4-Star Hotels in Florida, United States

"Great location. Clean hotel. They said the renovations were on the lower floors when I was checking in and therefore wouldn't impact me. But on saturday and sunday, it felt like the construction work was happening in my room so that wasn't great. I only received a message about the construction work after I had checked in and booked. There is no reference of the construction and update taking place at the hotel on the website"

"The hotel was nice. Parking isn't free, but since the king-size bed we booked wasn't available when we checked in, the front desk gave us complimentary parking. The front desk staff were very friendly."

"Traveling with a friend's family, we requested two connecting rooms. Our window overlooked the Swan Hotel, with the pier nestled between the two hotels. To get to Epcot and Hollywood Studios, you take a boat, which is super convenient. Epcot is incredibly close; even without the boat, a 7-8 minute walk along the river gets you right to the entrance. The free Orlando gondola station is also right outside Epcot. It's a nice option for a leisurely ride in the evening. The gondola can also take you to Hollywood Studios, but it's not as convenient or quick as the boat. For Animal Kingdom and Magic Kingdom, just head to the shuttle bus stop to the left of the hotel entrance. Each bus is clearly marked with the park's name, making it very straightforward. The hotel lobby has a dedicated Disney service desk for tickets and inquiries, which is really handy. The lobby itself is huge and features a bar that's always bustling with foreigners enjoying drinks and chatting. There's a supermarket on the first floor, but it's honestly not cheap. I bought some drinks, a few pieces of bread, and a vegetable salad for the kids, and it cost over 1000 RMB – haha! Every evening, around 9 PM, we'd set up a table, pour some baijiu, and watch the spectacular fireworks from Epcot on the left. Sometimes, Hollywood Studios on the right would join in with their own display. Drinking and watching, it was pure bliss. Ordering takeout with Uber Eats was also incredibly easy, with a user-friendly interface. A guy even delivered our food in a Mercedes – capitalism is truly decadent! Haha 😄"

"Driving up to the hotel it looked promising, lift up to our floor felt bit old but worked well with the style, rooms were ok but looked like it could do with some freshening up. First thing we noticed was a stain on one of the pillowcases, this made us wonder whether the beds were properly changed or cleaned, we did see a single strand of hair in the bathtub but gave it the benefit of the doubt that could be the cleaner if they did clean it. Sadly on the website it states luxury toiletries- well these were disappointing and did not feel it. We were provided with one set for two people. That is one shampoo, one conditioner, one body lotion, no shower gel, (you get a shower in the room) one face soap, one hand soap. The hot water kettle dispenser was not cleaned as when we went to do an initial clean there was a lot of black stuff coming out, we had no coffee in the room either. We had to go ask reception to give us a new one and that’s when we found out we should have had coffee provided with the kettles. So far very disappointing, We found out during our stay that the hotel doesn’t clean your room on a daily basis and we weren’t aware of this so our bins were over filling, we had to ask for toilet roll, and new towels. When we received the towels in the bedroom whilst we were out they were left on top of the toilet. Not exactly the best or cleanest place to put if especially if we haven’t had the room cleaned for a good few days. If you want your room cleaned I expect you will need to let reception know. I’ve stayed at Marriotts before and I’ve never experienced it where they don’t clean your room and I don’t mind if they don’t do it on a daily basis but they should inform you at reception when you check in. We stayed during Hurricane Milton and we were very disappointed as international tourists not to have received any information from the hotel that it was coming and what to do/ how to stay safe/ whether there was going to be reduced restaurant opening times/ services. This was our first hurricane. We instead received much more information and advice from our Uber drivers such as to stock up on food and water. Our other information was from alerts we received on our phones and also by watching the news otherwise we would have been none the wiser. We are aware that other hotels received a note under their door as a minimum. We were looking to hire a car but this hotel charges 27 dollars to park a day. So we decided to use Uber and actually turned out cheaper for us so bear this in mind. The pros: It’s very central and icon park is about 5 mins away, lots of bars and restaurants along the the drive in either direction. Close to the parks if that’s what you’re here for. Reception staff are very nice and really get straight on to the case when you need something. Two people who stood out for us was firstly Joe, who was standing outside one day as myself and my friend were deciding to visit a mall was so helpful. He even gave us some leaflets to hand it at our destination to get discounts and a free bag. He was really friendly and chatty and a great sense of humour. The second person was Ryan, from housekeeping was also very helpful when my friend was after some items for our room. Very cheerful. I’d only recommend this hotel if you just want somewhere to sleep for a few days. I wouldn’t come back here again not for a holiday as I feel the basic expectations of a hotel service was lacking. Can’t fault any of the staff we dealt with."

"Very clean, spacious room with microwave, toaster, fridge, hair dryer and iron. The only drawback is there are no shops nearby. We needed to hire Uber every time when we went out. The closest Walgreens is at least 15 minutes on foot."

"This is the most affordable option among Disney hotels. Staying here grants you early park access, half an hour before opening, and there's a free shuttle bus. Although it's a Disney hotel, it's essentially a budget inn; my husband even joked that the entire resort looks like a student dormitory. 😂 The resort is massive, so expect quite a walk from the front desk to your room. The room features a large bed plus a pull-down trundle bed (which the kids absolutely loved – it functions as a table when not in use). It accommodates four people, offering great value for money. However, once the trundle bed is pulled down, the room becomes quite cramped; there's barely any space left after opening a 28-inch suitcase and a carry-on. The room was clean and tidy, but no complimentary bottled water is provided. There's an ice dispenser in the hallway, but you'll need to go to the main building where the front desk is located to get drinking water, so remember to fill up before heading back to your room. The laundry room is also in the front desk building. Housekeeping isn't daily; it's every other day. There's a food court near the front desk where you can grab meals. The hotel also has amenities like a swimming pool, but we were out early and back late every day, so we didn't have any time to spend at the hotel. Parking is free for hotel guests, and you also get free parking at the theme park if you drive there."

"The hotel atmosphere and facilities were overall very pleasing. The hotel shuttle bus to Key West downtown runs every hour, and there were various additional facilities such as kayaking, paddling, bicycle activities, and yoga classes, which was nice. The activity staff were all friendly, so the kids had a great time doing the activities. The swimming pool and children's playground were also great. The atmosphere of the restaurant and bar in the hotel and the price were good. The staff were also very friendly. However, the check-in was very late because it was the peak season of Christmas. However, I was very upset by the attitude of the front desk staff. I tried to understand that the check-in was late (I had to wait 1 hour and 10 minutes based on the check-in time...), but they assigned me a completely different room instead of the one I had reserved. When I called to say that the room was assigned incorrectly, they just told me to come back to the front desk and change the room key card. Without even a word of apology. Because the check-in was late, I rested a little in the room, and my schedule for sightseeing was all messed up.. There was no place to rest while waiting, so I went sightseeing and checked in once, and since they let me check in late, I visited the front desk twice to get the room key.. I went to the front desk a third time to exchange the room key because the room was assigned incorrectly.. I was so tired, both physically and mentally.. I just thought that this was the kind of service they had, but they were busy, so what could they do? When I told them that I was upset with their service, they finally apologized. Except for the front desk staff, the other staff members were so kind that I just let it go, but I think the staff members at the front desk are the face of the hotel. It's definitely a good hotel, but the front desk staff's service was the worst of all the places I've been to. I think this definitely needs to be improved."

"Flawless. Everything you need for cooking is provided: washing machine, oven, coffee. All at an affordable price. Great atmosphere. There are 4 rooms, each with a bathroom. The staff provided excellent service. I was very impressed. The rooms were clean, quiet, and perfect for a true relaxing getaway. I will definitely return here if I come to Orlando."

"Superb location in Coral Gables. Walk to many excellent restaurants in the area. Hotel service was impeccable. Kudos to Angel at the front desk. Friendly, professional and welcoming."