Family Friendly Hotels in Shanghai, China

Satisfied! Excellent and friendly staff, although they could not speak english fluently, they dont bother to communicate with us. If you want to experience excellent hospitality, should consider Elong hotel! Thank you for Allan, whose super patient helpful, 1 lady whose stand by as guest relation, super helpful. We got trouble room on first night, there was water leaking, and within 5 mins she resolved the problem. We got 1 level up floor with better view and theres no more leaking or any other trouble. We also received b’fast compensation and coffee robot voucher. It was small token, but truly meaningful. Thank you si much for your quick problem resolve and gesture :) Room super good, cleanliness acceptable, area super good (walkable to metro Line 1 and 2), i would like to back there again for my next visit. Thank you Elong team, keep up the good hospitality!

I had the pleasure of staying at this unique boutique hotel during my recent trip to China, and it was truly a memorable experience. From the moment I arrived, I was captivated by the hotel’s distinctive character—an enchanting blend of rustic charm and ancient elegance. The architecture and interior design are steeped in history, with weathered stone walls, antique wooden beams, and traditional decor that transport you back in time. Yet, despite its aged aesthetic, the hotel is immaculately maintained and thoughtfully curated. Every corner tells a story, and there’s a quiet beauty in its timeworn textures and peaceful ambiance. Service was warm and attentive, with staff who made me feel genuinely welcome and went out of their way to ensure my comfort. My room was cozy, well-appointed, and tastefully designed to reflect the historic atmosphere while offering all the modern amenities I needed. The atmosphere throughout the hotel was serene, offering a perfect retreat from the bustle of the city. Whether I was enjoying tea in the tranquil courtyard or simply admiring the vintage touches in the hallway, I felt relaxed and inspired. Highly recommended for travelers looking for something beyond the typical hotel stay—this place is more than a place to sleep; it’s an experience in itself.

We were stayed here for 2 days. The location is good and Service from staffs are nice! Xiao Lei took a good care of us. We will recommend our friends for this hotel for sure :)

Exceptional Stay - Outstanding Service! We had a wonderful experience staying at this hotel. From the moment i arrived, the staffs were incredibly helpful, attentive and professional. Their warm hospitality and willingness to assist with anything we needed truly made our stay feel comfortable. Breakfast perfectly fine for elderly and provided late porridge. Laundry service is good too! Location is also perfect, walking distance to major attractions. Though the room size is slightly smaller than kthers, it does not affect our stay. Understand it located at golden area. Overall, we would stay again if go shanghai, and highly recommend to anyone looking for great service and convenience.

It was overall a great stay. The lobby is cozy, fragrant and dimly lit with soft yellow lighting. The room is not very big but there was enough space to move around comfortably. Love the shower with instant heating and water temperature digitally displayed and the hairdryer has good wind strength. The toilet seat is electronically kept warm and wash basin tap comes with hot water, which really made a difference during cold weather. Breakfast was simple but delicious, with variety enough for a nutritious start to the day. The noodles made by the robot was unexpectedly quite tasty. The complimentary late night porridge was also a warm touch to end the day for guests. There are books spread out throughout the public spaces for guests to borrow (all Chinese books though). The location is rather convenient, about 10-15min walk to 2 metro stations, Jing An Temple Station and Nanjing West Rd station, lots of eateries nearby and a few shopping malls like Kerry Centre are also within walking distance, plus the beautiful Jing An Temple of course. Special thanks to the kind staff named Weekend (Zhou Mo) who extended complimentary late check out till 4pm in view of my late flight.

I had a very comfortable stay at this hotel! What I loved the most was the super comfy bed. I had a deep, restful sleep and woke up feeling fresh and energized. As a Muslim, I only had the vegetables and bread for breakfast since most of the spread was Chinese style with pork. But I truly appreciated that the reception staff could speak English, it made communication so much easier. Also, thank you for preparing a packed meal for me when I checked in late and missed the night buffet. That thoughtful gesture really made my night. Overall, this hotel is excellent and I fully recommend it for a comfortable and peaceful stay!

The room we got has a very nice view of the bund skyline. No need to go crowded bund area coz you got it in the room. The hotel is just walkable to rockbund and nanjing road and some nice eateries as well. Very convinient for shopping and food trip. Another thing is the robot deliveries 🥰👍

The location of the hotel is extremely convenient. It’s situated right on Nanjing Pedestrian Road, making it easy to explore the heart of the city. There are plenty of restaurants and food nearby. The famous Bund is also within walking distance. The room, while not as spacious as we had expected, was still adequate for two people. It was clean and well-maintained, providing a decent level of comfort for a short stay. However, we did encounter a few issues during our time at the hotel. Firstly, the design of the shower area caused water to flow out into the toilet space after use. This was a bit inconvenient as it made the bathroom floor wet and slippery. Secondly and more concerning, was an incident involving the housekeeping staff. On the second morning of our stay, we went out for breakfast without placing a “Please Clean Room” sign on the outside door. Surprisingly, when we returned from L9 cafeteria to L3 room, we found that the cleaning staff had entered and was in the middle of tidying the room. We were quite shocked, especially since we had not requested housekeeping service, nor were we informed that staff would be entering the room by default. This was particularly worrying because we had left personal belongings, including a wallet and a mobile phone inside the room unattended. It is same incident happened to other room in L2 as well during our stay. I was curious if someone showering and sleeping in the room, the cleaner will suddenly pop out for cleaning without informed?! Sounds unsafe. While we appreciate the staff’s efforts to keep the room clean, we believe that guests should be notified or asked for permission before anyone enters the room. This would help ensure both privacy and security for hotel guests.

The place and location is good.  We were unlucky to meet early summer in March and the hotel does not provide air conditioning. The staff told us to open the window and yes, the next room also open the window and smoke cigarette that caused the smell came into our room.  With the sign “non-smoking”and condition set on reservation, doesn’t seem to strict with this rule. We call the receptionist after midnight asking to change room. It was so hot that we cannot sleep the staff promised to give us a fan next day -they left us nothing next day that we had to ask them to find one again!!! I would have changed hotel if knowing that they didn’t take this situation seriously. With the price we paid this is not appropriate. Staff is actually good with helping along with other issues but with what I experience here -there will not be my next time here. Photo is the fan they finally found without base.

Wonderful Stay at Shanghai North Bund SAVHE Hotel We had a fantastic experience at the Shanghai North Bund SAVHE Hotel. The service was truly exceptional—every staff member was warm, professional, and made us feel genuinely welcome from the moment we arrived. The hotel is beautifully designed with a calm, nature-inspired atmosphere. Our room was clean, stylish, and very comfortable. The location was also perfect for getting around Shanghai easily. Final Thoughts: We highly recommend this hotel to anyone visiting Shanghai. The thoughtful service and relaxing environment made our stay truly memorable. We would definitely come back!