Excellent hotel located in the heart of the capital Chiapaneca, luxury facilities and excellent staff service, access to the glass square and fast-exit periferics, I recommend it for stays with the family.
I and my family very much liked the chic room beautiful nature at the restaurant served 5+ Delicious dishes Short thank you Trip.com what to help me find such a hotel
The room was very good, but if there were things to improve. We weren't left any towel on the first day, the second did not leave the towel on the foot. The room for breakfast in some hours is not enough. The bathroom steam extractor doesn't serve.
These are things I haven't had any problem in other times and now yes.
The staff's attention is very good, the price-quality ratio is equal, I understand they are being re-designed and so some small details in the facilities, for all the rest, I just like to congratulate them, definitely my favorite hotel in this destination, I recommend it
The breakfast is good and the service is also very good. The hotel also helped me print boarding passes for free. There is a tour group downstairs that can be reported. I personally think it is quite affordable. It is recommended, and it is safe nearby
Not bad, there is a problem with communication, the American breakfast in the package is not self-service
Great
106 reviews
9.0/10
Price from
US$82
per night
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8.2/10
Very Good
SScribanThis hotel is very close to the Palenque archeological area, with easy access through the shuttle busses (collectivos) running every 10 minutes. It provides no food service, its saving grace being the excellent restaurant ”La Jungla Maya” across the street. The hotel accepts only cash for payment. We had to request the room be cleaned whan we returned the first day, as the staff did not bother doing so. We had to change the room, as the bathroom sink's drain was not properly connected and was flooding. The staff did not help us with the move, and we had to pay for the room key which was lost while moving. There is a nice and refreshing swimming pool on its nice grounds.
GGuest UserI had to cancel part of my trip because my mother was in the hospital and they refused to refund despite me providing proof,which is a shame. I stayed there one night still and it was very colorful although I only stayed a little while I cannot comment on much more.
GGuest UserSuch a a beautiful place in the jungle and not far away from both the archeological site or the town.the staff is really friendly and the accommodation offers a 5* feeling.
SScribanCordial staff, good and adequate food, the Museum very interesting, refecting the work of the founders Frans and Trudy Bloom. The historic grounds are cozy.
GGuest UserThe place is nice. If you are not 100% an animal lover, I do not recommend it. There are several not very nice animals hanging around the hotel. And there is a lot of noise at night, the rooms have quite a few insects, such as ants, those that don't bite but climb on your things or clothes.
I would recommend the place to fumigate the rooms, out there they have a pretty nice Alberta area. To leave the hotel you have to order a taxi or arrive by car.
LLINThe breakfast is good and the service is also very good. The hotel also helped me print boarding passes for free. There is a tour group downstairs that can be reported. I personally think it is quite affordable. It is recommended, and it is safe nearby
KKyokoIt was a very comfortable bed with clean sheets in a beautiful room.
The shower was warm and comfortable!
The staff family is very helpful and friendly
Your son can speak English.
and they always make delicious coffee
He helped me with a lot of tours and airport transfer procedures.
Thank you for your comfortable stay
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