Boutique Hotels in Jilin, China

The five-star rating is for Zongzi (a staff member). They arranged for my luggage to arrive early, and the person who took over for me was excellent. On the downside, when checking out, there were a lot of staff members asking for good reviews. If a service is good, I'll naturally give one. For example, last time, they charged me 12 for the mini-bar and still asked for a good review, which I really didn't want to give. Otherwise, this time, I really felt like giving a 2-3 star rating. Some of the front desk staff I encountered this time were a bit lacking. It feels like the more I come, the less attention I receive. This time, I didn't get a room upgrade, though they did give me some fruit. If there's an empty room, they should definitely upgrade to improve the experience. For breakfast, if one portion is provided, it would be great if another could be offered for VIPs. None of the four of us went to eat. 1. There was an issue with the pillows in the room. I was too lazy to complain about it, but you can see in the video, there were hard lumps – I don't know what they were. If it weren't for Zongzi's excellent service, I would honestly consider giving a 2-3 star review. The Vianna next door is half your price, and their service was better when I went. But maybe it just depends on the person. 2. I overheard a department responsible for external car services – I don't know what it's called. This was a particularly unsatisfactory issue. They were complaining about a guest who parked to go upstairs to get something, saying that just because a guest spends a hundred yuan, they act like they're superior. To complain about guests when you're in the service industry – that's really not the standard you should have. Everyone has urgent matters sometimes. To speak ill of guests behind their backs, especially when you're supposed to be the best hotel in Jilin, is unacceptable. What's wrong with spending money? The hotel rooms aren't even worth this price; what you're paying for is the service. And then you talk behind our backs and nitpick.

Subject: An Exceptional Stay Defined by Remarkable Service and Comfort I recently had the pleasure of staying at this hotel, and it was truly an exceptional experience from start to finish. The level of service here is world-class, particularly the housekeeping team. When I found my room a bit too warm and realized the windows were fixed, the staff proactively provided a fan to improve airflow. This, combined with the in-room humidifier, ensured a perfect night’s sleep. The room amenities were also incredibly thoughtful and comprehensive. The hotel facilities are a major highlight. The hot springs offer an impressive variety of both indoor and outdoor pools. Furthermore, the logistics are handled seamlessly; the shuttle service to and from the High-Speed Rail station was very convenient. For those visiting Changbaishan, the hotel offers a direct bus service (provided you have a ticket), which made my trip stress-free. I want to extend my sincere gratitude to Da Ling and Yin Ling. Their attentive care and constant check-ins throughout my stay made me feel truly valued and were the highlights of my trip. The dining experience was equally impressive. The breakfast buffet featured a wide variety of delicious options, and the on-site restaurant served a diverse menu where every dish was flavorful. Overall, I am thoroughly impressed. I will certainly choose to stay here again on my next visit.

The environment here is great, and the facilities are brand new. The staff, both the guys and the ladies, are all very enthusiastic. Breakfast features local specialties like 'daga' (sticky rice cake) and beef soup. The beef soup is especially delicious and fresh. The chef in the kitchen was also very kind and specifically asked if I liked spicy food. However, this soup isn't very spicy, it's definitely within an acceptable range. The location is also excellent, making it very convenient to get to all the popular foodie spots nearby.

After much comparison, I still chose the Huayi Kailuos Hotel, and my experience after checking in told me that my choice was indeed correct. The hotel staff, from the customer service manager down to the cleaning aunties, were all enthusiastic, attentive, and warm-hearted. The customer service manager personally handled everything from pre-arrival communication to a welcoming check-in and a farewell upon departure, setting a silent example for the staff. It's precisely because of excellent leadership that there is such an outstanding team. The cleaning auntie promptly responded to our unintentional actions and tirelessly cleaned up, which deeply touched us. Also, the front desk staff, porters, and other employees treated guests like family, truly making us feel right at home. Furthermore, the hotel's facilities and hygiene also met our expectations. The next time we come to Yanji, we will definitely stay at this hotel again.

Our stay was absolutely fantastic! As soon as we entered the lobby, we were captivated by the exquisite design. Our room had a large window offering stunning city night views, and the personalized butler service was incredibly thoughtful and attentive. A huge thank you to Luna for sending the check-in guide in advance and arranging a high-floor room with a great view. She also checked in daily to see if we needed any amenities replenished. From the small details to the overall experience, you could feel the hotel's dedication everywhere. I've already recommended it to friends, and I'll definitely choose to stay here again next time!

The hotel's location is a bit remote, but that's typical for hot spring hotels. I communicated with the front desk a few days before arrival. I sent them my high-speed rail information and scheduled a pickup at Changbaishan Station. So, despite the somewhat remote location, the hotel's shuttle service was excellent. The front desk staff were also very good. When I arrived, I had intended for the front desk to book a rafting trip for me, but it turned out the hotel's contract with the rafting company had expired, so we had to sort it out ourselves. (I had inquired with the front desk a week prior, and they said it could be arranged there. I was surprised to find upon arrival that the hotel had just canceled its contract with the rafting company.) I want to be clear, I'm not blaming the hotel; it was just bad luck. I do hope the hotel can continue to assist out-of-towners in the future, as foreigners often face difficulties booking things in China without local phone numbers. I wanted to see Tianchi Lake, but it was closed all three days I was there. Rafting was also out. So, I ended up staying at the hotel. However, I enjoyed several hot spring baths, visited the gym, and the hotel can also arrange skiing for you. We didn't go skiing because we had elderly people with us. So, staying at the hotel wasn't bad at all. There are only two restaurants: a Korean restaurant and the hotel's buffet. The food was good, but the dinner shrimp seemed to be limited. I arrived at 7:30 PM and only got two shrimp, while my dad got five. Then there were none left, and the restaurant staff didn't replenish them. The room was very large and clean. I particularly liked the rooms at this hotel. The hot spring has both indoor and outdoor sections. I might return in the future.

This stay far exceeded my expectations – it was an absolute travel delight! The hotel boasts a superb location, just a few minutes' walk to both the subway station and major shopping areas, making getting around and shopping incredibly convenient. The lobby is decorated in a simple yet grand style, with green plants interspersed, creating a warm and comfortable atmosphere the moment you step inside. The guest room was even more satisfying. It was spacious, bright, and well-laid out without feeling cramped. The bedding was soft and skin-friendly, and the mattress offered just the right amount of firmness. Combined with the blackout curtains, I enjoyed a perfect night's sleep every night. The bathroom's wet/dry separation design was thoughtful, hot water supply was ample and consistent, and the branded toiletries felt high-quality. There wasn't a speck of dust or water stain in any corner; the cleanliness was absolutely impeccable.

I was really impressed by the hotel's service during this stay! As soon as we arrived in the lobby, a staff member immediately came over to help with our luggage. The front desk attendant was incredibly patient and thorough during check-in; she not only processed everything quickly but also proactively asked about our preferences and thoughtfully upgraded us to a room with a better view. The hotel rooms even have Type-C outlets. During our stay, when the mini-fridge in our room ran out of drinks, I called housekeeping, and they refilled it in less than ten minutes. Such warm and thoughtful service truly makes you feel comfortable. I'll definitely choose this hotel again for my next trip!

We had a great time at Wanda Vista. The room was beautiful and comfortable. Service was always very friendly and 小袁 was very attentive to all our requests. The location is prime, right next to many major attractions. We would definitely recommend!

Due to a change in our itinerary, we booked a hotel on short notice. Upon check-in, we found it far exceeded our expectations. The room was clean and tidy, the service staff was very professional, and a heartwarming incident occurred. After checking out, I was over 100 kilometers away from the hotel when I realized I had left my wallet in the room. After contacting the hotel, the staff immediately helped me find my wallet. Because cash can't be delivered by express, the waiter put the money in my card and transferred it to me via WeChat. They were very patient throughout the process, and the problem was quickly resolved. It's inevitable that there will be omissions when you're away from home, but it's very touching to meet such people! A big thumbs up to the hotel staff 👍🏻