Luxury Hotels in Cairo

"This hotel is absolutely perfect, and the service was outstanding! I've stayed in many five-star hotels, but this one truly exceeded my expectations. I highly recommend it to fellow Chinese travelers! The facilities are very new, and they even upgraded me to a two-bedroom apartment for free, which must have been around 160 square meters. The restaurant is also excellent; I tried the steak house and ordered an improved version of the Whiskey Sour, which was delicious. The ambiance is great, and you get a fantastic view of the Nile River from the window – very chic! You can take a boat from the riverbank downstairs, though I didn't go myself as I wanted to try a felucca. When I checked out, they kindly extended my checkout time to 2 PM. If I hadn't already booked my next stay at the Movenpick Resort Aswan (Movenpick Palace), I would have loved to stay an extra night, haha. In short, it's just one word: perfect."

"Let’s start from the front desk. The staff are very friendly and very helpful especially Mr. Ahmad and Nadeem they were so nice and helpful. The room was spacious and clean. Breakfast was great.  Housekeeping supervisor Mr. Mohammad was very understandable of the guests’ needs, and the young guy at the housekeeping NoorEdeen was professional.  Overall the hotel and the staff offered amazing hospitality, service and a great stay."

"The hotel and staff were phenomenal. The reason I took one smile away for facility, was I wanted to get a pedicure and they gave a referral in the mall that was terrible. They should not refer anyone there; it was uncomfortably juvenile in the environment. I ended up leaving after waiting 30 minutes listening to workers talk, argue, show pictures on each other's phones. Other than that, it was an incredible experience. Khaled Abdelkhalek with the concierge was outstanding. He was taking care of every need. I booked 2 tours thru 4 Seasons with Marwa, she is on an entirely different universe, so intelligent, kind, intuitive, and I could keep going with praise. If you ever need a tour, she is the one for you!! I also had Mohammed as the driver, between Marwa and Mohommed, they are the dynamic duo. I feel so fortunate and honored to have met and been able to spend time with them. I had several hours to wait for my flight, so I sat in the lobby and had something to eat and drink, they were so accommodating. I do not recall if her name was Daliah or Liza but she was great. Took care of me and was very kind. I travel a lot alone, and it can be tricky sometimes, but the people at the 4 Seasons made it seamless and like home! "

"If you ever get the privilege to stay at the four seasons DO IT! THEY ARE NOTHING SHORT OF AMAZING! I haven't checked in to my hotel because I was in luxor all day and I messaged them through their app to see about room service being there before I make it in. They delivered my meal already as I said it was okay knowing time wise I would be in late and assume that service ends at some point of the evening. I've only had lunch today I haven't been in a bed in the last 48hours, they set ny room up and delivered my food with out me checking in! Theyer amazing they set my spa time for tomorrow evening as well. They also able to offer massage in your room, their guest services is top notch. It's pricey but they absolutely take care if you! I've been to the one in Maui as well, absolutely not disappointed!"

"Absolutely, absolutely, absolutely wonderful! Lush greenery right beneath the pyramids—the ambiance, service, security, dining, gym, room service... everything was excellent. The hotel can arrange transportation to the pyramids, and after breakfast, you walk straight into a direct view of the Great Pyramid of Giza, going against the flow of the crowds entering from the main gate. This was fantastic for the hot weather! The hotel's rich history goes without saying; the palace where the Cairo Conference was held is currently undergoing renovations, but you can see the exterior. The staff are highly professional, incredibly warm, and attentive when answering questions. We even stumbled upon a beautiful wedding! Everything was just superb! The pyramids are definitely worth seeing, but the Marriott Mena House, with its pyramid views, is even more worth the visit."

"This has to be one of Cairo's top hotels. There's security screening upon entering, and the staff are all incredibly friendly and helpful. They even gave us a free upgrade to a river view room! The breakfast spread was fantastic. Highly recommend! 👍"

"The hotel is new + clean + modern and super close to the airport. And we love the breakfast! Small touches like a Xiaomi scale and ready-to-use adapters made it easy. And with our late check-in, they prepared the room perfectly — they did turndown service. 酒店很新～干净又现代，离机场超级近，早餐也很不错的。小米体重秤和装好的转换插头这些小细节很贴心。我们checkin很晚，但房间已经备好了夜床服务，谢谢～"

"Facilities: great Hygiene: Very good Environment: Very good Service: Very good"

"If we consider Egyptian standards, this hotel in Cairo is probably one of the best. If we refer to the European standards of 5-star Kempinski hotels, there would be a lot to correct. From the fact that the staff should respects privacy (they just walk into the room, while I were naked going to shower and then leave, without apologizing and laughing loudly), to the fact that there is a glass screen in the shower (same in 3 different rooms) leaking water, floods the bathroom or, say, the security service harassing you at 2 in the morning because of a ”suspicious” item in the suitcase, although the same thing was in the suitcase of the previous two arrivals and no one paid attention (it was a steam iron). In general, the staff is forced to be polite and they are very slow. Just a very kind restaurant receptionist and one nice waiter in Osman restaurant. I believe that this is the maximum that Kempinski manages to achieve in terms of its own standards considering the mentality of Egypt."

"The hotel's location is right by the Nile, which is great for enjoying river views during breakfast. Other than that, the location doesn't really offer any advantages. **Hygiene**: This is where I have to complain. The chairs and table on the balcony were covered in dust, and the carpet had a slight, localized foot odor (which I noticed when I squatted down to pack my luggage). **Facilities**: Quite old-fashioned, like those outdated 4- or 5-star hotels in China from ten years ago. There were no toothbrushes or combs. Also, no disposable bath bags for the bathtub, and the hairdryer was really poor. **Service**: Thankfully, the service was warm and attentive. Overall, I paid a four-figure price for an old 5-star hotel that felt more like a guesthouse in terms of amenities. It didn't feel worth the price; for a bit less, I could have just booked a guesthouse with character, or for a bit more, I could have stayed at a much better hotel. Oh, and the pool-facing room was noisy if you didn't close the door, as it faced the road."