Hotels With bar in Phu Tho Province, Vietnam

"I am satisfied with the services at this resort: polite, enthusiastic staff, good communication, clean room hygiene, good tram service, guide, detailed introduction to each category, swimming pool, restaurant, children's play area, scenic garden, pagoda"

"The hotel pretty much lives up to its description. The room was good and clean: crisp bed linen, towels, and toiletries – all up to standard. The breakfast was very good for Vietnam, with a buffet that offered a good variety. We also had lunch at the same restaurant and really enjoyed the green salad and pumpkin soup. However, the chicken and corn soup was a bit unusual and not to our taste, but that's subjective. The pool is large and offers a view of the castle (on a clear day). There are a few quirks though: the pool is on one floor, while the spa area, saunas, and fitness center are on another. For some reason, the spa, saunas, and fitness center weren't operating, which was a shame because we would have happily used them on the second day when the weather was bad. There were also some minor issues with the pool area. The lockers in the changing rooms don't have keys, and you only get towels if you pay a cash deposit. This system seemed a bit odd, as usually you leave your room key as a deposit. We found a workaround by going down to the pool in our bathrobes and using towels from our room. But this was also inconvenient because of the high humidity in the city; things don't dry well, so the towels ended up staying wet. In our opinion, the hotel should separate the guest flows: for staying guests, a card deposit for towels, and for non-staying visitors, a separate payment or membership. The front desk staff were very responsive and always helped quickly. We had trouble booking a Grab taxi from Tam Dao to the airport – no cars were available. A staff member at reception quickly helped us solve the issue, and within 10 minutes, we were on our way to the airport. We really liked the hotel and would love to return, as the weather didn't allow us to visit all the places we had planned."

"I had stayed in this hotel last pandemic time during my quarantine days though it was on a different location. For this stay, my daughter had fun with the swimming pool area and she wanted to go back because of that. Generally, we had a great stay though it's too short."

"The best hotel in Vinh Yen. The hotel staff feel like family now; they're always incredibly friendly, and the place is spotless. The food is delicious, and they have all the essentials for a relaxing stay: a sauna, gym, and swimming pool. For long-term guests, there's even a laundry room. It’s my favorite hotel because it has exactly what you need, nothing more, nothing less."

"The service was excellent, very patient and attentive. The environment is beautiful, and the room was clean and tidy. Highly recommend!"

"My family had to wait three hours for Trip.com and the hotel to confirm our booking. The resort's landscape is beautiful, but the facilities are run-down. The shower pressure was weak, and there was no hot water, so no one could shower. We all had to wrap ourselves in towels and go back to our rooms."

"The hotel environment is great, quiet and comfortable, with complete facilities, and the breakfast was also to our liking. A special thank you to the front desk staff, who were very friendly, highly capable, spoke multiple languages, and patiently gave us a lot of help. Other hotel staff we encountered were also very polite and kind. I would recommend it to colleagues who will be traveling here for business."

"The staff's friendliness, facilities, and environment are all good. I've always wanted to suggest something to the Crowne Plaza Hotel, specifically regarding the use of the 22nd-floor lounge. When booking the hotel, the criteria for lounge access are vaguely stated. It would be great if the rules and privileges were more clearly defined."

"I searched Google Maps and drove, but the location was not accurate. There are not many restaurants around the hotel because it is rural. (You have to go out more than 10KM to find a restaurant) The staff at the hotel were so friendly. Room condition is very good. The pool is not well maintained, there is no towel to wipe your body after swimming, and the water temperature is not warm. More than 90% of hotel guests are Vietnamese, most of them are polite when swimming and smell of sweat in the water. I personally don't think I'll visit again because of Vietnamese guests."