4-Star Hotels in South Sumatra, Indonesia

As good as it's claimed. Excellent facilities compared with it's competitors. Has a lot of food variety on breakfast with traditional specialties.

never knew the restaurant for breakfast only served indonesian food. and just my preference i dont like the shower. staffs are friendly and helpful, good job! me and my family stay here for my wedding and overall is good

Harper Palembang is a solid choice for business travelers seeking comfort and convenience. The hotel offers clean, well-equipped rooms and a strategic location, making it easy to reach offices or meeting spots. While it’s a mid-level hotel, the service is efficient, and the facilities meet essential needs—perfect for a hassle-free work stay. Would recommend for those prioritizing value, cleanliness, and location over luxury. Harper Palembang adalah pilihan tepat untuk perjalanan bisnis. Kamarnya bersih dan nyaman, lokasinya strategis, dan aksesnya mudah ke pusat kota atau kantor. Sebagai hotel mid-level, pelayanannya baik dengan fasilitas yang memadai. Cocok untuk yang mencari akomodasi praktis tanpa perlu kemewahan. Direkomendasikan!

I stayed with my wife and 2 children (2 rooms) at the hotel. The hotel service seemed unprepared to handle the large number of guests. The breakfast room was very small and unable to accommodate guests, as well as the limited food options. We had to wait 15 minutes in front of the reception with other guests to get a seat for breakfast. Towels at the swimming pool were also unavailable. The parking area was quite spacious behind the building, but there was a lot of trash and construction debris. Otherwise, it was standard for a 4-star hotel.

comfortable and clean hotel comfortable enough to stay during business trip recommended because the price is also affordable

Good and cozy place to stay

Novotel Palembang is easily one of the best 5-star hotels in Palembang! Its prime central location makes it a perfect base for exploring the city, with easy access to attractions and business districts. The spacious rooms are modern and comfortable, ensuring a relaxing stay. Food lovers will be delighted—the dining options here are delicious, offering a mix of local and international flavors. While the price point is slightly on the higher side, the quality of service, amenities, and overall experience makes it worth every penny. Highly recommended, and I’d definitely choose Novotel again on my next trip to Palembang! Novotel Palembang adalah salah satu hotel bintang 5 terbaik di Palembang! Lokasinya strategis di pusat kota, dekat dengan tempat wisata dan pusat bisnis. Kamarnya luas dan nyaman, cocok untuk relaksasi. Makanannya juga lezat, dengan pilihan hidangan lokal maupun internasional. Meski harganya sedikit premium, pelayanan dan fasilitasnya sepadan dengan kualitasnya. Sangat direkomendasikan—pasti akan menginap lagi di sini kalau ke Palembang!

Clean hotel with spacious room and excellent facilities. But the swimming pool is small and always full. The staff helpful. Enjoy our stay

New hotel, very strategic location. Unfortunately the hotel towels are stained and of poor quality. The breakfast menu is varied but the taste is so-so.

Booked from Trip is cheaper than booking directly from hotel. We got problems initially but the management solved it quickly. Staff are friendly, particularly Mr Febri and few staff from the housekeeping. Room was clean. Amenities are standard. There is no hairdryer, you need to request it. It’s previously named Grand Zuri. However, it’s still well maintained. Even though some moulds are seen in the bathroom. Breakfast is standard, nothing fancy. Perhaps eat local foods are cheaper and nicer. Bought hot Americano and Cappuccino, they were good!!