The Yifeng Hotel in Kashgar Ancient City Scenic Area is a brand under the Hyatt Group. It is a comprehensive service luxury hotel that integrates accommodation, catering, banquets, leisure and entertainment. The hotel is located in the center of Kashgar city, adjacent to the ancient city of Kashgar. It is a 3-minute walk to famous tourist attractions such as Kashgar ancient city, Kunlun Tower, and Aitigar Mosque. Driving to Kashgar Railway Station takes 15 minutes, Leining International Airport takes 20 minutes, and Tashkurgan Tajik Autonomous County takes 3.5 hours. Along the way, you can pass through many famous tourist attractions such as Oyitak Glacier Park, Karakul Lake, and Baisha Lake. During your stay, you can experience the beauty and cultural heritage of southern Xinjiang, which is "not Kashgar, not Xinjiang". The hotel has various design style rooms with basic room types starting from 35 square meters, including landscape rooms, luxury rooms, tatami family rooms, executive rooms, and terrace luxury suites with a panoramic view of Kashgar Ancient City and Kunlun Tower. The room areas are all equipped with Silian brand mattresses, Carnation brand linens, Leifen and Dyson brand hair dryers, Nestle brand coffee machines, Piye brand coffee capsules, Tianfu Tea co branded tea bags, Ora2 brand dental supplies, and Whiplash brand hair care products At the same time, all hotel rooms are equipped with exclusive rest and office multifunctional areas, whole house intelligent guest control systems, 65 inch private projection screen televisions, intelligent butler services, and full area wireless network coverage The hotel offers more than 130 types of Chinese and Western buffet breakfast, Xiyue Hong Kong style Chinese restaurant, Meike Manla specialty restaurant, a 500 square meter column free multifunctional hall that can accommodate more than 400 people and more than 20 tables for banquets. The hotel also has a VIP table tennis room, Piye brand coffee shop, outdoor terrace garden, executive lounge, 24-hour gym, laundry room, Yifeng self-service car wash service, concierge service, butler service, and a public children's area that are fully open to the public. Yifeng Hotel aims to open up a new experience in Kashgar and create a diverse space for travel, shopping, and artistic coexistence in the heart.
"My stay at this Atour Hotel in Kashgar far exceeded my expectations – a truly delightful surprise! We arrived late, past 11 PM, having booked two rooms. The hotel was fully booked, so the rooms we got were a bit small. We arranged with the front desk that evening to switch rooms the next day. The following day, upon arriving in the lobby, we hadn't received a follow-up. We completely understood, as the hotel has massive daily traffic, and the front desk staff and housekeeping ladies work incredibly hard; everyone is exhausted. When we got to the lobby, we happened to see a female manager handling a customer complaint. A guest was requesting a free stay, and she remained calm and composed throughout, skillfully de-escalating the guest's emotions while firmly upholding the hotel's reasonable stance. Her handling of the situation was impeccable. After we proactively brought up our room change request, she immediately stated that promises made by staff must be honored, emphasizing the importance of contractual integrity in service. She then promptly arranged for us to change to a different room type. On this trip, we traveled through many cities in Northern Xinjiang, and compared to numerous hotels along the way, it's exceptionally rare to find a hotel in Kashgar managed with such dedication. Before coming, I had browsed online reviews, and it seemed there were quite a few operational issues previously. During my stay, chatting with the front desk and housekeeping staff, and speaking with other employees over coffee, I learned that the current general manager had been on the job for less than two months. The GM has years of mature hotel management experience from mainland China; they are highly professional and extremely responsible, personally overseeing everything, big or small. The staff all candidly admitted that they've learned many practical working methods from them. You can constantly see management staff on duty throughout the hotel, proactively engaging with guests and noting their needs. Chatting with other guests in the lobby, it was clear that everyone could noticeably feel the hotel improving bit by bit. The entire team genuinely wants to provide excellent service and treats every guest with sufficient importance. The hotel has a self-service laundry room and a gym, with complete facilities. I would definitely choose to stay here again on my next visit to Kashgar! The hotel gives off a vibrant, thriving energy, a feeling of coming home!"