Recent Reviews for Cumbria Hotels

Low Wood Bay
8.6/5112 Reviews
I’ve booked Low Wood Bay a few times but this was the first time using trip.com - we got an excellent deal and the customer service was brilliant from both trip.com and Low Wood Bay. There had been heavy snowfall so things were a bit up in the air with whether we would be coming or not due to road closures but the staff were brilliant. Thankfully we did get to come for the night and we’d booked the spa the following day. It is one of the best spas I have been to. The views are stunning. The hotel itself is really lovely, fantastic location, extremely clean and all the staff were super friendly. Will definitely be coming to stay again and can’t recommend enough for a relaxing break.
Windermere Hotel
7.7/5127 Reviews
Windermere City Center
Basic but clean hotel. Check in and parking were great breakfast was really tasty and all allergens were displayed and we also were able to get gluten free toast. Location was great at the top of Windamere hill 30 minute walk into bowness. Residents bar wasn't open and the bar next door Orrests head was freezing. We came back up to the hotel in the night hoping to get a drink but the bar had closed earlier than the time advertised which was disappointing as there was no where else to get a drink.
Shap Wells Hotel
8.2/598 Reviews
Stayed here several times, even a couple of times when they had only just re opened following each of the Covid lockdowns and always enjoyed, had a fab welcome and the rooms are clean. Not saying its perfect for everyone as some of you will not be a fan of the gold and red decor in the rooms , reception and corridors. But its not shabby its just old fashioned. The bathrooms are moden and the bar and restaurant have had a face lift with a not ultra moden colour scheme of cream and blue but it suits the building style. Dont expect spa, gym or pool and dont expect room service or cocktails. But you will always get a warm and friendly welcome and service. The setting is off the beat and track , but worth finding this gem, at the side of the woods , with stream running over waterfall and rock oh and keep your eyes peeled for red squirrels. Food is good at breakfast though no veggie sausages which some did complain about, food is good value in the evening though a limited choice of 4 starters 4 mains and 4 puds including a veggie option. Yorkshire portions for the main and loads of veg. Bar prices higher than pub prices but not that bad for a hotel.
Carlisle Station Hotel, Sure Hotel Collection by BW
7.7/5117 Reviews
Low budget - hotel decor dated - windows old and badly painted. Welcome was friendly and helpful. Bar but no evening meals or lunches. Next door to Carlisle Railway Station on one side and Costa Coffee on other side. Several stairs to get up with cases. Single bed was surprisingly comfortable and surprisingly cosy. Small bath and shower - lashings of hot water. Breakfast adequate - a bit of everything. Bacon was dried out by 7.30am but sausages were delicious. Solid fried eggs on offer. Mainly tinned fruit with apple and yoghurt. Ubiquitous coffee machine…. Instant is better .. but they are all doing it. Juice and fresh milk on offer. Small selection of cereals. My room was cheap - noisy outside… the car park had replacement coach services… but worst of the swearing and shouting stopped around 1.00am. Hotel was warm and dry. A small lift for one with luggage. Staff were very kind - left my luggage in a locked room while I went to get my hire car. At half the price of similar low-facilities hotels I was happy enough. Might do without breakfast in future and go to Costa.
The Ennerdale Country House Hotel ‘A Bespoke Hotel’
7.5/548 Reviews
The hotel is relatively remote, but the environment is surprising, the rooms are clean, the backyard lawn is very comfortable, and the children are having fun. There is no place to eat nearby, only dinner at the hotel. It is estimated that usually only local people will go there. The service capacity is limited. Dinner can only be seated at a designated time, but the dishes are more delicate.
The Belsfield Hotel
8.5/588 Reviews
This hotel has a long history and was used to train marines during World War I. The location is also very good. You can sit in the restaurant or the outdoor porch and quietly enjoy the different views of Lake Windermere in rainy and sunny weather. The hotel has its own all-day restaurant, but the food on the menu is not very attractive. If you want, there is a high-scoring restaurant on Google Maps just a few minutes outside the hotel. The lamb, calf and fish seen in the lake area are all delicious. You can also see a rabbit family in the hotel garden. It is indeed the hometown of Peter Rabbit. It is also very convenient to go to the pier. You can take a ferry or rent a battery boat or a rowing boat. The battery boat we rented was because it was sunny that day. The battery boat has a sunshade and costs 42 pounds per hour. Now let's talk about the service of this hotel. The front desk, the porter and the waitress in the restaurant provided excellent service during the two days we stayed there. However, I was not satisfied with the male waiter on duty in the restaurant on those two days: the guests were seated without tableware and were busy cleaning other tables. I called several times to order food but he ignored it and even replied: we are short of staff. After I took the knife and fork by myself and described the above situation to a male waiter who looked like a foreman, he asked me hypocritically if I needed a knife and fork now. The plates on the table could not be cleared in time. In addition, the herring was too salty. They did not actively ask for tea or coffee. Even the Twinings tea bag box on the breakfast table was empty for a whole morning until the meal was closed, and it was not replenished. Let alone other bread and other foods. In such a prestigious and historic Lake District hotel, such service is unacceptable. The good news is that the two waitresses on duty on the second day changed my feelings. They were enthusiastic and quick, and were willing to provide excellent service to customers. It happened to be the European Cup final that day, and the hotel provided guests with an activity room to watch the game together, which was still down-to-earth.
Castle Green Hotel in Kendal, BW Premier Collection
8.8/5108 Reviews
£200 for a basic room for one night was a bit on the pricey side for me, however it was nice all the same. A few of the photos of the basic room are misleading. The photos show a four post double bed which is not the case. We found out later this is actually an executive room despite it being labeled basic. We found out that the hotel location is accessible by bus from Oxenholme train station (despite being told the opposite) and has a great view of beautiful fields. Food in the hotel is good but expensive... My eyes nearly popped out their sockets when I saw the £8.00 charge just for the tiniest amount of table bread. I'd say this was probably the reason the restaurant was empty despite being told we need to book a table due to its popularity. Swimming pool and steam room are average for the price. Staff are friendly and changed our room to a double bed room free of charge after mistakenly putting us in a twin bedroom.
Windermere Manor Hotel
8.1/5100 Reviews
Room was a good size. Plenty of parking available. Swimming pool was nice. Nice view of the lake from the gardens. Very friendly staff. Lovely food. Pleasant gardens. The lounge was relaxing with nice sofa . Some minor issues: Lack of shower pressure , toilet wouldn't flush properly, blood stain on the floor of the toilet, took ages to get hot water through for showering
Ibis Carlisle City Centre
8.2/5121 Reviews
It provides the essential services very well: comfortable bed; hot shower ( spacious, too), clean room. It is near clubs which is noisy in the night, but it is not something bothering me much. After closing the window, I fell asleep soon. I will ask for a room opposite next time.
Newby Bridge Hotel
7.9/567 Reviews
Stayed in one of the 4 garden cabins. Each are angled in such a way that they are all private. Each has its own hot tub and log burner. The cabin was cosy at night and well maintained. The cabin has WiFi, a tv, tea/coffee station, sofa and ensuite. Towels are provided for the bathroom plus separate towels, a robe and slippers for the hot tub. Breakfast was buffet but included hot self-service english breakfast items. I have to give credit to the person on reception when I checked in who greeted me with a smile and was friendly and helpful. I'll definitely be back.

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Property Information for Tourists

Total Properties171
Number of Reviews 6,934
Average Price(Weekday Night)AED 867
Average Price(Weekend Night)AED 975