really welcoming; gave me a choccie bar and bottle of water. You can stroll to the services for Mcdonald's or Costa - and WH Smith etc, (if open). . The overall decor is a bit 'tired' but everything was clean, bed fresh, coffee/tea facilities. Would have preferred the radio to be fitted by the bedside not table across the room (!). Freeview TV quite adequate for one night........ Bedroom was huge (guess it would double up as a family room at times) - and possibly I could have taken my dog with me, in which case the extra space was great.
For functionality cannot fault.
After an excuisite stay at the Stuart hotel over the Easter weekend I thoroughly enjoyed my time In the heart of timeless sophistication which lies an oasis designed for the discerning individual -- I Immersed myself in an exclusive stay that redefines grace and grandeur, complemented by a gastronomic experience that elevates continental flare to an art form — fresh, delicate, and unforgettable moments that has inspired me to book another visit in the near future.
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The service was great. We enjoyed two fantastic breakfasts and a good evening meal. Great room. Our daughter said it was the best shower she’d ever had!
This is a hotel with traditional British architecture. It is located in the center of the town and is very convenient for visiting the town. We stayed on the third floor and had to walk up the stairs, but we could ask them to help carry the luggage up. The room was small but nostalgic. If you expect it to be like a big hotel, you might be disappointed, but this is a place the British love. The breakfast is good. Overall, I am quite satisfied with this choice!
I didn't book the old hall, but this one is really good. The cleanliness and comfort of the room is my most important. The decoration is red classical style. There is a wedding atmosphere under the floor.
The place was nice and simple. Very good location near the station and not far from the city centre. Good value for money if you are looking for somewhere to stay for a few nights. Staff were pleasant.
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GGuest UserWe stayed for 1 night for a special occasion. On arrival we were told that the spa was closed for an event which was very disappointing as I booked this hotel because of the spa & had planned to use the pool & sauna. This should gave been communicated at the time of booking. The building and grounds were impressive but on arrival our featured superior room was freezing cold. The reception turned on the heating at our request but this should have been done hours before our arrival given that it was 8 degrees outside. We sat for an hour in the room with our coats on before asking for a portable heater due to the radiators being only lukewarm. The room never really got warm & when we came back from dinner at 9.15 the heating had been turned off again & we had to ask for it to be turned on again. The food in the restaurant was very good & the servers were lovely but unorganised. We planned to have a drink in the hotel bar but it was so cold that it was empty and not comfortable to stay. I heard kore than one staff member complain about the cold in the hotel. What could have been a very pleasant stay was spoiled by the cold. Unfortunately, we will not return.
GGuest UserAn excellent short stay in this B&B situated above a tea room in the village of Bonsall.
Check-in is a small window of 2 hours between 2 and 4 pm but it does state that you can organise late check-in if you are stuck. Best to avoid the area around the Heights of Abraham when traveling in at the weekend as it gets very busy.
We were there just to check out the area for walking and it suited our needs perfectly. The owner greeted us and made sure we settled in and as a bonus, the tea room was still open to allow us to sample their delicious cakes before unpacking. We went to the Kings Head pub for dinner which is a 3-minute walk up the hill and I must say it was a good choice. Another place with great hospitality with a mix of locals and visitors but more importantly good honest grub.
Breakfast was probably one of the best we have ever had at a B&B it was plentiful and there was no compromise on quality, perfect to fuel us for another day on the hills.
Thank you for hosting us and giving us good value for money in an excellent location to explore the Peak District National Park.
GGuest UserWhat a great hotel. Every member of staff I encountered was well trained and knew exactly how to engage guests and ensure their visit was exactly as they wanted it to be. From entering the hotel and breathing in the most beautiful fragrance to immaculate well designed rooms - plug and USB sockets built into the bed frame! I wish I had been able to try the spa - next time! I was supposed to get to the hotel earlier and had a table booked, but I was delayed so I had to cancel it - the menu looks amazing and certainly worth a visit for that alone. The buffet breakfast was plentiful with the usual English breakfast items, an assortment of continental options (fruit, salami and the like) and tea and filter coffee, refilled by the attentive restaurant team. I wish I lived closer so I could go to some of the special events they put on in here. Just check out the hotel website to see what I mean.
GGuest UserNeeded convenient stopping point from Surrey to Chestefield, one night, for a funeral. Location ideal. Despite proximity to M1 itself, road noise was not excessive. Receptionist was really welcoming; gave me a choccie bar and bottle of water. You can stroll to the services for Mcdonald's or Costa - and WH Smith etc, (if open). . The overall decor is a bit 'tired' but everything was clean, bed fresh, coffee/tea facilities. Would have preferred the radio to be fitted by the bedside not table across the room (!). Freeview TV quite adequate for one night........ Bedroom was huge (guess it would double up as a family room at times) - and possibly I could have taken my dog with me, in which case the extra space was great.
For functionality cannot fault.
GGuest UserWe booked a cosy double for two nights in February. The first room we were given on the ground floor was not clean, it looked like it hadn’t been cleaned prior to our check in. The reception staff quickly changed our room which was much better. The general facilities were good, good bar service, pool / gym area was good. Only downside was the sauna wasn’t working.
We would recommend the hotel due to its excellent location, beautiful communal areas and grounds. Opting for a higher price room, overlooking the front of the property would be our choice if we stay again.
GGuest UserAwesome 1 night stay over, used the gym facilities in this occasion and were of an excellent standard all round. As always, cannot praise the staff enough and the beautiful room once again! 10 out of 10 ☺️
PPinkFrom the outside, the hotel makes a charming first impression with its elegant façade, ornate balconies, and a warmly lit lobby that exudes a sense of old-world charm. The check-in process is smooth, and the staff are courteous and eager to help.
The room was clean and spacious, the décor is a bit dated but it adds a character to the place and I like it. The only small issue was, there’s no window only a door to the balcony which is locked and we cannot access it making the room stuffy.
Also, it was difficult to relax or get a good night’s sleep due to a noise of exhaust fan in the bathroom throughout the night.
The bed was comfortable and having an iron was a bonus.
Will I stay again? Definitely.
GGuest UserStayed for two nights in this beautiful country hotel. A very warm welcome on arrival and then shown to a beautiful large room, The Kedleston. It had everything you could wish for and a very comfortable bed. I was staying to visit relatives nearby but it would make an excellent base for exploring the area. Kedleston Hall, National Trust is on the doorstep and a must to visit. Breakfast was freshly cooked and delicious, I didn’t eat in the evenings but the menu looked really good and if breakfast was anything to go on it will be fabulous. I will definitely return to stay and also take my family to the restaurant. Thank you to all your excellent staff for a very enjoyable stay.
GGuest UserThe hotel itself was very nice. The room was large and comfortable (maybe too warm at times). The room facilities and freebies and bathroom was very nice and felt quite luxury. The hotel is in a natural and beautiful area where you can go hiking around it on trail, and there is a pub next door. The breakfast was lovely with varied choice. The restaurant for dinner was expensive but served great food. Parking wasnt much of an issue which made things easier. All in all a great experience, and the value for money was brilliant. My only downside was that its difficult to travel anywhere without a car from the hotel. No complaints otherwise.
JJoannebtfWe recently stayed at this hotel and were very impressed by the staff — they were consistently friendly, courteous, and helpful throughout our stay. The bed was also exceptionally comfortable, which made a positive difference.
However, the interior of the rooms did not quite match the photos provided online. Our group stayed in three different rooms, and unfortunately, none of the thermal meters were functioning properly. The rooms were uncomfortably hot, making it difficult to fall asleep. In my own room, the washbasin was also clogged, which caused further inconvenience.
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