Luxury Hotels in Venice

"Everything in the refrigerator is free, all kinds of snacks are free, and breakfast is free. The room is large and every little item is worth savoring. Every hotel waiter is treated with the most beautiful smile. Best hotel I've ever stayed in. It's so perfect!"

"The hotel is dreamy. Although it is not on the main island of Venice, you can easily reach St. Mark's Square by taking the hotel's private ferry. The hotel has a beautiful garden."

"The Astor Junior Suite I booked for over 10,000 yuan a night turned out to be like this. It was next to the elevator, the window faced the roof, and the door faced the air conditioner and utility room in the corridor. It did not meet the suite standard at all. It was probably the worst room in the hotel. I asked the hotel front desk to change the room. On the first day, they said there were no rooms to change. I checked online and there were still many rooms. They said they would change it the next day. On the second day, they said they would have to pay 2,000 euros more. It didn't cost 2,000 euros to book a new room. It was a very bad experience."

"The hotel itself is a work of art. It is said that it was the residence of a former noble governor. Be sure to set up a landscape room with a balcony. Open the window and you can see the church on the other side of the river. The view is really amazing! The hotel is in a good location, about ten minutes walk from Luxury Street, Phoenix Theatre and 15 minutes from San Marco Church."

"The room's location was decent, but since it's not on the main island, we had to pay €15 per person daily for the hotel shuttle boat. Also, the hotel provides NO complimentary drinking water! NO complimentary drinking water! NO complimentary drinking water! A small bottle of water costs €6, and there's nowhere nearby to buy any. If you don't want to fall into this trap, choose this hotel carefully! On our first night, I messaged the hotel asking how to get there by boat but received no reply. We ended up taking a public ferry and then lugging our luggage across a bridge. For guests who aren't strong, it's best to confirm arrival methods in advance! The most outrageous part was being overcharged €48 upon checkout. They charged me for another room's bill (my room number ended in 0, theirs in 6). The signatures were completely different, but they didn't even check. It took ages, and they had an attitude like they were doing me a favor by finally letting me leave. Absolutely ridiculous!"

"The Venice Venice Hotel was the biggest surprise of the accommodation experience during this trip to Italy. Housed in a 13th-century Byzantine-style building, the hotel space overlooks the canal and the Rialto Bridge in an artistic and avant-garde manner. Each of the hotel's more than 20 rooms is inspired by a different artist or movement, and the foyer by the canal pays tribute to Carlo Scarpa. The founder hopes that the Venice Venice Hotel will be as far away from the typical ”art hotel” as possible."

"The hotel is conveniently located just a 10-minute walk from the train station. The young lady at the front desk was very friendly and gave us a warm, thorough introduction to our room. Our room featured high ceilings, and the balcony offered lovely views of the river."

"The service is very good. The front desk will take you to introduce the functions of each space and room. The whole process is professional and enthusiastic. The breakfast is also good. The omelette is delicious and the wine is good. Although we arrived at 10:55 because we were running, there was no sense of rushing. In short, except that the location is not so central (800 meters from the train station), it takes more than 20 minutes to walk to St. Mark's Square, and everything else is good."

"This is a very high-end hotel in Venice, with modern rooms (though a few inconveniences, such as not being able to hand-wash underwear). The service is excellent, but the price is high. According to the Ctrip room description, I booked an executive suite (2 adults, 2 children) for two nights. It had a king bed and two single beds, and I double-checked that there was no sofa bed or extra bed. The cost was around 16,000 for two nights. Upon check-in, the lobby was incredibly welcoming, offering a welcome drink. However, they explained that since I had only entered two adults in my booking, they assumed I was booking one child. Since there were two children, they would charge for an extra bed. I immediately thought this logic was flawed. If they had already prepared two beds, why did they assume there was only one child? If they knew there were four people, why would they charge for an extra bed? The front desk staff said it might have been a misunderstanding. I immediately checked with Ctrip, and they said there was no charge. However, upon entering the room, as shown in the picture, it was a repurposed sofa in the living room with a mattress and a spring bed, completely inconsistent with the Ctrip booking description and my repeated confirmation. Ctrip helped to mediate, saying that this was the only option, and that as long as the child could sleep, they wouldn't make a fuss. Upon check-out, in addition to the city entrance fee, they printed out a receipt stating employee benefits, nearly 100 euros, supposedly a service charge. Since I had a ferry to catch, I paid it, but then took the receipt to Ctrip, as it was an additional expense. After confirming it was a tip, the hotel explained that we had no objection. This is interesting; if it were a tip, the guest should have specified the amount (I'd probably accept 300 euros, right?), rather than simply printing out a figure for payment. Ctrip then arranged to refund the amount in a few days. These small details highlight the hotel's treatment of tourists, or perhaps Ctrip's tactics against Chinese tourists. Everyone should be aware of this. The hotel is still good; after all, at 8,000 euros a night, it's certainly worth it."