Boutique Hotels in Shanghai, China

We brought our child for a staycation and decided to spend a full day at the hotel, so we purchased a voucher that included executive lounge access. Upon check-in, we were upgraded to a super king bed, which was more than enough space for us and the baby, very comfortable. Our room also had a view of the Oriental Pearl Tower, which was fantastic. The afternoon tea was just okay. I suggest moving the cakes from happy hour to afternoon tea instead, as happy hour was much richer with a variety of drinks. The main dish was freshly made noodles, which were delicious, along with various other snacks. The smoked salmon and ham paired with red wine were superb. In the evening, we took the child swimming; the views were lovely. Overall, it was a great experience. We had a very happy, super-short break! 😁

This hotel is truly an absolute gem. The staff were beyond accommodating, incredibly helpful, and genuinely some of the kindest souls I’ve ever met. A special shout-out to the three ladies who assisted me, they were honestly the bestest, going above and beyond to make sure everything was smooth and comfortable for me. I absolutely loved the hotel ambience, the amenities were excellent, and the location was perfect. Every detail made my stay so enjoyable and memorable. I truly felt well taken care of throughout my stay. I will definitely be back and will highly recommend this hotel to anyone looking for exceptional service and a wonderful stay.

Hotel location and price Even pleasant room is great. Especially thank you to kind employee Leo. Thanks to you, I had a good trip. If I come to Shanghai again, I will decide this place. 위치 진짜 좋고 영어가 가능한 직원이 있어서 불편함 없이 지냈어요. 한국분들은 꼭 여기로 가세요. 진짜 좋음! 냄새 안나고 쾌적해요

Our group of 15 stayed at Mercure Shanghai Yu Garden for 3D2N, and we had a very pleasant experience overall. We arrived early in the morning, and the hotel kindly provided temporary rooms for us to rest until the official check-in time, which we truly appreciated after a long journey. The hotel facilities are very good. Although it is a large property, it is extremely well managed. What impressed us most was the staff — everyone was friendly, supportive, and always willing to help. Even though some staff members do not speak English fluently, they use translation devices, so communication was never an issue. They also assisted us in arranging airport pick-up cars with good vehicles, polite drivers, and reasonable prices. Breakfast was served buffet-style with a good variety of food and satisfactory quality. The hotel’s location is very convenient, within walking distance of Yu Garden, The Bund, Nanjing Road, and other attractions, making it easy to explore the city. Overall, we were very satisfied with our stay and would highly recommend Mercure Shanghai Yu Garden to both group travelers and individual guests.

This hotel definitely lived up to its perfect reviews, after I spent half a day picking it out. All five stars, but the service gets four and a half because they addressed me as ”Sir” in a text asking for a review, which felt a bit off. Hope they pay more attention to that next time. Facilities: Very new. Comes with a smart toilet. The shower has both a handheld and a rain shower, both with great water pressure, and the shower stall is spacious. Very comfortable showering experience, thumbs up. Hygiene: When I first arrived, there was something on the bed. Luckily, I ran into a housekeeper when I went out, and they quickly changed the duvet cover. Thumbs up. Environment: It's located behind Nanjing Road, so it's close to the shopping areas but not noisy, and not far from the subway station. Thumbs up. Service: Initially, I was ready to give five stars even without them asking, but I hope they'll be more careful with the salutation in their texts next time (I'm guessing it was a mass message). When I checked in, they offered warm bottled water, which was a thoughtful touch given the not-so-warm weather in Shanghai at the time. They also noticed my child couldn't have coffee candy and specially brought out some twist-fried dough, which was a lovely gesture. Thumbs up. Overall, it was a very pleasant stay, and I hope to visit again.

The room was spacious, comfortable, clean, and quiet. They even upgraded us to a larger room for free. The bed was incredibly comfortable. They thoughtfully provided both large and medium-sized slippers. The bathroom layout was well-designed and very new, with a heated mirror that kept it nice and warm. The gym was well-equipped with fresh air, and while working out, you could enjoy panoramic views of the Oriental Pearl Tower, Huangpu River, and the Bund. The lounge chairs by the pool were very comfortable, offering beautiful city views. The lifeguards were attentive and responsible, and the water temperature was perfect. The New Year's Eve buffet dinner was an excellent value. Breakfast was very rich and satisfying. The location was superb, only a ten-minute walk from Line 2. The doorman was very welcoming and proactively helped us with our luggage. The cleaning staff was very considerate, only cleaning our room when we were out. Overall, it was a superb stay, and I will definitely choose this hotel again next time I'm in Shanghai.

We had been to the Shangri La hotel in Pudong before at Christmas for the afternoon tea and loved it so much we decided to spend a weekend here near Chinese New Year. The staff were friendly, breakfast buffet was amazing and the location right by the river with a view of the Bund is wonderful. The pool facilities are good, but inclusion of more amenities like a sauna or jacuzzi would make it even better, hence the 4/5 stars for amenities. Otherwise, we had a perfect stay. Highly recommend.

Perfect location right in the heart of the shopping district, with an easy walk to The Bund. We arrived in the morning and were pleasantly surprised that our room was ready for early check-in. The bed was incredibly comfortable, and the room was spacious with thoughtful touches like complimentary wine and a cute plush toy. Breakfast was delicious with great variety. Overall, a very impressive and enjoyable stay!

When booking a hotel, I always pay close attention to the negative reviews. After a lot of searching, I decided to give this place a try. Even though some of the negative comments seemed quite exaggerated, its excellent location convinced me. And I'm so glad I did! This hotel is nothing like what the bad reviews claimed. Overall, the location, cleanliness, environment, and service were all top-notch. Being in the city center, it's truly a prime spot in Shanghai. During check-in, Oliver at the front desk recommended an upgrade to a deluxe suite, which I happily paid for. The room layout was perfectly to my taste. Oliver's service was also fantastic; he was very considerate and helpful throughout our stay, offering great advice and assistance. Thanks to his recommendation, we even discovered a fantastic hidden gem restaurant, haha! A big thank you to Oliver for his enthusiastic help. I'll definitely choose this hotel again next time!

I was visiting relatives in Shanghai and didn't want to trouble them with arrangements, so I just picked a hotel close to Nanjing Road. I'm really satisfied and highly recommend it to everyone. Here's why: 1. **Excellent Location:** After a long day of exploring Nanjing Road, my partner and I were exhausted, so it was super convenient to just walk 200 meters back to the hotel. 2. **Outstanding Service:** The service was impeccable. Ms. Starry Cui at the front desk was so warm and generous, and another gentleman who checked us in was also very polite. They even upgraded us to a suite, which we really appreciate! 3. **Fantastic Food Options Nearby:** There are so many delicious places to eat close by, including white-cut chicken, yakitori, and Cantonese cuisine, all within 100 meters of the hotel. It was great to have a few drinks and then just head straight back to our room. 4. **Thoughtful Concierge:** The concierge was very attentive to the elderly in our group, which I really appreciated and added a lot to our positive experience. 5. **Classic 5-Star Room:** The room had a standard 5-star setup with a somewhat retro feel and a bathtub, which my partner absolutely loved.