One of the best hotels that I stay at is Genting, The service was nice and easy to check in, I just have to go to the mailbox and take one access card. Before entering the security guard will guide us where to access and be so friendly. When I enter the lift. No need to press because it might not appear your number just scan and lift will automatically go to your floor.
If they can provide more plastic garbage for those staying 2 nights will be easy for us.
Other than that, nice view. Comfortable bed and provide cookware too so it's so convenient for those who want to cook.
I will definitely be coming back when I come to Genting Highland.
The apartment was very clean and comfortable. The guards are very helpful as well. Very easy communication with the host as well. The apartment was fully equipped with multiple additional futons. We had extended family for a night and they loved the place.
The only small hassle is for people travelling without their own transport. If you're planning on daily trips downwards to Genting Premium Outlets, you will need to go upwards to Genting Resort before going back down. This trip might take a while (30 minutes from my experience). There is also no free parking.
Overall, a very comfortable stay for families planning a relaxed staycation, enjoying the apartments amenities at their own pace.
I enjoyed my stay here. I appreciate the stylish lobby decor, and the receptionist staff was very polite and friendly. The kids club is wonderful, we played PlayStation and did some coloring. There's a gym nearby, and the toilet at the kids club is spotless. The hotel is extremely kids friendly, and my children loved everything about it. My room was clean, and the housekeeping team did a fantastic job with the cleaning. The breakfast is delicious. ❤
This is our first time staying at this hotel and dare I say, it was one of the best 5-star hotels I’ve been in. Will definitely, definitely come again. Everything and everyone were wonderful. The room was so squeaky clean and no speck of dusts anywhere. The bathroom’s design was top notch I love every inch of it. And the room had carpet-floor which made it easier and less painful for my baby to crawl around. The view was to die for. Very secluded and private and calm. Okay now the breakfast, heads off to the chef, the foods were amazing. I think this hotel has been here for quite a while now but they had managed to maintain and made it look like brand new. Two things I wanna suggest a bit, maybe can provide a prayer mat for the muslims or the front desk maybe should ask first whether we need any prayer mats, that would’ve been nice. One other thing, during breakfast, maybe can make sure the utensils are more accessible rather than upon request cause each table was provided with limited number of spoons and forks. But yeah other than that, everything was perfect from the beginning till the end. Huge thanks to Mark as well cause he did a wonderful job assisting us to our room and everything. Kudos to every staffs here, they were so nice and helpful. Oh yeah almost forgot about the welcome drinks, they were absolute perfect thank you so much. Will come again and again. Best hotel here.
We arrived at the hotel around 8:00 PM and the check-in process was smooth and efficient. The front desk staff were friendly, welcoming, and greeted us with a smile. The hotel itself looked pleasant, and the room was in good condition upon arrival. We also requested extra towels, which were delivered promptly without any issues.
However, there are several areas that need improvement. The toilet appeared to have a leakage issue, and the air-conditioning was not cold enough despite the temperature being set low. During breakfast, food items were not replenished quickly, and tables were not cleaned promptly, making it difficult to find a clean table. Guests also had to look for their own cutlery, including spoons, forks, and tissues. The breakfast selection was quite limited, although the food served was tasty.
On a positive note, the check-out process was quick and hassle-free. The hotel’s location is also convenient, being close to East Mall Kuantan.
As a hotel rated 5 stars, I expected a higher level of maintenance and service, especially in terms of room facilities and breakfast operations. While the stay was comfortable overall, there is definitely room for improvement to meet 5-star expectations.
We recently stayed at Hyatt Regency Kuantan as a family and had a really comfortable experience. We booked a room with twin beds, and it was surprisingly spacious—enough to accommodate three adults and one baby without feeling cramped. The hotel also provided a baby cot, which made traveling with our little one much easier and more convenient.
One of the highlights of our stay was the included breakfast. There was a good variety of options, and everything was fresh and satisfying—perfect for starting the day before heading out.
The location is another big plus. It’s very convenient, with many well-known restaurants just a few minutes away. Even the famous cendol from Alliance Bank is nearby, which was a nice treat to enjoy without having to travel far.
My husband and I also took advantage of the surroundings by going for a morning jog from the hotel to a nearby golf club. The route was pleasant and added a refreshing touch to our stay.
Overall, it’s a great choice for families looking for comfort, convenience, and a relaxing environment.
I had a wonderful stay in Antara by Cobnb. Would definitely repeat and I highly recommend to anyone planning to stay in Genting Highlands to book this property. View is breathtaking, panoramic and unblocked, you’ll never get bored of. From my unit balcony, I could see the ice age roller coaster @ Genting Skyworlds Theme Park, cable car, chin swee temple, the curvy roads, other attractions in Genting and Kuala Lumpur city. Love that clouds are at eye-level, and fogs will come and go.
In terms of amenities, since I got free upgrade to 3-bedrooms unit, it was equipped with kitchen utensils (pot, pans, knife, scissors, peeler, forks and spoons, chopsticks, plates, bowls, saucers, teapot, cups, glasses, jar), microwave, electric kettle, oven, refrigerator, induction cooker, iron and ironboard, hair dryer. TV, airconds and ceiling fans are available at living room and every bedroom. There’s also jacuzzi at the balcony. The interior is luxurious, clean and modern which I love so much. High-speed wifi is available too. To note, the amenities provided by Cobnb is of high quality!!
The view here is really beautiful — I was lucky enough to get the carpet cloud view, memang cantik sangat especially from my room on the 43rd floor. The room itself was comfortable and the overall atmosphere feels quite premium.
A few things can be improved though. Inside the room, the phone line was almost non-existent and the WiFi was quite weak/slow. Another confusing part is the lift area — once you come out from the elevator, there’s no proper signage or directory showing whether your room is on the left or right side, and no room number guide on each floor, so it can be quite confusing at first.
Parking-wise I can’t comment much since I used the valet service, which was convenient. Breakfast was okay with quite a lot of choices. If you’re paying during walk-in, it’s around RM80 per person.
Overall, still a nice stay mainly because of the amazing view and cool weather.
Good thing about this apartment is, air cond is good, and it’s relatively clean. I will write what I see, the bedsheets and quilt cover is full of stains, it’s really time to change new sets. There is no separate air cond split unit inside small room with single bed. The under sink pipe in dining area came off during our stay, good thing is management sent repairman within 30minutes. Quite a number of eateries near the apartment, this is a plus point. Beach access was good.
One-night last-minute stay at The Kasturi Resort, Cherating with my husband and two kids. First time here and overall satisfied. Calm, relaxing resort and we enjoyed the spa. However, there is no kids’ club, so it may be better suited for couples or families whose kids enjoy quieter activities. Still a pleasant and refreshing short stay.
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MMarina YoshiOne-night last-minute stay at The Kasturi Resort, Cherating with my husband and two kids. First time here and overall satisfied. Calm, relaxing resort and we enjoyed the spa. However, there is no kids’ club, so it may be better suited for couples or families whose kids enjoy quieter activities. Still a pleasant and refreshing short stay.
YyeanlingWe recently stayed at Hyatt Regency Kuantan as a family and had a really comfortable experience. We booked a room with twin beds, and it was surprisingly spacious—enough to accommodate three adults and one baby without feeling cramped. The hotel also provided a baby cot, which made traveling with our little one much easier and more convenient.
One of the highlights of our stay was the included breakfast. There was a good variety of options, and everything was fresh and satisfying—perfect for starting the day before heading out.
The location is another big plus. It’s very convenient, with many well-known restaurants just a few minutes away. Even the famous cendol from Alliance Bank is nearby, which was a nice treat to enjoy without having to travel far.
My husband and I also took advantage of the surroundings by going for a morning jog from the hotel to a nearby golf club. The route was pleasant and added a refreshing touch to our stay.
Overall, it’s a great choice for families looking for comfort, convenience, and a relaxing environment.
Llove holidayWe arrived at the hotel around 8:00 PM and the check-in process was smooth and efficient. The front desk staff were friendly, welcoming, and greeted us with a smile. The hotel itself looked pleasant, and the room was in good condition upon arrival. We also requested extra towels, which were delivered promptly without any issues.
However, there are several areas that need improvement. The toilet appeared to have a leakage issue, and the air-conditioning was not cold enough despite the temperature being set low. During breakfast, food items were not replenished quickly, and tables were not cleaned promptly, making it difficult to find a clean table. Guests also had to look for their own cutlery, including spoons, forks, and tissues. The breakfast selection was quite limited, although the food served was tasty.
On a positive note, the check-out process was quick and hassle-free. The hotel’s location is also convenient, being close to East Mall Kuantan.
As a hotel rated 5 stars, I expected a higher level of maintenance and service, especially in terms of room facilities and breakfast operations. While the stay was comfortable overall, there is definitely room for improvement to meet 5-star expectations.
FFarha1390The villa was cool and the staffs are all friendly and cater to our request. The overall ambiance is so comfortable and definitely worth a visit for families to relax and spending time together
ZZiYiThe hotel is 5 minutes away from the toll, 40 minute away from Kuantan city. The environment, amenities, and the room was awesome, fast response from the front desk!!
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