Always stay here whenever i am back to Lampung and this is my 3rd time. They are though very stingy with late check out even i know the hotel is not that busy during i stay. I ask for 2 PM c/o since i check in at 3 AM and want to rest more but they denied it.
They already improved their breakfast and this time is very good stay. I like this hotel because of the view and the cleanliness of the room and its value for money.
They also need to recognize returning guest more though not booked via IHG, your front desk system must be able to track with guest name.
We stayed here for 2 nights and were very satisfied. The service was very good, the hotel was clean, and there were many activities provided. My children were very happy to see the birds and fish that are well cared for at this hotel. I hope there will be many more hotels like this in Lampung so that Lampung can develop further.
We booked hotel room through application, was great price however when we arrived and saw the hotel room. We found out that the bed cover was dirty, has blood stain, pillow case seems like not change cz there was a lot of black dot, found lizard on the hanging paint.
We did complain to FO desk, they handled the complain very well. Gave us updated 2nd room which is larger unfortunately we found bed ticks. Lastly, they upgrade us at business room which is was clean and we request them to change everything on the bed since we bring our infant with us.
Great hospitality for the staff at lina restaurant which make our night better with the service and food.
Breakfast was great as well.
The accommodation is comfortable, clean, cool, complete facilities, there is a swimming pool, the food is delicious. Please upgrade or upgrade for the interior of the room - the room so it is more comfortable to stay here.
It was the perfect time we spent in Grand Mercure lampung. Booked 5 rooms for families gathering.
The room is very clean and comfy, and room temperature is easy to adjust
My room is over looking to the ocean and hills
In the morning, I can see local people jogging on car free days. If I know earlier, I would love to join
All amenities are good products and work well.
We also enjoyed the time by doing dancing and swimming on the poolside . It's amazing that they provide hot water for showers at the swimming pool.
Breakfast was rich and tasted good with lots of my local snacks. All staff from the front desk, concierge, and room service are very friendly, I drove electric cars, and they allowed me to park at the lobby parking. I am so happy , because I drove so far from Jakarta and got tired and he allowed me to park near the lobby that's a lot. Thank you for understanding.
Highly recommend for all type travelers
Don't forget to see my YouTube channel about Grand Mercure Lampung and hit the like button. Thanks
The W by Lj ( my YouTube)
I booked a double-aspect room, and the view was stunning. The room had high ceilings, was spacious, comfortable, and clean, and the bed was incredibly comfortable. Breakfast and dinner were both delicious. This is a hotel I'd definitely return to.
Everything was great.. one thing to consider is about the gym facilities which quite old already.. but it is okay though..
Great
125 reviews
9.3/10
Price from
JPY 5,340
per night
Check availability
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