We stayed for our anniversary but won’t be staying again. The staff were very nice and the room was fine itself but the bed was terrible and the room was incredibly noisy!! My husband is a very patient man, almost too patient at times I think and this constant walking upstairs for hours on end made him soo mad it actually had me laughing. We could not believe how loud it was with the people upstairs walking back and forth until at least 2am “not even kidding” when we finally managed to pass out from sheer exhaustion. We woke up at 4 with low back pain from the hard bed and both decided to leave because it wasn’t worth trying to fall back asleep on that mattress and then having to listen to the people upstairs who would be walking back and forth again we figured soon. What was driving us crazy was what in the world could they have been doing for hours on end walking around in that small room?? It was so loud with each step and we could hear them talking and walking and water then walking..... ahhhh we were able to find the humor in it on the drive home with our seat warmers on for our back pain and strong coffees for the sleep deprivation, but we won’t be making a return trip. Lovely staff and nice location though. ;)
I'm Japanese, but thank you for your kindness. Despite late arrival at night and early departure in the morning, the shuttle bus was running to the airport, which was very helpful! I want to use it again. Thank you very much!
The hotel is in a great location and is very convenient for travel. The room is also very comfortable, the design is very exquisite and practical, and the view outside the window is invincible. The service of the girls at the front desk and the restaurant is very good.
The room and bathroom are very clean. The bathroom is quite big, the bathtub and shower are separated. The sheets are my favorite dry feeling. Health is very good.
I am writing to formally express my serious concern and disappointment regarding the handling of my personal belongings left in the refrigerator during my recent stay at your hotel.
We stayed at Hilton Portland Downtown from December 23 to December 24, occupying Rooms 416 and 417. Upon checkout, a full box of prescription medications was accidentally left inside the refrigerator in one of the rooms.
I want to be very clear about the nature of these items:
The box was full and intact
It contained injectable prescription medications, clearly medical in nature
The medications were stored inside the refrigerator, not left out in the room
These items were obviously not trash and are easy to identify as medical supplies
Given these facts, I find it extremely concerning and unacceptable that:
The items were apparently discarded or mishandled, and
No attempt was made to contact me to confirm whether these medically critical items should be kept.
At a minimum, I would expect hotel staff to recognize that refrigerated injectable medications are not garbage, and that such items require verification with the guest before disposal. The failure to do so reflects a serious lack of care and responsibility, especially considering the medical importance of these medications.
These medications are essential for managing chronic health conditions, and their loss has caused significant distress and inconvenience. This situation could and should have been avoided with a simple phone call.
I had a very pleasant stay at this hotel and would definitely recommend it to others. The rooms were clean, spacious, and well-maintained, with all the necessary amenities for a comfortable stay. The staff was extremely courteous and always ready to help, which made the experience even better. Check-in and check-out were smooth and hassle-free. The location of the hotel is also a big advantage, as it is easily accessible and close to key areas. The food quality was excellent, with a good variety of options available. Overall, it was a great experience, offering good value for money, and I would happily stay here again.
With a stay at The Gordon Hotel in Eugene (Downtown Eugene), you'll be steps from 5th Street Market and 4 minutes by foot from Hult Center for Performing Arts. This hotel is 0.4 mi (0.6 km) from John G. Shedd Institute for the Arts and 0.6 mi (0.9 km) from McDonald Theatre.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace.
Satisfy your appetite at one of the hotel's 2 restaurants. Relax with a refreshing drink at one of the 3 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available on request).
Make yourself at home in one of the 81 individually decorated guestrooms, featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and bathrobes.
They have a lot of renovations going on but our room was quiet, big, clean and comfortable. It had a microwave, mini fridge and big smart TV. We enjoyed the rain shower and nice thick towels.
Staff were all friendly.
24 hour coffee and tea bar was great.
I liked that it so close to Safeway grocery where we bought some hot food for dinner and breakfast.
Will book here again if we go to Coos Bay on the future.
Very Good
101 reviews
8.2/10
Price from
€103
per night
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