The location of the Hotel 10/10. I know that these are their policies but it seemed a little unfair to us that you couldn't consume anything (beer, water, snacks or any food) if it wasn't from the bar, in the area of the pool and lounge chairs. From then on everything is in order.
I really enjoyed my stay at this hotel, the facilities were super clean and all the furniture was new.
Food and the buffet service was great too.
I’m definitely staying again here
Muy buena atención y servicios, limpieza excelente, lo único que no me convenció fue el desayuno buffet,no es tan buen, te lo puedes ahorrar y hay más opciones fuera del hotel.
The hotel is simple and has a family atmosphere. It is located in a central area where one can easily move to different tourist and entertainment points. I am pleased to mention that the people who work in the hotel are warm, friendly and one feels in a hospitable environment; I think that is the best feature of the place. The only thing that I see as negative is the mention in the hotel regulations where they prohibit introducing food and drinks in the recreation areas; which is disappointing. Apart from that, it is a good option to spend time with the family and get to know this wonderful city.
The pool was packed with children.
The pigeons were everywhere and made it almost impossible to enjoy the food.
The food was mediocre.
The long was extremely clean, but the pool area was gross.
Overall wouldn’t go back again:(
Regular / medium food. They fail Fon few things that can make differences, for example .. hamburger meat , very bad. I think it's not very expensive to get better meat, and better bread.
Clean, beautiful, near the beach, good service, hot water bathroom and comfortable beds, a little hard cocktails, breakfast included my reservation wasn't so good, it's better to eat out if you want something special, The hotel is very comfortable and comfortable, but it is very comfortable and comfortable.
The truth cleaning leaves much to desire, they did it very late and it is not very good, there was never water to drink in the room and the products that they provide you for cleaning are not too good,
The hotel is very comfortable and the staff are very friendly and careful.
101 reviews
8.8/10
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8.2/10
GGuest UserAt our check-in took 45minutes, A/C in room was extremely noisy, broken sink, no acces to WiFi, (WiFi is offered by hotel),
We was 3 persons, towels enough for 2p every day, we need to request extra shampoo and towels every day, only 1 key card for the room(no second key available), slow elevator. Bathroom no handicap accessible, minimum control on noise in the hallway. These was not a good experience, pay for 4 people, we only arrived 3p. Hotel refuse to provide credit back
GGuest UserAlthough the facilities are a bit old, it is understandable considering its history of more than 80 years. Almost perfect location: walking distance from the main attractions in the old town, with unparalleled sea views. The staff is very friendly. Breakfast is not rich, but the dining environment is very comfortable. If I have to mention one flaw, the music on the street in front of the hotel is too loud on weekend nights.
GGuest UserThe location is in front the Mazatlan Malecon, near to the beach, crossing the street, the pool has a good shape and clean, the breakfast is simple but delicious and the room has the enough to rest.
CCarmen Yesenia PerezThe hotel staff were very empathetic, very good receptionists. The guards are very friendly. The pool and jacuzzi are very comfortable and have warm water. If you can go to the beach. I didn't get to try the hotel food.
GGuest UserClean, beautiful, near the beach, good service, hot water bathroom and comfortable beds, a little hard cocktails, breakfast included my reservation wasn't so good, it's better to eat out if you want something special, The hotel is very comfortable and comfortable, but it is very comfortable and comfortable.
GGuest UserThe hotel is simple and has a family atmosphere. It is located in a central area where one can easily move to different tourist and entertainment points. I am pleased to mention that the people who work in the hotel are warm, friendly and one feels in a hospitable environment; I think that is the best feature of the place. The only thing that I see as negative is the mention in the hotel regulations where they prohibit introducing food and drinks in the recreation areas; which is disappointing. Apart from that, it is a good option to spend time with the family and get to know this wonderful city.
MMIGUEL ANGELThe location of the Hotel 10/10. I know that these are their policies but it seemed a little unfair to us that you couldn't consume anything (beer, water, snacks or any food) if it wasn't from the bar, in the area of the pool and lounge chairs. From then on everything is in order.
DDaNice and big room. Staff super friendly. Despite I would not recommend the tours sold at site (in particular Isla de la Piedra one). Swimming pool water was surprisingly cold the night we tried it.
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