We had a very good overall experience at this onsen hotel. The atmosphere was relaxing, and we enjoyed our stay very much.
We especially appreciated having an English-speaking staff member available — it made communication much easier and helped us feel more comfortable during our visit.
Very nice Japanese style room overlooking the river and the tree filled riverbank hill. It was very private. Breakfast and dinner was served at the table and was excellent. Much variety of fish, chicken, pork, tofu, and vegetables. The overall atmosphere was very elegant and relaxed. The ryokan is located right on one of the bus stops for easy access from the train station. It is a short 10 minute walk to the main area of town. There are several onsen pools. Some rotate between men and women at different hours. Very clean with good amenities. Overall a very memorable stay.
A very good hotel with a free shuttle bus to Yubata, the train station, and the ski resort. The hotel is large and has comprehensive recreational facilities, including bowling, karaoke, and billiards.
The receptionist speaks excellent English, making communication completely seamless. It's a long walk from the reception to the rooms, but you'll pass a large gift shop with prices the same as the gift shop next to Yubata, and you can even get tax-free shopping. There are also many art exhibitions in the hallways.
The rooms are spacious, with two beds and one tatami room, and underfloor heating. The bathroom has a Jacuzzi. The open-air bath in the large public bath is very comfortable, allowing you to enjoy the snow while soaking in the hot spring. The hot spring water is piped from Yubata Genyu, and the temperature is quite high.
The hotel's most unique feature is its series of walking/hiking activities, with three sessions in total. I participated in the 7:00 AM forest hike with a professional guide. The hotel provides rain boots, but I recommend wearing thick socks as the rain boots are quite thin. We will walk into the forest and reach the ski resort. We will hike in the snow for about an hour. It will be cold, so be sure to dress warmly.
A relax and nice view in Kusatsu. The hotel is located a bit far from bus terminal. However, there is a free shuttle bus service which connected with bus service.
I strongly encourage the private onsen package where we can taste three different type of onsen in the hotel.
My platinum ring changed colour, may be due to the acidity of onsen water😂.
The dinner and breakfast inspired and it is good for family trip with a number of accessible service for elderly with physically limitations.
Dormy Inn Maebashi is a fantastic place to stay, offering comfort, convenience, and excellent amenities. The hotel is well-maintained, with clean and cozy rooms that provide a relaxing atmosphere. One of the highlights is the onsen, which is perfect for unwinding after a long day. The complimentary nighttime ramen is a nice touch, adding to the overall experience. The staff is friendly and helpful, ensuring a pleasant stay. With its great location near the station, Dormy Inn Maebashi is a top choice for both business and leisure travelers. Highly recommended!
We arrived early (about 11:00) at the ryokan and were met by a very helpful young lady receptionist who spoke good English. She accepted our luggage, arranged a ground floor room for us (my wife has difficulty climbing stairs) and recommended us where to eat and what to do. The room was clean and sizeable. The bed was comfortable. The ryokan provided a simple buffet breakfast (much to our surprise and delight). It is located just a short distance from the Yubatake and is very convenient. Overall, we are very happy with the ryokan.
We stayed here during a two-day ski trip. I found this inn very appealing, especially since I had never seen it on social media. There are only a few rooms, so it was quiet and very comfortable. We were worried about which one to choose, but we stayed at ”Kiri,” which has an open-air bath in the room, and it was better than we expected, so we took a bath five times (lol). We'll definitely come back here again! We've been saying that ever since we got back. However, we didn't get a plan that included dinner, so we were hoping to eat at a nearby restaurant, but all the restaurants closed early, so we were left without food, which was a bit of a downside^^; Next time we stay, we'll make sure to make a reservation for meals!! The inn itself was really nice and the best. Thank you for your hospitality.
To be honest, hotel rooms in Japan are generally quite small, but the facilities are very good. The hotel is located right next to the train station exit, on the 6th floor of a shopping mall. The location might be a little hard to find if it's your first time there. The room had all the necessary amenities and was quite new. The mattress was good, and I slept on it. Recommended.
The facilities were very clean as they had just been renovated. The buffet had a great variety, and both dinner and breakfast were delicious! The heating in the room was apparently faulty, but I suspect the entire facility might have had issues, as even with the provided heater, some areas were very cold. At dinner, we were seated near the entrance, and it was so incredibly cold that many of the dishes were already cool, which was a real shame. When I went to the onsen in the morning, the changing room was so cold it felt like being outside. I warmed up in the hot spring, but then got cold again in the changing room. Also, there was a lot of hair on the floor near the dryers in the changing room, which was quite unpleasant. I used the onsen three times but never saw any staff cleaning it. There were hair straighteners in addition to dryers, but there were no outlets to plug in my own, which was also disappointing. I hope these issues can be improved.
The hotel is good, the rooms are good, but I booked a king bed, the bed is too big, it is not necessary, and the rest of the room is crowded. The parking lot costs 300 yen, not free. The breakfast is average. If it is an experience and the price is not expensive, you can try it. I arrived after ten o'clock at night, but the hotel was easy to find, because there are few high-rise buildings in this city, so I can see the neon lights of the hotel from a long distance.
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134 reviews
8.6/10
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MmathemathusMy stay at Kamenoi Hotel Kusatsu was excellent. The onsen was very clean and quite spacious, making it a relaxing experience. The hotel also has a convenient shortcut that leads directly to the Yubatake pedestrian area, which is a big plus.
Both breakfast and dinner were buffet-style with a wide variety of dishes — plenty of options and all very enjoyable. The service was great, and the room was comfortable to sleep in.
The only downside is that there were a bit too few power outlets in the room, but it wasn’t a major problem.
Overall, a fantastic stay and highly recommended for anyone visiting Kusatsu.
BBenjaminsim87Omori has a rich history as a Ryokan. The interior is homely and vintage! Like it’s frozen in time in the 1980s. The lounge has a panoramic view of Mount Akagi and several other mountain ranges. you can sip sake or wine from paid dispensers while you find your zen. The Level 8 outdoor bath is awesome and spacious. Views are awesome and the air is refreshing. Omori is right next to the Ikaho bus station as well as the Ikaho Ropeway. Just a 5mins walk to the stone steps as well. Even though the nearest Kombini (Famimart) is a 15 minute walk away, they have their own minimart. Breakfast was well crafted with hand-picked local Gunma produce. Awesome!!!
SShuiyonglexiaotuzaiziI booked two rooms. In one of them, even with the heating set to 28 degrees, it was still freezing cold, and I shivered through the night. In the other room, with the heating set to just 20 or 21 degrees, it was unbearably hot. For a hot spring hotel, not having a private in-room hot spring bath and only a shower is a bit of a letdown. I booked three hot spring hotels for this trip, and this one was the least comfortable. Overall, it was just okay.
BBohanhanThe hotel's location is superb, right in the heart of the onsen town, making everything walkable. I booked a half-board plan, and both dinner and breakfast were quite good, with a wide variety of options. The restaurant staff were also very enthusiastic. The only downside is that the hotel feels a bit old, probably due to being open for a long time, so the facilities are a bit dated.
LLilingshuchiThe entire hot spring town is absolutely beautiful. Since it was newly renovated in 2024, there was no musty smell in the room. The staff were professional, polite, and warmly welcoming without being intrusive, and their English was excellent. There's a shuttle service from the hotel to the station, or you can walk there yourself. This hotel is exactly what I imagined a Japanese onsen hotel to be. The hotel's own hot springs are fantastic. The location is truly the best – some hotels are up in the mountains or require a bit of a walk, but Ichii offers direct views of Yubatake. On the first floor, there's also a large souvenir shop with many unique items that aren't available back home. I'd definitely choose to spend a whole day exploring Karuizawa and then stay at Ichii again!
GGuest UserA relax and nice view in Kusatsu. The hotel is located a bit far from bus terminal. However, there is a free shuttle bus service which connected with bus service.
I strongly encourage the private onsen package where we can taste three different type of onsen in the hotel.
My platinum ring changed colour, may be due to the acidity of onsen water😂.
The dinner and breakfast inspired and it is good for family trip with a number of accessible service for elderly with physically limitations.
GGuest UserExcellent value for money, with a half-board package that included dinner and breakfast. Dinner was very generous, though the aftertaste was just average; the Jōshū beef was the highlight. Breakfast quality was superb. Very satisfied with the cleanliness and comfort.
GGuest UserThe staff was very good.
I am very satisfied that I can enjoy the food and eat various dishes little by little. I didn't get tired of watching the murals in the bath.
The staff was very happy to serve and it was a fun trip.
There are few inns that I want to use again, but Tatsumi Kan wanted to use it again!
Thank you.
PPY WONG The TravellerThe surroundings are exceptionally quiet, making it ideal for relaxation or even a bit of meditation. It may not be the best choice for families with children, as there are very limited amenities catered for them.
Service, however, was outstanding. The staff went above and beyond — when my rental car had a brake light issue, they noticed it before I did, stepped in to assist, contacted the rental company, and ensured it was resolved the very next morning. That level of attentiveness is rare.
Location-wise, it is quite remote. There’s little within walking distance, so getting around or finding food requires some planning. But if you’re here for peace and an onsen experience, that quiet isolation becomes part of the appeal.
A memorable stay overall, especially for those seeking calm, comfort, and genuine hospitality.
FFionaFengOverall, Kizunoniwa is definitely better than Konoha. Dinner was a delicious Japanese meal served in a private dining room, and breakfast was also good. My only minor complaint was that the rice wasn't quite up to Japanese standards.
The location is quite far out. If you're heading to Ueno Station in the city, leaving the hotel at 9 AM and having a smooth journey, you'd likely arrive around 1 PM. The hotel shuttle takes ten minutes to the bus stop, then it's an hour and a half by bus to Karuizawa, and another hour-plus from Karuizawa to Ueno. The main delays are due to waiting for various connection times.
It snowed on our second day, which was truly beautiful.
I'd love to come back during autumn leaf season if possible.
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