Luxury Hotels in Cairo

"Overall Recommendation Facilities: A bit old. Service: Everyone was smiling, which was great. Security was strict, and there were even riot dogs. We received welcome snacks and juice, which were delicious. Hygiene: Good, and the toiletries were nice. Location: Downtown, close to everything, which was very convenient."

"The room was very good, just like in the photos. The bathroom amenities were excellent, but there was an unpleasant warning: if taken, each item would be charged $60. The hairdryer was bad. Breakfast was fantastic. Overall, a very good hotel. I recommend it."

"The team is customer oriented. Everyone is focusing to give you a special experience. Breakfast can be improved. The room very clean. Service top. I recommend!!!"

"This hotel is quite famous, with high ratings on Xiaohongshu and Trip.com. My stay was very satisfying. I arrived on an early flight and, just trying my luck, asked at the front desk if any rooms were available. To my surprise, they let me check into both rooms, and it was before 8 AM! I felt like I saved hundreds. Although the rooms are a bit old, they're well-maintained and very spacious. You can call to request more bottled water, and the breakfast is also good – but you need to go early for the best photo spots! I also requested the first shuttle to the Pyramids of Giza for the next morning at the concierge, which was super convenient. Highly recommended!"

"The room was a bit small, and there was a strange smell coming from one side of the bed, though I couldn't pinpoint the source. The shower knob was incredibly stiff; I had to use all my strength just to turn it on. The worst part was check-in. After a 10-hour flight, I arrived at the hotel around 1 PM, only to be told the room wasn't ready and I'd have to wait 45 minutes. So I waited. An hour later, I checked again, and it still wasn't ready. Another 30 minutes went by, and when I inquired again, I was told it still wasn't ready. Meanwhile, other guests were checking in at the front desk, and none of them seemed to be waiting. It wasn't until past 3 PM, on my fourth attempt, that the front desk initially told me to wait again. I then mentioned that the lobby air conditioning was too cold and I wasn't feeling well. Only then did the front desk say 'Okay...' and promptly made our room cards. It really felt like they had rooms available but just weren't giving them out... The bed and pillows were good; I slept very well for both nights. However, there was always a loud noise in the middle of the night... It sounded like huge pipes or some machinery running. The room came with a universal adapter, which was a thoughtful touch."

"Stayed for 4 nights. Upon check-in I asked the man at the reception if anything else was needed as normally a deposit would be taken. Was told that everything was fine. On the 2nd night we decided to have dinner at the restaurant at the lobby. Food was not prepared as I requested as I ordered steak. The waiter insisted that I sliced through the middle to check it as I ordered medium rare. He agreed that it was overcooked. Took it back and said that they would prepare another order. However, 5minutes later he sent the same steak back to me and mentioned that they checked under proper lighting and it was cooked properly. It was very obvious that it was definitely overcooked and dry. I just accepted it and couldn’t be bothered. Mind you the fries that came with the steak was over fried and hard as rock. I didn’t even eat another piece after trying it. Halfway through chewing on the hard and dry steak. The waiter decided to come back again and ask if everything was fine and if I didn’t like it they could cook me another piece. This was just frustrating and I didn’t want to wait anymore as it was late and I was tired from a full day tour. Finally finished my dinner and asked for the bill. I signed it to the room. The waiter comes back and tells me that I didn’t put a deposit in the room so I had to pay. Mind you I brought no cards or cash since I expected that I could bill to the room. One of us ended up going back to the room to take money to pay for the meal which was embarrassing and unacceptable for our standards. We were staying for 4 nights. On our last night of stay, we came back to the hotel and we were locked out of the room. Had to go back to reception and found out that the person who checked us in didn’t put the correct number of nights. This was truly a disgrace on Waldorf and the receptionist.  Obviously your staff at the check in need more training. I have stayed in many international hotels around the world and never face such lowly trained staff at reception that make such mistakes which spoils the image of the hotel.  However, I have to give a huge shoutout to a few people that made my days great. Menna and Apeeo from breakfast were wonderful. Impeccable service from them. However, male staffs showed poor knowledge and were quite lazy as they were more interested in chatting that serving customers. Bellman Sherif was wonderful helping us check out with our luggages and even waited with us for our transport."

"If you ever get the privilege to stay at the four seasons DO IT! THEY ARE NOTHING SHORT OF AMAZING! I haven't checked in to my hotel because I was in luxor all day and I messaged them through their app to see about room service being there before I make it in. They delivered my meal already as I said it was okay knowing time wise I would be in late and assume that service ends at some point of the evening. I've only had lunch today I haven't been in a bed in the last 48hours, they set ny room up and delivered my food with out me checking in! Theyer amazing they set my spa time for tomorrow evening as well. They also able to offer massage in your room, their guest services is top notch. It's pricey but they absolutely take care if you! I've been to the one in Maui as well, absolutely not disappointed!"

"We've enjoyed an excellent stay. Westin's team went above and beyond to ensure our comfort, special thanks to Reem for her attentiveness, and extraordinary effort to arrange a birthday setup for our daughter. Planning to stay again and would highly recommend"

"The door of the hotel is very small, and you need to go through security to enter. The service attitude is OK, which is a hotel with good service in Egypt. The staff will also take the initiative to help take the luggage to the room. The room can see the Nile River, although the Nile River in Cairo is not the most beautiful. The room is not big, but the overall facilities are OK. Because it is near Liberation Square, you can hear something like hymns in the middle of the night, and you will be awakened at around 4 o'clock. People with sensitive sleep should pay attention. The hotel's sound insulation is also average, and you can hear the sound outside by the window."

"Very nice view of the Nike river very attentive and caring hotel, asking for feedback and comment everyday and answer to your request and allow us to have late checkout. It’s a bit dated but overall very clean and comfortable."